Maillé hotels from HK$491

"Sadly this was not good. Can’t understand the wonderful reviews. The carpet in room 121 was absolutely disgusting. Badly stained and even threadbare patch. Certainly not what you would expect on a 4* property and not at 115 euros. Bartender was sitting at a table talking, when asked for service he said he would be along but continued to leave us waiting. The restaurant had a limited menu also so after the fiasco with drinks we walked into town-lots of choice of restaurants and bars. The state of the carpet in the room creeped me out. Will definitely not be back. Stayed at many mercure hotels as we travel through France & Spain 4 times a year. This one really lets the group down "

"Beautifully clean with welcoming staff. Perfect for a one night stop over "

"Clean rooms, great staff - one woman on her own doing everything- but well and with a smile"

"Room had wall mounted tv removed from fixed wall frame with temporary cables running to a tv sat on the dressing table which also obscured the mirror. Bathroom sliding door was broken. Crisps/chips were left on the floor under the edge of the bed from previous guest. Complained to reception who initially said there was nothing wrong and why were we complaining as the room had a tv. We asked for another room and were told it was not possible as the hotel was full when in fact it was actually only about 50% occupied.Booked this hotel as result of it being called “fabulous” on hotels.com web site. "

"Clean and spacious. "

"Our room was clean and big . The breakfast was good."

"Great staff and perfect location"

"Well this place is truly a lovely place to stay, clean, fresh, new and the owner is very friendly. Lovely place big thumbs up."

"Came to the hotel room we checked in we booked a family room and we went to our room see that the top bunk was full of hair was dusty and dirty there excuses was that it was a free bed when it wasn’t and it was booked for 4 people and how there hotel only had one cleaner. Then found a cockroach on the bed and had been moved to another room and soon as we went in the other room it had a very bad toilet smell and not only that on last day faced verbal aggressive abuse from a cleaner he rushed downstairs to the lobby and was shouting in my friends face in French saying the room was left dirty apparently just as there was a hanger and a few wrappers on the desk and a broken charging lead on the floor and towels which had been used left on one side of the corner of the bathroom as people normally do. It was like he had expected us to to have done the full room cleaning for him seems like he was taking out his hotels under staffed issue out of us never in my life had we been spoken to like that. "