Makassar Spa Hotel

"Very comfortable stay. The bed was nice, wifi worked well and room got cool enough for me and I like cold rooms. The service provided by the staff is amazing. The massage was great. The only small thing was breakfast was just okay. I did not eat any other meals. "

"1. About 25 minutes at hotel conter, my name is not detected by counter incharge, even i showed your email booikng confirmation.. very gratefull after 25 mnt they found my name under expedia.. if not... my room is none no booking n i hv lot lot of trouble 2..The hotel said my booking is room only,, no breakfast.... even i showed booking confirnation... hotel showed me their received order is room only.. 3.The hotel is strategic location for shopping, culiner and losari sight seeing, just walking...

"gym and pool were great"

"Hotels.com apparently is not on the hotel’s panel even though the website had collected my money in advance. I arrived at the hotel and they couldn’t find my booking. I had to make another payment directly to the hotel. May I know who has pocketed my initial payment?"

"Sheets were dirty. Elevator smelled bad."

"Reception was quick, rooms were just as advertised and clean. Handy location, could walk to most places"

"Check in was smooth. We liked the hotel and wanted to extend our stay for one night. Had to be moved to a different category room, which was fine with us. After being told two times they will call us back in the room and transfer us to The new room still nothing happened. We waited 2 hours in our room in the end got transferred to the operator where no one picked up the phone. After I heavily complained at the reception and requested the manager to explain that this is not how four star hotels...