预订玛侯礁酒店宾馆住宿限时优惠

“Great resort but needs better entertainment ”

“This resort is a sister property to Royal Islander La Plage across the street and you will likely wish you had booked there instead. While La Terrasse has a beautiful pool onsite, a lovely roof garden, and a convenient parking garage, the minimal communication from and availability of staff, coupled with the restrictiveness of the supposedly “shared amenities” of La Plage, was frustrating to navigate. No one explained anything to us at check-in about room cleaning, towel availability or pool or……

“The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to……

“Beautiful resort. Staff are amazing, Wanda at the pool is such a great person and always ready to help. A shout out to Shakira and Elvin at the Infinity restaurant, amazing and caring staff, always making sure guests are comfortable. ”

“Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. ”

“Room not ready, was brushed aside and waited two hours for room and I checked in at 5pm already enough time to have it cleaned. Finally got into room was 7pm! Garbage receptionist and old outdated hotel”

“My overall experience staying at the Simpson Bay Resort and Spa was excellent. ”

“Impossible to find. No parking ”

“I had a clear sight of the beach area my stay here was beautiful. The plains do cause a bit of noise during the day but at night, time you cannot hear it. ”

“We really wanted to leave a good review of Villa du Kapress because the staff were so lovely and overall the villa is really nice, we also had one of our best meals here while we were on St.Maarten. The Villa was also nicely located so we’re weren’t right in the craziness, but a short drive away. But, there were somethings that took away from our experience. We weren’t given any towels in our room for the stay, and the bedding in the rooms was a bit stained. It did feel a bit untidy around the……

“Everything about the resort was excellent ”

“Room was extremely clean. Property is amazing. Second time coming to this property and I would come again.”

“This was one of the most disappointing resort experiences I’ve ever had. The room was fine and the location is beautiful, but the service completely ruined our stay. The resort is clearly and consistently understaffed. At many points, there is only one bartender working — not just occasionally, but regularly — and that same person is often also responsible for running food orders. This means they are constantly leaving long lines of guests waiting just to grab food elsewhere. Calling this……

“We stayed in an ocean front beach front studio. It was amazing! Great service and great food at The Hideaway restaurant. The only thing that would make it better is a hotel shuttle.”

“This was our first time staying on the French side, at Esmeralda. Overall, it is a decent resort; it consists of small villages, each containing four guest rooms. The rooms themselves are spacious and clean, and every village shares a swimming pool among its four units. The resort grounds feature a French restaurant serving very delicious food. Another nice perk is that the resort has its own private beach area, for which you can make reservations. There is a designated parking spot right next……

“Beautiful property! Staff/hosts extremely helpful:) would love to go back”