Melia Madrid Serrano, in central Madrid, offers a sophisticated haven with sun loungers by the seasonal pool. Guests enjoy in-room WiFi, lobby coffee, and bar drinks. The helpful staff and excellent property condition consistently earn high marks.
Located in Salamanca, a neighbourhood in Madrid, Melia Madrid Serrano is near a metro station. Gran Via and Royal Palace of Madrid are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
What's nearby
Paseo de la Castellana
1 min walk - 0.0 km
Movistar Arena
4 min drive - 2.2 km
Bernabéu Stadium
5 min drive - 2.5 km
Golden Mile
1 min walk - 0.1 km
U.S. Embassy
2 min walk - 0.2 km
Getting around
Nunez de Balboa Station
6 min walk
Madrid Recoletos Station
20 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
12 min drive
Restaurants
Castizo
3 min walk
federal
2 min walk
East Crema Coffee
2 min walk
Asador de Aranda
2 min walk
Restaurante Thong
4 min walk
About this property
Melia Madrid Serrano
Upscale hotel near U.S. Embassy
Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
Buffet breakfast (surcharge), babysitting (surcharge) and a porter/bellboy
A lift, a computer station and concierge services
Tour/ticket information, multilingual staff and a TV in reception
Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 307 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
Highchairs, baby baths and free infant beds
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hairdryers
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (EUR 32 per day)
Food and drink
Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Arado
Things to do
Gym
Seasonal outdoor pool
TV in common areas
Family friendly
Baby bath
Babysitting (surcharge)
High chair
In-room cot
Laundry facilities
Lifeguards on site
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
24-hour business centre
5,640 square feet of conference space
Computer station
Meeting rooms
Outdoors
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (160 centimetre wide door)
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible restaurant
More
1 building
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1975
Eco-friendly cleaning products used
Lifeguards
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Free cot
Pillow menu
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LCD TV with cable/satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
Room service
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides central air conditioning and heating (availability based on the season).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
Nearby parking fee: EUR 32 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 25 May to 10 September
Pool access available from noon to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Meliá Galgos Hotel Madrid
Meliá Galgos Hotel
Meliá Galgos Madrid
Meliá Galgos
Melia Galgos Hotel Madrid
Melia Hotel Galgos
Meliá Madrid Serrano Hotel
Meliá Serrano Hotel
Meliá Serrano
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid
Frequently asked questions
Does Melia Madrid Serrano have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM.
How much does it cost to stay at Melia Madrid Serrano?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 8 Mar 2026 start from HK$1,501, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Melia Madrid Serrano pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Melia Madrid Serrano?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Melia Madrid Serrano?
Checkout is at noon.
Where is Melia Madrid Serrano located?
Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Bernabéu Stadium and Movistar Arena. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.
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Reviews
Melia Madrid Serrano Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.
Megan
Stayed 1 night in Sep 2025
6/10 Okay
Lorena
27 Sept 2025
Liked: Staff & service
The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.
Lorena
Stayed 1 night in Jun 2025
10/10 Excellent
Pamela
26 Sept 2025
Liked: Cleanliness, amenities
Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!
The room was clean , the halls were often dirty with people’s food trays outside for full day
Staff at front desk arrogant not very flexible or helpful lots of chatting amongst themselves
For a 500 per night hotel you expect a little more
Bar was very nice nice coffees and drinks
Clean and walking to some good restaurants. Taxi from airport was a flat rate , 33 EUR, which was great.
To city center like Royal palace was 14 EUR, a bit far.