The Garden Suites offers a practical urban retreat in central Madrid with essential amenities. Enjoy the rooftop terrace for relaxation, in-room WiFi, laundry facilities, and luggage storage. Guests value the prime location for exploring the city.
Located in Madrid, The Garden Suites is in the city centre. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
This smoke-free aparthotel features a rooftop terrace, concierge services and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a sofa bed and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
The Garden Suites offers 4 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds and desks. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes, slippers and hairdryers.
This Madrid aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
4 floors
4 units
Bicycle rentals
Housekeeping (on request)
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The check-in location differs from the property location; go to: [Calle Montera 32 (Tours & Tickets Civitatis)]
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 500 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
The Garden Suites Madrid
The Garden Suites Aparthotel
The Garden Suites Aparthotel Madrid
Frequently asked questions
Is The Garden Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Garden Suites?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at The Garden Suites on 8 Mar 2026 start from HK$891, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Garden Suites?
This property doesn't offer parking.
What time is check-in at The Garden Suites?
Check-in begins at 3:00 PM.
What time is check-out at The Garden Suites?
Checkout is at 11:00 AM.
Where is The Garden Suites located?
Located in Madrid Centro, this aparthotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Gran Via Station and Sevilla Station are within a 5-minute walk.
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Reviews
The Garden Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 93 out of 149 reviews
10 - Excellent
93
Rating 8 - Good. 31 out of 149 reviews
8 - Good
31
Rating 6 - Okay. 7 out of 149 reviews
6 - Okay
7
Rating 4 - Poor. 10 out of 149 reviews
4 - Poor
10
Rating 2 - Terrible. 8 out of 149 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Andrea
29 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Very clean and spacious. Close to many restaurants and landmarks.
Andrea
Stayed 1 night in Sep 2025
8/10 Good
Julio
5 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good spot and very confortable room.
Julio
Stayed 1 night in Jun 2024
8/10 Good
maarten
5 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super location close to all you need to visit madrid
maarten
Stayed 3 nights in Jan 2024
10/10 Excellent
Anya
12 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay here, the location is excellent! And the room was neat, we already shared the info with close friends and family and we hope to be back soon! We will def stay here again.
The place is even better than the picture, the location is PERFECT!
Francois
Stayed 4 nights in Sep 2023
10/10 Excellent
Kim Van
24 Aug 2024
Liked: Property conditions & facilities, communication
Disliked: Cleanliness
The apartment was comfortable and clean.
Kim Van
Stayed 3 nights in Aug 2024
10/10 Excellent
Jason
11 Jun 2024
Liked: Cleanliness, room comfort, communication
Modern apartment in central Madrid
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
Jason
Stayed 2 nights in Jun 2024
10/10 Excellent
Yu
2 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Excellent location, nice room, very loud and noisy at night
joe
Stayed 1 night in Mar 2024
10/10 Excellent
Daniel
23 Apr 2024
Liked: Cleanliness, room comfort, communication
Great location
After a slight challenge in finding the place, our stay was great. The location is really good because it's basically walking distance to everything in central Madrid. You're steps away from Gran Via and Puerta del Sol. It's also very comfortable due to the size of the unit compared to hotels.
Daniel
Stayed 2 nights in Apr 2024
10/10 Excellent
Peter
29 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and nicely furnished apartment in a great location. Close to everything and everywhere. Sol Train station & Gran Via nearby. Very modern apartment.
We are a family of 5 and we stayed for 3 nights.
Peter
Stayed 3 nights in Aug 2023
8/10 Good
Behtash
13 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect just a little busy area at night.
If you can’t sleep in busy area, don’t go there; otherwise it’s perfect.
Triple glazing required
Behtash
Stayed 2 nights in Oct 2023
6/10 Okay
Lauren
30 May 2024
Disliked: Cleanliness, communication
Spray for ants in the upstairs bathroom and switch the glass stairs for something safer. Provide guests with earplugs.
Other than that, well decorated and great location.
Lauren
Stayed 2 nights in May 2024
8/10 Good
Shakira
24 May 2024
Disliked: Cleanliness, communication
If you do not mind outside noise, then you will be pleased. Easy access to restaurants and shopping. Air conditioning not cold enough. Property could be cleaner. Smelled like damp clothes.
Shakira
Stayed 1 night in May 2024
10/10 Excellent
Kristen
2 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for 1 week & enjoyed our 1st floor Dalia Suite. The exterior is very cute, being covered with foliage. Suite was spacious, had robes slippers, umbrellas (& being late Oct. it did rain a lot). Bed very comfortable. Great location, as you are in the middle of the city with tons of amazing food/beverage/late night options within walking distance. My fiancé and I felt safe walking back late at night, but would not recommend to do it alone. The city is large but Ubers/Bolts were very inexpensive & accessible. Would stay here again!
This property is all about location, we enjoyed being on the center of Madrid, we were able to go to so many destinations walking, and then return to our apartment to rest a little bit in the afternoon and then continue the exploring later afternoon and night. It is in the center of a big city so you will hear city noises. Also, they should improve their internet service and the apartment needs some LTC. However, you have a washing machine available that fitted well with our luggage plan, and again, the location is PRIME, it also has a super easy access to metro.
Eduardo
Stayed 3 nights in Apr 2024
8/10 Good
Gabrielle
26 May 2024
Liked: Cleanliness, property conditions & facilities, communication
The rooms here are absolutely amazing. The layout of the rooms along with decor feels very luxury. It was also very clean, 10/10 on that front.
My issue is with the noise from the street. You are in the middle of a shopping and dining square and it is quite noisy. I thought it would quiet down after midnight when restaurants close, but all through the early morning it was noisy with passersby, restaurants packing equipment etc. Very hard to get a good night’s rest considering.
Gabrielle
Stayed 1 night in May 2024
4/10 Poor
Sanghyun
29 Nov 2023
Liked: Cleanliness, property conditions & facilities, communication
Pros: Clean, location.
Cons: Sinking mattress. Property is right in front of pub. Too noisy so forget about getting any sleep. Soundproofing is nonexistent. Was at Hotel Montera across the street for 2 nights after this hotel but there, you can’t hear any noise. Now that is what I call soundproofing so property manager saying it’s inevitable is just an excuse.
Sanghyun
Stayed 4 nights in Nov 2023
8/10 Good
Verified traveller
11 Aug 2023
Liked: Cleanliness, room comfort, communication
Great apartment hotel on center of Madrid
This is a great apartment hotel in the middle of central Madrid. The property is marketed as an apartment because of its ample space, but with daily housekeeping service it very much feels like a hotel. The only reason for not giving it the highest rating is because of the noise especially on weekends until 5-6 AM. Of course this isn’t the hotel’s fault and with it being in such an amazing location you just have to choose whether it’s worth it for you. At least there is no music blaring, just the sound of pedestrians (and drunk people after a certain time). The other minor issues was ants…we had quite a few of them I think probably driven from the beautiful bushes that line the external windows. In summary, I would definitely stay at this hotel again because of the location close to everything but my wife probably would not.
Verified traveller
Stayed 4 nights in Aug 2023
4/10 Poor
Noris
27 Apr 2024
Liked: Cleanliness
Disliked: Room comfort, communication
The Noisy Garden
The location was convenient and very central. The room was very modern and clean and the view from the room was also nice. The biggest problem was the noise. The room was very noisy and loud from the people outside. It seemed like the windows were made of paper or plastic film since they did not dampen the voices from outside whatsoever. The other problem was they could not provide me with a receipt at checkout for whatever reason. Strange. The total the clerk wrote for me on a piece of a brochure was much less than what I was charged by my credit card. The hotel is very nice looking from the outside as well.
Noris
Stayed 1 night in Apr 2024
4/10 Poor
Joseph
12 Apr 2024
Liked: Cleanliness
Disliked: Room comfort, communication
Don’t stay if you care about sleep!
Don’t stay here if your plan is to sleep. The rooms are really nice, but the check in process is way overdrawn (it’s ‘online’ but takes 3x as long as the place I stayed in the next day)…but the noise is absolutely mad. It’s basically like sleeping in the street - but arguably worse. We both tried to wear noise cancelling headphones (which aren’t designed to wear in bed) and it still didn’t block the noise out. You can’t blame a hotel in a city centre for people being loud on the street - but advertise it fairly and insulate the rooms is a bare minimum expectation! We have stayed in city centre hotels in dozens of cities and this is by far the loudest. Next time, I’ll book a nightclub.
Joseph
Stayed 1 night in Apr 2024
6/10 Okay
Abolfazl
13 Jun 2025
Disliked: Amenities, property conditions & facilities, communication
The property is a good space and the décor is modern. It is very central and mins from metro and shops.
However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is.
The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor.
The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible.
This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.