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JEN Maldives Male by Shangri-La

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Property amenity
Beach nearby
Beach nearby
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of JEN Maldives Male by Shangri-La

VIP Access

JEN Maldives Male by Shangri-La

4.0 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant
Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096

Explore the area

  • Popular LocationMulee Aage Palace2 min walk
  • Popular LocationMaldives Islamic Centre4 min walk
  • Popular LocationMale Fish Market7 min walk
  • AirportMale (MLE-Velana Intl.)19 min walk

Room options

About this area

Malé

JEN Maldives Male by Shangri-La is located near the beach and in an area with good airport proximity. Mulee Aage Palace and Maldives Islamic Centre are local landmarks, and travellers looking to shop may want to visit Chaandhanee Magu and Male Fish Market. Looking to enjoy an event or a game while in town? See what's happening at Rasmee Dhandu Stadium or National Stadium.

What's nearby

  • Medhu Ziyaaraiy - 2 min walk
  • Mulee Aage Palace - 2 min walk
  • People's Majlis - 3 min walk
  • Maldives Islamic Centre - 4 min walk
  • Male Fish Market - 7 min walk

Getting around

  • Male (MLE-Velana Intl.) - 12 min drive

About this property

JEN Maldives Male by Shangri-La

4-star hotel in the business district
Take advantage of a free round-trip airport shuttle, a rooftop terrace and shopping on site at JEN Maldives Male by Shangri-La. Indulge in a body scrub, a manicure/pedicure and a body treatment at Aristo Spa, the on-site spa. Enjoy international cuisine, ocean views, and brunch at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), limo/town car service and concierge services
  • Multilingual staff, a porter/bellboy and a gift shop
  • ATM/banking services, a 24-hour front desk and tour/ticket information
  • Guest reviews give top marks for the location
Room features
All 114 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews give good marks for the size rooms at the property.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Free 24-hour return airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 18 for adults and USD 9 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Lime
  • Azur
  • Panini
  • Jen's Kitchen On-the-Go

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (1049 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.52 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 18 for adults and USD 9 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transport to and from this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Frequently asked questions

Does JEN Maldives Male by Shangri-La have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at 馬爾代夫馬利 JEN 酒店 - 香格里拉集團?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at 馬爾代夫馬利 JEN 酒店 - 香格里拉集團 on 9 Dec 2022 start from HK$1,659.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Maldives Male by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Maldives Male by Shangri-La?

This property doesn't offer parking.

What time is check-in at JEN Maldives Male by Shangri-La?

Check-in is from 2 PM - 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at JEN Maldives Male by Shangri-La?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JEN Maldives Male by Shangri-La provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is JEN Maldives Male by Shangri-La located?

Located in the heart of Malé, this spa hotel is steps away from Medhu Ziyaaraiy, Mulee Aage Palace and People's Majlis. Republic Square and Maldives Islamic Centre are also within 5 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 113 out of 299 reviews" "
" "5 - Excellent 38%
Rating 4 - Good. 108 out of 299 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 48 out of 299 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 15 out of 299 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 15 out of 299 reviews" "
" "1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Lashay
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter was extremely hospitable and he helped me transport properly to & from the airport. He also organized my tour. The staff in the restaurants were excellent as well.
Stayed 1 night in Nov 2022

5/5 Excellent

Lowell Douglas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From what I am told, this is where the diplomats and business people stay. It is a great hotel because you are paying top dollar for it. I feel for what you pay, breakfast should be included with your room rate. Breakfast options are within walking distance from hotel but not top notch
Stayed 4 nights in Sep 2022

5/5 Excellent

Tasha
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice with amazing staff.
Stayed 2 nights in Aug 2022

3/5 Okay

Andrew
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

5/5 Excellent

Richard
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the hotel were really great.
Stayed 1 night in Jul 2022

5/5 Excellent

Kate
Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

5/5 Excellent

William
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without exception, every staff member was attentive, engaging, and kind. Frequently, staff members go above and beyond to assist with my stay.
Stayed 6 nights in May 2022

1/5 Terrible

Verified traveller
Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel I have ever stayed in.
I had been sent by my company to review this property as a potential hotel for our staff to stay while in Male. I was quite excited for my stay given the standards that this brand is known by and as a capital city hotel, I assumed my stay would be ideal. Sadly however, from first stepping in to the hotel, things did not look good. As much as the staff service was good, the hotel looked very dated, in desperate need for refurbishment and looked very worn. I arrived just before midnight and was shown to my room. The room smelled terrible, probably linked to the AC covered in dust. I tried to settle after an exhausting flight, though couldn’t stand the smell and the room just looked nothing like the photos. I then was moved to a different room where yes the room didn’t have a smell to it, though was very worn. There was still dirt on the carpet that hadn’t been vacuumed and I found bits of hair in the bathroom. The bedroom I’m assuming had been cleaned, though rather quickly and that made me quite concerned regarding the cleanliness overall. The mattress was very old and worn, lamp shades and curtains covered in dust and very little ventilation in the room. The shower head was covered in limescale and ultimately I checked out first thing in the morning. I would advise anyone not to go here and I only went as I knew the brand name. It’s nothing like the others. There are much better, cheaper hotels to consider. The worst hotel I’ve ever stayed in.
Stayed 1 night in May 2022

5/5 Excellent

Jirasupa
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/5 Poor

MATHIEU
Stayed 1 night in May 2022