“The property itself was amazing - so close to the beach, beautiful building, and pools/spa. Very nice and helpful staff. It wasn’t cheap but reflected the excellent location.
The reasons for a 4 star rating in a 5 star location was that we did have a super tiny room (1/2 the size of other rooms per the floor plan) and the spa area saunas were not working which we were looking forward to using.
They did permit us to have a later checkout which was super helpful to enjoy the beach in the……
“The property was beautiful with beach and several pools. There was a mistake with our room and it was a huge hassle to get it changed. Our first room was mildew smelling and we had to change rooms. We had to have expedia reach out to the hotel but they did not help. My friend after arguing was able to get us new rooms. They were nice and did not smell.”
“Nochmal würde ich nicht mehr in dieses Hotel fahren. Die 4 Sterne entsprechen nicht den Erwartungen bzw. der Einrichtung. Wenn man jedes Jahr 4 Sterne bucht hat man da einen guten Vergleich. Alles schon alt und abgewohnt. Die 4 Sterne sind nur wegen Lift, Pool und 24h Rezeption. Das ist ein Hotel für Familien und Kleinkinder. Es gab kaum andere Gäste! Extrem Laut. Zimmer schlecht isoliert. Babygeschrei die ganze Zeit. Kinder sehr lange wach und früh wieder auf. Kinder laufen und schreien ab 06……
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