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Reviews of ibis Madrid Centro Las Ventas

2 out of 5
ibis Madrid Centro Las Ventas
Calle Julio Camba, 1, Madrid, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 572 reviews" "
Rating 8 - Good. 266 out of 572 reviews" "
Rating 6 - Okay. 45 out of 572 reviews" "
Rating 4 - Poor. 6 out of 572 reviews" "
Rating 2 - Terrible. 4 out of 572 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

2/10 Terrible

Matt

Business traveller
Disliked: Property conditions & facilities
Worst hotel I’ve stayed in, in a long time. Very basic rooms, that were really hot. I asked why aircon wasn’t working to be told “it’s not on at this time of year” so had to keep window open above busy, noisy, polluted road. Would never stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and convenient. Friendly staff
Stayed 3 nights in Feb 2024

2/10 Terrible

Robert

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ok for not more than a 1 night stay. Very basic.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Basic Hotel Sufficient for Short Stay
With one word, basic hotel. It's in fairly decent condition for the price and also fairly clean but just super basic in terms of what it offers. For example just two bath towels for two people, no hand or face towels. Once you take a shower and come out with water dripping off your hair, you won't have a towel to dry your hands with. Not even a trash bin or an extra blanket in the room. Overall we stayed just one night and it met our needs. We liked that it was pet-friendly and had paid parking next door.
Stayed 1 night in Nov 2023

8/10 Good

LINO, CARACAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception highly oriented to solve unexpected travel schedule.

6/10 Okay

alice

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced and Basic
No refrigerator in room. Window faced a wall. Overpriced for what was offered.
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Stayed 1 night in Sep 2023

10/10 Excellent

Kaylee

Stayed 3 nights in Jul 2023

8/10 Good

Andres

Stayed 1 night in Jul 2023

8/10 Good

Emma Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Rafael Velasco

Stayed 3 nights in Jan 2023
Response from JOSE MANUEL on 24 Jan 2023
Estimado Rafael , Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Jose Manuel Bernal Adjunto de Direccion

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly staff
Response from JOSE MANUEL on 18 Nov 2022
Estimado Michael,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Dpto Recepción

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Flason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and Comfortable
Simple and basic hotel. All necessities are included in the room-Good.
Stayed 1 night in May 2022

10/10 Excellent

Lenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent base for sightseeing or visiting family. Close to shops and restaurants and next to Las Ventas metro for getting around the City. Friendly and helpful staff. Easy check in and out. Would definitely recommend this hotel.
Stayed 4 nights in Jan 2022
Response from Jose Manuel on 24 Feb 2022
Dear Lenna We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dpto Recepción

4/10 Poor

MARIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Baño deteriorado con marcas de hongo Cama con un colchón incómodo. Venden desayuno buffet cuando realmente es un desayuno continental. Áreas comunes no lucen limpias ni bien cuidadas
Stayed 3 nights in Oct 2021

6/10 Okay

Mark

Liked: Staff & service
A
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming book in, great room and friendly staff. Excellent location for a holiday base. Reception desk always willing to help with any queries.
Stayed 7 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Fany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Sushila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gr8 place.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very friendly Staff. Well located and easy access to city centre
Stayed 2 nights in Sep 2019

8/10 Good

Tony, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a good location and the staff is friendly, rooms are a bit small and they don't offer many amenities, but overall it was okay for a couple of days
Stayed 2 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
We checked in at midnight. I suspect that we were deliberately allocated our room at that time as we would have been unaware that the window looked out on a wall about two metres away. I suppose someone has to have these rooms: it was unfortunate that it was us. Two nights here was a night too far. Ibis are a budget chain and it would be unrealistic to expect anything better. The bed was comfortable and the room, whlilst sparsely furnished was clean and adequate. My general rule of thumb is, would I stay here again? The answer being a resounding, 'No'.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I had to get my printed reservation to show i booked room with a view , they gave me one without first. The hotel was pretty simple , wifi didn't work , but stuff made it work at the end. Over all clean and simple. Good location if you there to watch bullfighting.
Stayed 1 night in May 2019

10/10 Excellent

Chiu Fan Job

Liked: Staff & service
Well located hotel. Got some insect bite in the room. The TV switched on to blank screen mode by itself in the middle of the night.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
specified non smoking room but it was and it permeated everything. also they tried to cover it with a spray but it smelled worse.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, luck of electrical outlets in the room and the only two were under the desk very difficult access
Stayed 4 nights in Feb 2019

6/10 Okay

Juan Alberto

Liked: Cleanliness
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms and large shower cubicles. Near a main road but found it to be a quiet location.
Stayed 1 night in Jan 2019
Response from Jose Manuel on 12 Feb 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adjunto de Dirección

10/10 Excellent

Verified traveller

Liked: Staff & service
Excellent location in every respect. Good rooms, excellent breakfast and helpful staff
Stayed 3 nights in Jan 2019
Response from Jose Manuel on 12 Feb 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adjunto de Dirección

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last day in Spain
We needed a hotel for one night close to the MAD airport. This hotel was clean and comfortable. Room was very minimal in terms of decor and amenities. There were only two towels in the bathroom and no other size towels. The breakfast was great and had plenty of options. The front desk was very helpful in getting us a taxi in the morning. I would recommend.
Stayed 1 night in Oct 2018

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant two night stay.
Two night stay before joining a tour of 14 days. Room was bigger than the usual Ibis rooms, bathroom was also bigger which was pleasant. Towels nice and thick, everything in room clean. Aircon quiet which is always a plus when staying in hotels. Small supermarket around the corner, general supplies was adequate. Wish more rooms would provide coffee & tea making facilities plus fridge. Especially when the climate is hot. We only need some yoghurt and fruit for breakast. Was able to get tea from the bar and take to my room which was very nice especially after being out walking for several hours.Position of hotel was good able to walk to a number of landmarks especially beautiful park Parque del Buen Retiro, Madrid. 19th-century park with boating lake & rose garden, plus numerous fountains & statues. Also a few places to eat or obtain a ice cream or drink. Staff on reception very helpful and pleasant. Would stay here again, not 5 star but you don't stay at Ibis expecting this but it is not a budget hotel either. Provided a comfortable, clean and relaxing stay.
Stayed 2 nights in Sep 2018

6/10 Okay

Erica, Long Beach, California

Liked: Cleanliness
Disliked: Room comfort
The subway is located right across from the hotel, so you can easily go to the center of town. Neighborhood is safe, not too much too do around here comparing to Puerta del Sol. Room is VERY basic (there is no safe), they only provide 2 towels and a small shower rug, the soaps are attach to the walls. Can be noisy during the day with the cars honking and the pedestrian walkway blind alert. The bar downstairs is convenient and affordable. Very clean place.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro and plaza de toros. Exactly what I expected for very affordable price.
Stayed 3 nights in Sep 2018

10/10 Excellent

R, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, new, price, facilities, and cleanliness
Stayed 3 nights in Jul 2018

8/10 Good

Ray, LosAngeles, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to many attractions and easy to get around by city transportation or walking. I would recommend to my friends
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It was a pleasant stay, easy access to. Etro, right across bullfighting arena, breakfast was alright, staff was excellent.
Stayed 2 nights in May 2018

8/10 Good

Wayne, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for restaurants and local bars
Plenty of local restaurants and bars. For a good cheep meal VIPS is across the road. Access to Metro is just across the road also for easy access to Centro Madrid. Or walk to main shops / Park or palace and Cathedral in 45 mins. P.S If you won't a good full cup of coffee. Go to Tim Hortons, Various branches around.
Stayed 4 nights in Apr 2018

10/10 Excellent

Carol, Madrid, centro.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not far from tourist attractions either
The staff were more than helpful in assisting with the printing of our boarding passes. The rooms were spotless and cleaned daily.
Stayed 3 nights in Mar 2018

8/10 Good

steven, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel next to metro station
Would of given 5 for everything but for the still frozen lasagne served on first night,Evening bar food very poor choice.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, affordable hotel
just a good, clean, affordable hotel. Nothing fancy here. But if you are looking for a affordable place to stay for a couple nights, can't be their price. Was pleasently surprised.
Stayed 1 night in Jan 2018