8/10 Good
Jean
23 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jean
Stayed 4 nights in Sep 2025
Hotel Cisneros
3.0 star property
Stay at this centrally located hotel with modern amenities, including laundry facilities and on-site car rentals for exploring the area.
Choose dates to view prices
Photo gallery for Hotel Cisneros
Hotel Cisneros sits in the historical district's center, offering a restaurant that serves all three daily meals. Travelers can relax on the terrace or catch up on work at the business center. The rooms include free WiFi, and the front desk team assists guests around the clock.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Parking available
- Business services
- Bar
The current price is HK$626
HK$626
HK$689 total
includes taxes & fees
15 Mar - 16 Mar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 Double or 2 Single Beds
Standard Room, 1 Double or 2 Single Beds
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Cable channels
In-room safe
- 193 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
View all photos for Double Room (Cama extra)
Double Room (Cama extra)
Highlights
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Cable channels
In-room safe
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
View all photos for Deluxe Room
Deluxe Room
Highlights
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
Cable channels
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
View all photos for Double Room Single Use
Double Room Single Use
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Cable channels
In-room safe
- 193 sq ft
- Sleeps 1
- 1 Double Bed OR 2 Single Beds
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About the area
Located in Alcala de Henares, Hotel Cisneros is in the historical district. El Encin Golf and Golf Negralejo are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Centro Comercial Alcala Magna and La Garena Plaza Shopping Center. Centro Cultural Rafael Alberti and Parque Europa are also worth visiting. Visit our Alcala de Henares travel guide
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803
What's nearby
University of Alcala16 min walk - 1.4 km
Plaza Cervantes18 min walk - 1.5 km- Magisterial Cathedral of Saints Justo and Pastor15 min walk - 1.3 km
- Monastery of San Bernardo18 min walk - 1.5 km
- Convent of Las Clarisas de San Diego19 min walk - 1.7 km
Getting around
- Alcala de Henares La Garena Station7 min drive
- Madrid (MAD-Adolfo Suárez Madrid-Barajas)23 min drive
Restaurants
- Churrería Chocolatería Cibeles6 min walk
- Cafeteria Miranda12 min walk
- Bocata Mix10 min walk
- Bar Los Jardines13 min walk
- El Arbolito8 min walk
About this property
Hotel Cisneros
Hotel in the historical district
Consider a stay at Hotel Cisneros and take advantage of a terrace, laundry facilities and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
- Self-parking (surcharge), a 24-hour front desk and a lift
- Smoke-free property, concierge services and 1 meeting room
- A banquet hall, a vending machine and a TV in reception
Room features
All guest rooms at Hotel Cisneros offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
- Bathrooms with showers and bidets
- Plasma TVs with cable channels
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Parking on site (EUR 15 per night)
- Limited on-site self parking
Food and drink
- A bar/lounge
- A restaurant
Things to do
- TV in common areas
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Concierge services
- No housekeeping service
- Tour and ticket assistance
Business services
- Business centre
- Meeting room
Outdoors
- Terrace
Accessibility
- Lift
More
- 1 building
- 2 floors
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Plasma TV with cable channels
More
- Air conditioning (climate-controlled)
- Desk
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: noon; check-in end time: 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Self-parking fee: EUR 15.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Cisneros Alcala De Henares
Hotel Cisneros
Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares
Frequently asked questions
Is Hotel Cisneros pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Cisneros?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Cisneros on 15 Mar 2026 start from HK$626, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Cisneros?
Self-parking is available for EUR 15.00 per night.
What time is check-in at Hotel Cisneros?
Check-in start time: noon; check-in end time: 5:30 AM. After-hours check-in is not available.
What time is check-out at Hotel Cisneros?
Checkout is at 11:00 AM.
Where is Hotel Cisneros located?
Situated in the historical district, this hotel is within a 15-minute walk of Antiguo Hospital de Santa María la Rica, Casa de la Entrevista and Magisterial Cathedral of Saints Justo and Pastor. Plaza de las Bernardas and Puerta de Madrid are also within 1 mile (2 km). Alcalá de Henares Station is 27 minutes by foot.
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Reviews
Hotel Cisneros Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 34 out of 117 reviews
10 - Excellent
34
Rating 8 - Good. 63 out of 117 reviews
8 - Good
63
Rating 6 - Okay. 16 out of 117 reviews
6 - Okay
16
Rating 4 - Poor. 2 out of 117 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 117 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Isabel Lucy
23 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities
I was at the desk for about 10 minutes before someone came to check me in.
Isabel Lucy
Stayed 1 night in Sep 2025
4/10 Poor
Laura
10 Oct 2025
Disliked: Staff & service, property conditions & facilities
.
Laura
Stayed 1 night in Sep 2025
6/10 Okay
Juan
9 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Juan
Stayed 1 night in Oct 2023
8/10 Good
Diana
18 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. They were doing renovations, but it didn’t impact the presentation of the hotel. Central to shops and restaurants.
Diana
Stayed 2 nights in Feb 2026
8/10 Good
VICTOR
22 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente en términos generales, solo un poco de ruido en las habitaciones contiguas.
VICTOR
Stayed 3 nights in Nov 2025
6/10 Okay
David
12 Nov 2025
Liked: Staff & service
Disliked: Amenities
.
David
Stayed 1 night in Nov 2025
6/10 Okay
José
20 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel bastante bien. En la recepción me hicieron muchas preguntas y me hicieron dejar el número de tarjeta para cubrir posibles daños ( Esto fué nuevo para mí y humillante)
Me dieron una habitación en el segundo piso y justo al lado había una pareja que mantuvo la tarde y la noche relaciones sexuales haciendo mucho ruido molesto y no pude descansar.
Opté por levantarme a las 4 de la mañana y marchar.
Desde luego, para no repetir.
José
Stayed 1 night in Oct 2025
6/10 Okay
ERIK
14 Oct 2025
Liked: Cleanliness, staff & service
.
ERIK
Stayed 2 nights in Oct 2025
8/10 Good
FERNANDO
14 Oct 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lo mejor del hotel era el personal que trabajaba allí. Muy amable y eficaz. Lo peor, el mal estado de las instalaciones, no tanto en las habitaciones, sino en la estancias comunes. Necesita urgentemente una rápida reforma y modernización.
FERNANDO
Stayed 2 nights in Oct 2025
8/10 Good
Verified traveller
4 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta renovado las habitaciones. Nosotros pagemos más por una deluxe y no se si había diferencia con las demás
Verified traveller
Stayed 1 night in Aug 2025
10/10 Excellent
Noelia
9 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación impecable, comodidad absoluta, el personal atento y muy cercano, parking gratis para huéspedes, sin duda repetiremos
Noelia
Stayed 2 nights in Jun 2025
8/10 Good
Francisco
28 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación Calidad precio. Con aparcamiento Privado gratuito n
Francisco
Stayed 2 nights in May 2025
6/10 Okay
Yolanda
24 Jan 2025
Liked: Cleanliness, staff & service
Correcto. Sin mas.
Yolanda
Stayed 1 night in Jan 2025
8/10 Good
Ana
20 Jan 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Correcto
Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Ana
Stayed 1 night in Jan 2025
8/10 Good
Verified traveller
23 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción
Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche.
Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Verified traveller
Stayed 1 night in Jul 2024
8/10 Good
Jose
8 Jul 2024
Liked: Cleanliness, staff & service, room comfort
Repetiría visita
Muy buena experiencia, personal muy amable y servicial.
El bar del hotel muy conveniente.
Hay un paseo muy cerca precioso para una caminata después de cenar.
Jose
Stayed 1 night in Jul 2024
10/10 Excellent
Daniel
26 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y agradable
La habitación era limpia, cómoda, amplia y agradable.
Los trabajadores muy amables
Daniel
Stayed 1 night in May 2024
10/10 Excellent
Antonio
7 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha estado bien en general.
Antonio
Stayed 3 nights in Feb 2024
8/10 Good
Laura
12 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, alrededores solitarios.
Laura
Stayed 1 night in Oct 2023
8/10 Good
Vicente
2 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Vicente
Stayed 1 night in Jul 2023
8/10 Good
Antonio
5 Feb 2022
Liked: Cleanliness, property conditions & facilities, room comfort
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Antonio
Stayed 1 night in Feb 2022
10/10 Excellent
Verified traveller
28 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Verified traveller
Stayed 2 nights in Jun 2021
8/10 Good
Natalia
8 Nov 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Natalia
Stayed 1 night in Nov 2020
8/10 Good
Jessica
25 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seguiré repitiendo
Últimamente casi todos los fines de semana voy a este hotel. El checking siempre es rápido y cómodo. La habitación siempre está en un estado perfecto. Aunque esta vez la tv no funcionaba. No dijimos nada, porque llegamos por la noche, pero echamos de menos ver la tv un rato antes de dormir. Aún así, seguiremos repitiendo, ya que ha sido algo puntual
Jessica
Stayed 1 night in Oct 2020