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Renaissance Phuket Resort & Spa

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Renaissance Phuket Resort & Spa

3 restaurants, breakfast, lunch, dinner served; Thai cuisine
Couples treatment room(s), hot tub, body treatments, aromatherapy
On the beach, white sand, beach yoga, beach volleyball
3 restaurants, breakfast, lunch, dinner served; Thai cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
The current price is HK$1,209
HK$1,435 total
includes taxes & fees
30 Aug - 31 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Garden View (Renovated))

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Garden View (Renovated))

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Blackout curtains
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Recently Renovated)

1 bedroom, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Non Smoking, Garden View (Recently Renovated)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Furnished patio
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Oceanfront (Recently Renovated)

Pool

Villa, 3 Bedrooms, Non Smoking, Oceanfront (Recently Renovated)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
  • 3627 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 3 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront (Recently Renovated)

View from room

Villa, 1 Bedroom, Non Smoking, Oceanfront (Recently Renovated)

Highlights

Garden
Furnished patio
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
  • 1259 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Garden View (Renovated))

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony (Garden View (Renovated))

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Blackout curtains
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Lagoon View (Renovated))

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Lagoon View (Renovated))

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Blackout curtains
  • 495 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Lagoon View (Renovated))

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony (Lagoon View (Renovated))

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Blackout curtains
  • 495 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Garden View, Balcony (Renovated))

Living room

Suite, 1 Bedroom, Non Smoking, Corner (Garden View, Balcony (Renovated))

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Located in Mai Khao, Renaissance Phuket Resort & Spa is in the suburbs and on the beach. Splash Jungle Water Park is a popular attraction and the area's natural beauty can be seen at Mai Khao Beach and Sirinat National Park. Turtle Village and Blue Canyon Country Club are two other places to visit that come recommended. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Mai Khao travel guideOpens in a new window
View more Resorts in Mai KhaoOpens in a new window
Map
555, Moo 3, Talang, Mai Khao, Phuket, 83110

What's nearby

  • Mai Khao Beach - 5 min walk - 0.5 km
  • Turtle Village - 4 min drive - 2.3 km
  • Splash Jungle Water Park - 7 min drive - 5.4 km
  • Airport Viewpoint - 14 min drive - 6.9 km
  • Nai Yang Beach - 19 min drive - 13.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 25 min drive

Restaurants

  • ‪Anantara Mai Khao Phuket Villas - ‬4 min drive
  • ‪Taurus - ‬4 min drive
  • ‪Maikhao Plaza - ‬5 min drive
  • ‪Bill Bentley Pub Turtle Village - ‬4 min drive
  • ‪Sala Sawasdee Lobby Bar JW Marriott Phuket - ‬4 min drive

About this property

Renaissance Phuket Resort & Spa

Luxury resort located near Mai Khao Beach with rooms renovated in 2024
Located close to Turtle Village and Splash Jungle Water Park, Renaissance Phuket Resort & Spa provides an airport shuttle, a poolside bar and a terrace. With a white sand beach, beachfront dining and beach yoga, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a hot stone massage or aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Thai cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, meeting rooms and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 49-inch HDTVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at Renaissance Phuket Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Czech, English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: THB 800 for adults and THB 400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Doppio
  • Loca Vore
  • Sand Box
  • Takieng
  • The Lounge

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Raised toilet seat (69 centimetre high)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 7 buildings
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated guestrooms - November 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Renovations and closures

The property will be renovating from 15 May 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10.7 per cent

We have included all charges provided to us by the property.

3rd person fees for Half Board rate plans: The extra-person fee for guests aged 12 and older is THB 1900 per person per night, and includes daily breakfast. An additional charge for extra person for half board package for guests and aged 12 and older is at THB 1060 per night. An additional charge for extra child aged 4-11 is THB 530 per person per night. Fees are collected at the property.
3rd person fees for All-inclusive rate plans: The extra-person fee for guests aged 12 and older is THB 1900 per person per night, and includes daily breakfast. The additional 3rd person charge for all-inclusive package for guests aged 12 and older is THB 1730 per person per day. Children aged 4-11 are charged THB 865 per day (includes breakfast and all-inclusive package).These additional 3rd person/children charges are compulsory, apply for the full stay, and must be paid upon check-in.
Additional person fees for Breakfast included rate plans: The additional 3rd person charge for guests aged 12 and older is THB 1,900 per person, per night and includes daily breakfast. The breakfast fee is THB 400 per person, per night for children aged 4-11 years old when sharing existing bed with parents. Fees are collected at check-in.

Optional extras

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Phuket Resort Mai Khao
Renaissance Phuket Resort
Renaissance Phuket Mai Khao
Renaissance Phuket
Renaissance Phuket Resort And Spa
Renaissance Phuket Hotel Mai Khao
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort Spa
Renaissance Phuket & Mai Khao
Renaissance Phuket Resort Spa
Renaissance Phuket Resort & Spa Resort
Renaissance Phuket Resort Spa SHA Plus
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort Spa SHA Extra Plus
Renaissance Phuket Resort & Spa Resort Mai Khao

Frequently asked questions

Does Renaissance Phuket Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Renaissance Phuket Resort & Spa?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Renaissance Phuket Resort & Spa on 30 Aug 2025 start from HK$1,209.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Phuket Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Phuket Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Renaissance Phuket Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Renaissance Phuket Resort & Spa?

Checkout is at noon.

Does Renaissance Phuket Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Are there all-inclusive benefits at Renaissance Phuket Resort & Spa?

Some rate plans available at this resort are all-inclusive.

Where is Renaissance Phuket Resort & Spa located?

Located in Mai Khao, this beachfront resort is in a national park and within a 15-minute walk of Mai Khao Beach and Sirinat National Park. Turtle Village and Splash Jungle Water Park are also within 6 mi (10 km).

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Renaissance Phuket Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 511 out of 718 reviews
Rating 8 - Good. 161 out of 718 reviews
Rating 6 - Okay. 30 out of 718 reviews
Rating 4 - Poor. 10 out of 718 reviews
Rating 2 - Terrible. 6 out of 718 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Well designed, maintained and beautiful. The staff was friendly, ultra respectful, vigilant, extra attention to detail, and do their absolute best. The food was fresh and delicious. Everything was made fresh, including if you asked for a glass of juice. They will literally squeeze the fruit into juice for you to drink. This property was everything and more.
Stayed 5 nights in Jul 2025

10/10 Excellent

SHOHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly to kids, clean,
Stayed 4 nights in Mar 2025

8/10 Good

KHILNA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Property. I wished the common toilets around the reception would be cleaner.
Stayed 3 nights in Dec 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service from the staff / very attentive and proactive. Lovely food, great room, good price. Wonderful location on the Mai Khao
Stayed 14 nights in Aug 2024

8/10 Good

Olivia

Liked: Cleanliness, room comfort

Amazing outdoors

Renaissance Phuket is a great hotel with an amazing outdoor space and swimming pool. It does need renovation in the rooms and bar area and a bit more attention to cleanness. Some of the staff are really good with a great sense of service. We have been coming for years, but we can’t help to notice that the service and amenities are going down every year. No more welcome plate or snacks, no more turn down service, food in room service is not to standard, they bring food without any protection on it on some occasions. Overall we love this place but it needs to go back to its original standard.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort on the beach. Great room with all amenities. Pool is great and service was amazing. Food in both restaurants was varied and delicious.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staffs and comfortable stay!

It was a very relaxing stay. Very friendly reception and service staffs.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my one of my favorite resorts in the world….the staff is extremely accommodating, the property and pool are beautiful and the food is totally awesome
Stayed 5 nights in Nov 2023

10/10 Excellent

Gavin James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an enjoyable stay in a beautiful hotel and rooms, great hospitalised, fantastic restaurants, the views, beach and pools.
Stayed 7 nights in Nov 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice & comfortable hotel. It's clean, well kept & friendly staff all around. Great breakfast varieties & delicious food.
Stayed 5 nights in Dec 2022

8/10 Good

Mayank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.. beach access was a big advantage. Awesome spa. Very polite and helpful staff. Kids pool was a perfect spot to let kids have a good time in the shade.
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not help you enough the rooms where spot on
Stayed 3 nights in Jan 2024

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Excellent service. All staff super helpful. Credit to the hotel. No beach access only downside. There is a beach you can see but not go on - cliff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jens-Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfull Puhket

Just had a few days with my wife at the Renaissance Resort. Absolutely a joyfull stay, with the best service granted
Stayed 3 nights in Nov 2022

10/10 Excellent

Gaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time

Everything is great The staff is really super nice, the rooms are beautiful and very comfortable. It was a great time
Stayed 1 night in Jun 2023

10/10 Excellent

Angela J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The place could use some signage so one doesn’t end up losing time losing one’s way around. Definitely recommend this resort.
Stayed 3 nights in Oct 2022

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, amenities
Great breakfast, welcoming staff. Beds are small - queen size rather than the advertised double.
Stayed 6 nights in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, friendly staff and great service. Location is great if you want an escape but not that convenient if you are looking to explore. Food options are decent but could be better. Great gym facilities for those who want to keep fit.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

6/10 Okay

Felicia

Liked: Cleanliness, staff & service
Hotel and beach are beautiful. Impeccable customer service from staff. I was appealed to see a very large roach in my room. Then again in the breakfast area. Right beside the omelette station. I can not recommend.

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay. The hotel is very convinient, rooms are fantastic. Very clean. The gym is the best I have seen and very unique for the hotel. Starbucks with protein shakes is unexpected and very great addition. The territory is cozy, which makes hotel stay pleasant. Only is the food is Ok, Sand restaurant has much to offer but the taste is average, would be great to improve it :) Overall I will definitely recommend the property and will back myself! Love it ☺️
Stayed 6 nights in Dec 2023

10/10 Excellent

Leslie

For us the Villa with own pool is the best option to go for. Last time we stayed we had breakfast and diner included whereas this time we went for all meals plus two cocktails each day and a treatment each in the Spa. Having all meals was a mistake as we found that we couldn’t eat everything but for those with a large appetite it would be worthwhile. We would like to mention the lady who made up our Villa every day. Her name was Amm and she was a treasure being super efficient.
Stayed 7 nights in Apr 2024

2/10 Terrible

Christian Luther

Disliked: Cleanliness, staff & service, property conditions & facilities
#1- People here are the MOST INCONSIDERATE, we had death in the family sobwe neesed to shorten our stay, but they still charged us with the penalties. #2- Our room is by a MURKY WATER they call lagoon, creepy, jurassic park feels with baby crocodiles (or whatever those creatures were) floating around the black water. Dark dark, ambience, limited staff. #3- Mai Khao area is a tourist trap and can be your worst vacation nightmare. Would never reccomend this.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

The hotel is fairly close to the airport. It's in the northern side of the island, near Mai Khao. A very calm place unlike the old town and Patong. The staff is quite kind and helpful. Breakfast was good with lots of options to choose from. Rooms are large and well maintained, cleaned up daily. AC is working without any issues. The beach is calm. Beware the jellyfish, sometimes they get all over the place. But during our stay, it was only one day that there were jellyfish around. Sea is warm and there is no stones, rock whatsoever. It was a joy to watch the sunset. There is also a shuttle service to the nearby mall, where you can buy stuff, eat and rent bike, buy tours etc. Totally recommended.
Stayed 5 nights in Jan 2024