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JEN Maldives Male by Shangri-La

4.0 star property
Upmarket spa hotel, a short walk to Maldives Islamic Centre

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for JEN Maldives Male by Shangri-La

2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Premium bedding, down duvets, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

8.2

Very good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    BarBar
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
The price is HK$1,792
HK$2,380 total
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096
  • Popular LocationMaldives Islamic Centre5 min walk
  • Popular LocationHulhumale Ferry Terminal6 min walk
  • Popular LocationMale Fish Market7 min walk
  • AirportMale (MLE-Velana Intl.)19 min walk

Most relevant reviews

ExperimentalCarousel

8/10 Good

Tze Fung Ryan
Jan 26, 2024
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About the area

Malé

Located in Malé, JEN Maldives Male by Shangri-La is in the city centre and near the beach. Maldives Islamic Centre and Mulee Aage Palace are local landmarks, and some of the area's activities can be experienced at Hulhumale Ferry Terminal and Victory Wreck Dive Site. Looking to enjoy an event or a game while in town? See what's happening at Rasmee Dhandu Stadium or National Stadium.
Visit our Malé travel guideOpens in a new window

What's nearby

  • Chaandhanee Magu - 4 min walk
  • Maldives Islamic Centre - 5 min walk
  • Hulhumale Ferry Terminal - 6 min walk
  • Male Fish Market - 7 min walk
  • Theemuge Palace - 9 min walk

Getting around

  • Male (MLE-Velana Intl.) - 10 min drive

Restaurants

  • ‪City Garden - ‬1 min walk
  • ‪Shell Beans - ‬2 min walk
  • ‪Gloria Jean's Coffees (Henveiru) - ‬1 min walk
  • ‪Sala Thai - ‬3 min walk
  • ‪Tea Spot - ‬4 min walk

About this property

JEN Maldives Male by Shangri-La

Upscale hotel in the business district
Near Maldives Islamic Centre, JEN Maldives Male by Shangri-La provides a free return airport shuttle, a rooftop terrace and shopping on-site. Indulge in a body scrub, a facial and a massage at Aristo Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and express check-in
  • A lift, wedding services and a gift shop
  • Concierge services, a banquet hall and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Free 24-hour return airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: USD 18 for adults and USD 9 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Lime
  • Azur
  • Panini
  • Jen's Kitchen On-the-Go

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (1044 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 61
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.52 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transport to and from this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

Frequently asked questions

Does JEN Maldives Male by Shangri-La have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JEN Maldives Male by Shangri-La?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at JEN Maldives Male by Shangri-La on 10 Aug 2024 start from HK$1,791.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Maldives Male by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Maldives Male by Shangri-La?

This property doesn't offer parking.

What time is check-in at JEN Maldives Male by Shangri-La?

Check-in start time: 2 PM; check-in end time: 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at JEN Maldives Male by Shangri-La?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JEN Maldives Male by Shangri-La provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is JEN Maldives Male by Shangri-La located?

Located in the heart of Malé, this spa hotel is within a 10-minute walk of Medhu Ziyaaraiy and Maldives Islamic Centre. Mulee Aage Palace and People's Majlis are just steps away.

JEN Maldives Male by Shangri-La Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 144 out of 351 reviews" "
Rating 8 - Good. 118 out of 351 reviews" "
Rating 6 - Okay. 53 out of 351 reviews" "
Rating 4 - Poor. 18 out of 351 reviews" "
Rating 2 - Terrible. 18 out of 351 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Stayed 1 night in Jun 2024

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful team. Great location
Stayed 1 night in May 2024

10/10 Excellent

Anne, Saint George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelos, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pretty

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast & facility
Breakfast was pathetic in terms of choice and quality of food. Rooms are already old and not revamped. Tap knob kept falling off and maintainence did not even bother to upkeep it. Beds are already not in usable condition to have a comfortable sleep.
Stayed 8 nights in Mar 2024

10/10 Excellent

Sherman

Stayed 5 nights in Feb 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s 3 stars at best
It’s a good option if you have to stay in Male island for a night. The floor is very greasy and the bed feels moist. The overall clean. Fast check in and pick up from airport. Decent selection at breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Tze Fung Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne, Moonee Ponds

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were lovely. Food at restaurant really good. Unfortunetly our plane was delayed so we got there really late and had to leave early, but I would have loved to seen more of it. The pool looked beautifully lit at night. Service to and from airport was fantastic and staff so helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jan 2024

4/10 Poor

JULIET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were helpful except reservations. We had to make an unexpected cancellation after the first night as we realized we could not access the resorts from the hotel in Male city contrary to what we had thought. Despite all entreaties to charge the standard one night fee only, the reservations team insisted on debiting the entire cost for the 3 day booking. They tossed us back and forth claiming that the travel site refused to grant any accommodation all the while they had the power to apply discretion because we had paid at the hotel on arrival. Up till now they never even deigned to respond to my email.
Stayed 3 nights in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness
Stayed 6 nights in Dec 2023

10/10 Excellent

Erica

6/10 Okay

Kylie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service at the pool bar is extremely poor I waited an hour for an iced coffee and had been completely forgotten about. This wasn't sadly the first time as I waited 40 minutes for food also. Considering the nightly cost you expect a higher level of service and not to be ignored. Very disappointed. I had emailed the hotel requesting a pick from the airport and cue to arriving no one was there. I never had an apology or received any reply! Very poor
Stayed 1 night in Dec 2023

10/10 Excellent

AHMED MAQSUDUL

Liked: Cleanliness

10/10 Excellent

joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and attentive staff
Stayed 1 night in Oct 2023

10/10 Excellent

åge

Stayed 1 night in Sep 2023

8/10 Good

Ajay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Handy location with free transfer to the airport. Only stayed there one night but the room was clean for the most part. However there was a power socket hanging of a wall which could be very dangerous if a child stuck their hands into the electrical wires.
Stayed 1 night in Aug 2023

4/10 Poor

Ching Ming

Stayed 1 night in Aug 2023

10/10 Excellent

Clinton

Stayed 1 night in Aug 2023

10/10 Excellent

lylle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

MAUNG MAUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great but no vip or upgrade room treatment
Stayed 2 nights in May 2023

6/10 Okay

Avik

Stayed 1 night in Apr 2023