Reception

Reviews of Grand Star Hotel

2.5 out of 5
Grand Star Hotel
No. 256, Jalan 3, Taman Melaka Raya, Malacca City

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sangat suka dan puas hati pada cara layanan pekerja ..so far best laa..untuk nak kurang bajet tapi nak service tiptop bole try this hotel..sangat recommend kepada yang melancong untuk stay mandi n tidur . . .next time will repeat this hotel....
Stayed 2 nights in Dec 2020

8/10 Good

Faizkemal, Johor

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for single 5/4 boys to stay, very cheap also.
Stayed 4 nights in Oct 2020

8/10 Good

Samsudin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saya suka Hotel ni.. Selesa dan layanan terbaik. 😊
Stayed 2 nights in Feb 2020

10/10 Excellent

kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet and bed to be upgraded,
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, and perfect location
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need to inprove...tv must include.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

6/10 Okay

Chooi Ling

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The horel area is very strategic
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Amenities
susah nak dapat parking waktu siang.
Stayed 1 night in Mar 2019

8/10 Good

Alex, Kuantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location
Stayed 1 night in Nov 2018
Response from Aaron Ang on 19 Nov 2018
Hi Alex, Thank You for giving us a shot, and even more for leaving us this review. We are absolutely delighted that you enjoyed staying at our hotel. It gives us great encouragement to get positive feedback from you. Please do visit again, we'd love to have you as a guest again. Thank you, once again, for your kind words.

10/10 Excellent

James

Stayed 9 nights in Oct 2023

8/10 Good

Nurainna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money Sheets and towels were clean but have seen better days; The window too: I could hear noises from the street
Stayed 2 nights in Sep 2019