All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were thrilled with our stay. Everything was exceptionally clean and quiet, the rooms are spacious, and the staff was attentive and professional. Will definitely be staying here again.
Great experience with a great staff at a great location. Only downside was the fact that there are a number of bars and lots of college students walking around at night that can make it somewhat uncomfortable to walk around.
Liked the breakfast but would have appreciated it being available to 10:30am , particularly after a late check in or just wanting to sleep in a little longer.
Really nice rooms/suites. Great beds. Excellent showers. Very close to the square and many restaurants. Dane County Farmers Market on Saturdays in the warm months! Easy walk to campus.
Great property. Convenient, walkable, good parking.
Eran
Stayed 2 nights in Apr 2024
Response from Jameson Humber on 12 Apr 2024
Dear Eran, Thank you for staying with us and giving us a perfect 5 out of 5 score! We are thrilled you had a great experience and can't wait to welcome you back soon.
Dear Alan, thank you for the perfect 5 out of 5 score. We are thrilled to see you had a good stay with us. We hope to welcome you back as a guest soon.
Dear Margaret, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great experience staying with us. We hope to have the pleasure of welcoming you back soon.
Dear Savannah,thank you for the perfect 5 out of 5 score! We are thrilled to see that you had a wonderful experience staying with us. We hope to have the pleasure of welcoming you back as a guest soon.
Dear Erika, thank you for the kind words about our staff and hotel. We are very fortunate to have such a wonderful staff that is so passionate about what they do. We are also so lucky to have such a beautiful building to work in. We hope to welcome you back soon.
Dear Christine, I am sorry to see that your experience was not as enjoyable as it could have been and that you did not see value in staying with us. Our housekeeping team truly prides themselves on their cleanliness and attention to detail. We hope to welcome you back as a guest soon.
Dear Jason,thank you for the perfect 5 out of 5 score. We are thrilled to see you had a good experience with us. We hope to welcome you back soon.
10/10 Excellent
Julie
21 Mar 2024
Julie
Stayed 1 night in Mar 2024
Response from Jameson Humber on 12 Apr 2024
Dear Julie, Thank you for staying with us and giving us a perfect 5 out of 5 score! We are thrilled you had a great experience and can't wait to welcome you back soon.
4/10 Poor
ronald
Travelled with group
17 Mar 2024
Disliked: Cleanliness, staff & service
You pay a premium price for 2 nights. Then on top of it they dock it to you with $20/ night parking. They did not clean our room or bathrooms. They did not make our beds. Very disappointed. Only thing good about our stay was free breakfast.
ronald
Stayed 2 nights in Mar 2024
Response from Jameson Humber on 24 Mar 2024
Dear Ronald,Thank you for providing us with your honest feedback about your recent stay with us. We would like to clarify that the prices of all lodgings tend to increase during high-volume times in the city of Madison due to supply and demand.Regarding our housekeeping schedule, we clean the rooms every other day. As you stayed with us for only two nights, the housekeeping team did not enter your room. However, if you needed any services or replenishments during your stay, we would have been happy to assist you.We hope to welcome you back as our guest in the future.
Dear Corey, we were delighted to hear that you had a great stay with us. We hope to have the pleasure of welcoming you back as a guest soon.
4/10 Poor
Rachel
10 Mar 2024
Never told us they don’t clean the rooms for a two day stay.
Rachel
Stayed 2 nights in Mar 2024
Response from Jameson Humber on 15 Mar 2024
Dear Rachel, Thank you for taking the time to provide us with your honest feedback regarding your recent stay. I apologize for any confusion that arose regarding our housekeeping services. Please note that this information is communicated during the check-in process and is also included in our welcome letter. We value your business and hope to have the opportunity to welcome you back as a guest in the future.
8/10 Good
Megan
9 Mar 2024
Liked: Cleanliness, staff & service
Megan
Stayed 1 night in Mar 2024
Response from Jameson Humber on 15 Mar 2024
Dear Megan,Thanks for your feedback on your recent stay. We're happy to hear you had a good experience, but we strive for 5 out of 5 ratings. We appreciate your input and will use it to improve our services. We hope to welcome you back and exceed your expectations.
The hotel was a great location and with a nice staff.
Todd
Stayed 1 night in Feb 2024
Response from Jameson Humber on 15 Mar 2024
Dear Todd, thank you for the perfect 5 out of 5 score. Thank you also for the kind words about our staff. We are fortunate to have such a wonderful group of people working here. We hope to welcome you back as a guest in the future.
Dear Corey, thank you for the perfect 5 out of 5 score! We are thrilled to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as a guest.
Dear Maureen, thank you for the perfect 5 out of 5 score. We are thrilled you enjoyed your stay with us. We hope to have the opportunity to welcome you back as a gues in the future.
Dear Robert, thank you for the perfect 5 out of 5 score! We are so happy you enjoyed your stay with us. We hope to have the pleasure of welcoming you back as a guest soon.
10/10 Excellent
Michael
8 Feb 2024
Michael
Stayed 1 night in Feb 2024
Response from Jameson Humber on 23 Mar 2024
Dear Michael, thank you for the perfect 5 out of 5 score! We are thrilled to see you enjoyed your stay with us. We hope to have the opportunity to host you again.
10/10 Excellent
Ellis
7 Feb 2024
Ellis
Stayed 8 nights in Jan 2024
Response from Jameson Humber on 23 Mar 2024
Dear Ellis, thank you for the perfect 5 out of 5 score! We are delighted to see that you enjoyed your stay with us. We hope to welcome you back soon.
10/10 Excellent
Julie
5 Feb 2024
Julie
Stayed 1 night in Feb 2024
Response from Jameson Humber on 23 Mar 2024
Dear Julie, thank you for the perfect 5 out of 5 score! We could not be happier to see you had a wonderful stay with us. We hope to welcome you back again soon.
Dear John, thank you for the perfect 5 out of 5 score! We are thrilled to see you enjoyed your stay with us. We hope to have the pleasure of welcoming you back as a guest in the future.
10/10 Excellent
Andrea
5 Feb 2024
Andrea
Stayed 4 nights in Jan 2024
Response from Jameson Humber on 23 Mar 2024
Dear Andrea,thank you for the perfect 10 out of 10 score! We are so happy to see that you enjoyed your stay with us. We hope to have the opportunity to host you again.
Clean, friendly staff and great view of the capital
Heather
Stayed 1 night in Dec 2023
Response from Jameson Humber on 15 Mar 2024
Dear Heather, thank you for the kind words about our staff, and hotel. Our staff embodies what hospitality is and that is making people feel welcome. We hope to welcome you back as a guest in the future.
great location not happy about the additional parking cost
William
Stayed 1 night in Jan 2024
Response from Jameson Humber on 15 Mar 2024
Dear William, Thank you for your honest feedback regarding your recent stay with us. We're glad to hear that you enjoyed your stay at our hotel. Regarding parking, we would like to clarify that our parking prices are set to be competitive with the pricing of the surrounding parking ramps and surface lots. Additionally, street parking is always an option, but please note that the price may fluctuate as these spots are metered. Thank you for choosing to stay with us, and we hope to see you again soon.
Dear PRASANNA KUMAR, thank you for the perfect 5 out of 5 score! We are delighted to see that you enjoyed your stay with us. We hope to have the opportunity to host you again in the future.
We stay there every time we go to visit our son in Madison. Love the gentleman that checks us in here usually works in the evening. Love the breakfast. Love our room. Love the location
Laura
Stayed 4 nights in Dec 2023
Response from Jameson Humber on 17 Jan 2024
Dear Laura, thank you so much for the kind words about our staff and hotel. We are truly blessed to have such a wonderful building, and location, coupled with a team that lives and breathes hospitality at its core. We hope to have the opportunity to welcome you back again in the future.
10/10 Excellent
Marysel
9 Jan 2024
Marysel
Stayed 6 nights in Jan 2024
Response from Jameson Humber on 17 Jan 2024
Dear Marysel, thank you for the perfect 5 out of 5 score! We are over the moon that you had a great experience staying with us. We hope to welcome you back soon.
Dear Troy, thank you for the perfect 10 out of 10 score! We are so happy you had a wonderful stay with us. We hope we have the opportunity to dazzle you again in the future.
Dear Mary, thank you for the perfect 5 out of 5 score! We are delighted to see that you enjoyed your stay with us. We hope to have the opportunity to host you again in the future.
Dear James, thank you for taking the time to fill out your post stay survey. I am so sorry to see you experienced some challenges during your stay. If you could give us the opportunity to discuss these further, please feel free to reach out to us directly.
Geeat room. Lots of space even though the Bathroom was very small.
Dawn
Stayed 3 nights in Dec 2023
Response from Jameson Humber on 5 Jan 2024
Dear Dawn, thank you for taking the time to fill out a post-stay guest survey. We are thrilled you enjoyed your stay with us. We hope we have the opportunity to welcome you back in the future, so we may turn that 4 out of 5 into a 5 out of 5.
6/10 Okay
Brenda
2 Jan 2024
Brenda
Stayed 1 night in Dec 2023
Response from AmyT on 27 Jan 2024
Thanks for staying with us. We hope to see you again.
Dear Cameron, thank you for the perfect 5 out of 5 score! We are delighted to see that you truly had a wonderful experience with us. We hope we can welcome you back and have the opportunity to dazzle you again in the future.