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Hyatt Centric Gran Via Madrid

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Luxury
5.0 star property
9.4

Exceptional

Modern elegance in city centre Madrid

Amidst the vibrant energy of city centre Madrid, this modern haven offers soundproof rooms with sleek amenities and spacious family suites. Savour pre-dinner drinks at the rooftop bar, and delight in an excellent breakfast buffet before exploring nearby attractions.

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
The current price is HK$2,600
HK$2,860 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room, 1 King Bed (Gran Via View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Designer toiletries
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Designer toiletries
  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Grand Via View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Separate bath and shower
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Grand Via View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Designer toiletries
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Designer toiletries
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Designer toiletries
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via)

Premium bedding, minibar, in-room safe, desk

Suite (Gran Via)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Fenix)

Premium bedding, minibar, in-room safe, desk

Suite (Fenix)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Gran Via View

Premium bedding, minibar, in-room safe, desk

King Terrace Gran Via View

  • Sleeps 2

View all photos for Junior Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite Non smoking

  • Sleeps 2

View all photos for Double Room With Two Double Beds

Premium bedding, minibar, in-room safe, desk

Double Room With Two Double Beds

  • Sleeps 2

View all photos for Executive Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non smoking

  • Sleeps 3

View all photos for Terrace Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Terrace Suite Non smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Premium bedding, minibar, in-room safe, desk

Twin Room Non smoking

  • Sleeps 2

View all photos for King Room with Gran Via View Non smoking

Premium bedding, minibar, in-room safe, desk

King Room with Gran Via View Non smoking

  • Sleeps 2

View all photos for King Room with Balcony

Premium bedding, minibar, in-room safe, desk

King Room with Balcony

  • Sleeps 2

View all photos for One King Bed

Premium bedding, minibar, in-room safe, desk

One King Bed

  • Sleeps 2

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Junior Suite Gran Via View

Premium bedding, minibar, in-room safe, desk

Junior Suite Gran Via View

  • Sleeps 2

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About the area

Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 14 min walk - 1.3 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Panera Rosa - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides a terrace, dry cleaning/laundry services and 2 bars. The on-site restaurant, Hielo y Carbon, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket information and meeting rooms
  • Smoke-free property, multilingual staff and a front desk safe
  • Concierge services, a water dispenser and a lift
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 159 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 2,214 reviews
The price is HK$1,774
HK$1,952 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Centric Gran Via Madrid pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on 5 Dec 2025 start from HK$2,599.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Gran Via Madrid?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hyatt Centric Gran Via Madrid located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Gran Via Station are within a 5-minute walk.

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Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

rodrigo j pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, beautiful property
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent in every way! Would definitely stay again and recommend to others!
Stayed 4 nights in Jul 2025

8/10 Good

Anurisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious comfortable rooma
Stayed 1 night in May 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and convinience.
Stayed 1 night in Apr 2025

8/10 Good

Rayna

Liked: Staff & service, amenities, property conditions & facilities
Central location, very busy main street, however the hotel is a quiet elegant world unto itself inside. It provided much needed relief and rest for a tired traveler. The staff were 100% fabulous.
Stayed 1 night in Jun 2025

10/10 Excellent

sunory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. super nice staff .. very helpful ..
Stayed 5 nights in Nov 2024

10/10 Excellent

René ángel Jesús

Liked: Staff & service, amenities, property conditions & facilities
Todo exelente
Stayed 4 nights in Apr 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & location
Stayed 3 nights in Nov 2024

10/10 Excellent

Yat In

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with good service. Whenever I requested for help / service, their staff will come within few minutes. Excellent location as well
Stayed 3 nights in Feb 2025

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, great location and great service. Good looking building!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Shishir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in May 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was beautiful, the rooftop bar was outstanding too!
Stayed 3 nights in Sep 2024

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 9 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!!kid friendly ! Great location !
Stayed 1 night in Jul 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooftop. Staff is amazing
Stayed 3 nights in Nov 2024

4/10 Poor

Behrooz

Liked: Cleanliness, amenities, property conditions & facilities
Compared to other hotels with same star ratings and upgrades we stayed in this same area last week, our room was small, beds very small and uncomfortable, shower had warm water but not hot water. Travelled with family. Had 2 rooms. On the positive side hotel is in good location. Room was quiet and clean. Not the best choice. Will not stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. And excellent people.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Gertrud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, loved the breakfast’s buffet that included a la carte too. Staff was very friendly. Hotel is really well located. Loved the snack and tea table, it was a nice thing to have at the end of the day. The only part that I did not like was the detergent they use to wash the sheets I guess or the spray they use to “refresh” the room, it has a strong synthetic fragrance that lingered on my clothes during the day. If you like Downy or Farnese then you would not have a problem with that. My nose might be too sensitive.
Stayed 2 nights in Mar 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!!!
Stayed 3 nights in Jun 2024

6/10 Okay

GIOVANNI

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, bit overpriced for what you got. No facilities, but great rooftom bar. Lobby bar closed way too early
Stayed 3 nights in Sep 2024

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !!!
Stayed 3 nights in Jun 2024