伊斯坦堡馬穆貝凱酒店住宿推介

「Bedding was not comfortable. Parking was limited and underground parking was a dungeon.」

「Room was clean and security wise it was more secure. Overall our experience with serenity hotel was excellent 🙂」

「房間很大，床很舒服，大廳服務生親切，只是附近餐廳較少」

「A special thanks to the restaurant manager, Emrullah, who was always kind, professional, and genuinely helpful. He treats guests with great respect and always makes them feel welcome. We would also like to thank Muhammad and Bushra at the reception. They were always friendly, welcoming, and ready to assist with a smile. Their kindness, professionalism, and support made us feel comfortable throughout our stay and left a very positive impression. Thank you all, We truly appreciate the excellent...

「From the moment we selected Nenesa for our reservation, they were excellent. Short on time, we called them with questions. We got an immediate answer with very polite, professional, courtesy staff who provided extremely helpful information. They sent us a WhatsApp text right away with all the information they'd just explained and the necessary links. They were very quick to respond to all our texts. They organized pick up from and to the airport for us and that individual too was extremely...

「الفندق نظيف ومرتب وموقعه ممتاز للي عنده انتظار طويل ويبي يريح وطاقم الفندق جداً راقين واخص بالذكر الاستاذة صفية」

「The hotel is not what it claims to be. First of all, the hotel is categorized as a 3-star hotel, not a 4-star hotel, which is also clearly displayed at the reception. I booked a Deluxe room, but I was initially given a Standard room on the 4th floor without any explanation. My first room was also not properly cleaned, and after checking it, the staff eventually had to agree. They did change my room without any problem, which I appreciated. However, changing the room did not solve the issues....

「僅有單程機場接駁。櫃檯人員服務良好，因早上需要7點退房，錯過早餐時間，請求早餐盒，櫃檯人員還特別幫忙處理，感謝他🙏」

「very clean」

「all the room got a nice view!! a lot of restaurant around hotel area. the hotel's resturant also nice, recommend to try!」

「地點很棒 離購物中心超近」

「到達酒店臨時要轉另外一間，交接出問題，要求收取費用及交接費用，而且要求安排的士（其實自己已經安排了，仍然強行要求）比較混亂」