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Neptuno Beach Hotel - All Inclusive

4.0 star property
Beachfront property with calming spa services

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Neptuno Beach Hotel - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Desk, blackout curtains, free WiFi, bed sheets
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby sitting area
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is HK$1,221
HK$1,446 total
includes taxes & fees
24 May - 25 May

Explore the area

Map
Ammoudara, Heraklio, Heraklion, Malevizi, Crete Island, 71414
  • Popular LocationAmmoudara Beach1 min walk
  • Popular LocationHeraklion Archaeological Museum7 min drive
  • Popular LocationHeraklion Port7 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)15 min drive
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Room options

View all photos for Premium Room, Partial Sea View

Desk, blackout curtains, free WiFi, bed sheets

Premium Room, Partial Sea View

8/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Partial Ocean View

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Partial Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 215 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room

10/10 Exceptional

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

7.5/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 215 sq ft
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Desk, blackout curtains, free WiFi, bed sheets

Family Room

10/10 Exceptional

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Electric kettle
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About the area

Malevizi

Located in Malevizi, Neptuno Beach Hotel - All Inclusive is in a shopping district and on the beach. Nikos Kazantzakis Museum and Historical Museum of Crete are cultural highlights, and some of the area's activities can be experienced at Heraklion Port and Stay Wet. Travelling with kids? Consider Natural History Museum of Crete, or check out an event or a game at Pankritio Stadium. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with horse riding and mountain biking.
Visit our Malevizi travel guideOpens in a new window

What's nearby

  • Ammoudara Beach - 1 min walk
  • Heraklion Loggia - 6 min drive
  • Koules Fortress - 6 min drive
  • Heraklion Archaeological Museum - 7 min drive
  • Heraklion Port - 7 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 16 min drive

Restaurants

  • Kasaoulio - 3 min drive
  • Havana Beach Bar - 3 min drive
  • Galletto - 6 min walk
  • Poolbar @ Marilena Hotel - 17 min walk
  • Sevenb - 3 min drive

About this property

Neptuno Beach Hotel - All Inclusive

Upscale all-inclusive property near Heraklion Port
Consider a stay at Neptuno Beach Hotel - All Inclusive and take advantage of a free breakfast buffet, a poolside bar and a terrace. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Treat yourself to spa services, such as a massage, a facial or a body treatment. The on-site Mediterranean cuisine restaurant, Main Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), access to a nearby health club and supervised childcare (surcharge)
  • A computer station, tour/ticket information and concierge services
  • Guest reviews say good things about the overall condition
Room features
All 135 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • TVs with satellite channels
  • Furnished balconies or patios, fridges and electric kettles

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Main Restaurant

Things to do

  • Access to nearby health club
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - on the beach

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Neptuno Beach Hotel Malevizi
Neptuno Beach Hotel
Neptuno Beach Malevizi
smartline Neptuno Beach All-inclusive property Malevizi
smartline Neptuno Beach All-inclusive property
smartline Neptuno Beach Malevizi
smartline Neptuno Malevizi
Neptuno Inclusive Inclusive
Smartline Neptuno Beach All Inclusive
Neptuno Beach Hotel - All Inclusive Malevizi
Neptuno Beach Hotel - All Inclusive All-inclusive property

Frequently asked questions

Does Neptuno Beach Hotel - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptuno Beach Hotel - All Inclusive?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Neptuno Beach Hotel - All Inclusive on 24 May 2024 start from HK$1,221.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptuno Beach Hotel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Beach Hotel - All Inclusive?

Self-parking is free at this property.

What time is check-in at Neptuno Beach Hotel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Neptuno Beach Hotel - All Inclusive?

Checkout is at 11:00 AM.

Does Neptuno Beach Hotel - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Neptuno Beach Hotel - All Inclusive?

Yes, the property is all-inclusive.

Where is Neptuno Beach Hotel - All Inclusive located?

Located in Malevizi, this beachfront property is in a shopping district and within 2 mi (3 km) of Ammoudara Beach, Pankritio Stadium and Theodoros Vardinogiannis Stadium. Nikos Kazantzakis Museum and Venetian Walls are also within 3 miles (5 km).

Neptuno Beach Hotel - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 98 reviews" "
Rating 8 - Good. 41 out of 98 reviews" "
Rating 6 - Okay. 16 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcome! The people running this hotel are very friendly. I visited end of October with my 10y daughter. She could play in the kids club twice a day (except Wednesday) and has a little kids disco in the evening. There isn’t much to do in the resort so this is a ‘quiet, relaxing holiday’ the beach area behind the hotel was lovely. If you want any ‘life’ Heraklion is 15min cab away for €14 with lots of shops and restaurants. I loved this holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Christina

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family spent a great time in Neptuno hotel! The service was great, food delicious, short distance to the beach and perfect swimming pool! Will definitely recommend.
Stayed 12 nights in Jun 2022

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amenities in the add had free wifi, but you had to pay for it. Not impressed at all
Stayed 6 nights in Jun 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Wonderful hotel. Room was a little tired and not how it was pictured on Hotels.com but very clean, pleasant staff, good drinks and food. Hotel is right on the beach. Would stay again!
Stayed 7 nights in Oct 2021

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the restaurant/dining room. It felt, and sounded, like a school cafeteria. No effort made to remove dishes/plates quietly. At best, perhaps more of an effort could be made at dinner. Perhaps with lower lighting.
Stayed 2 nights in Oct 2021

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff, small resort
This place reminded me of a summer camp for old people. Everyone was old and everyone ate at once in the same food hall. The staff was so rude. Got screamed at for bring food to another table outside that was not in the restaurant because it was packed and COVID is still a thing if they didn’t know. I got yelled at like a child in front of all the others guests like I was supposed to make you couldn’t take food out to eat at other tables. Also it was very boring here. We stayed at the Star Beach Resort before that and it was amazing compared to this place.
Stayed 1 night in Oct 2021

6/10 Okay

Carlos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The rooms and property were clean but the experience was not what we expected… had to pay extra for safe, towels had to leave a deposit and only be pickup at a certain time … many little things that didn’t make us feel confortable. Maybe not for us, the staff was nice and property clean.
Stayed 3 nights in Sep 2021

8/10 Good

Aleksandar

Liked: Staff & service, room comfort
Great food, great location, beach is nice needs more lounge chairs.
Stayed 2 nights in Aug 2021