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Reviews of Selina Granada - Hostel

3 out of 5
Selina Granada - Hostel
Calle La Libertad, Granada

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 109 reviews" "
Rating 8 - Good. 27 out of 109 reviews" "
Rating 6 - Okay. 15 out of 109 reviews" "
Rating 4 - Poor. 5 out of 109 reviews" "
Rating 2 - Terrible. 10 out of 109 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is mainly a hostel focused on budget travellers, however, there are double rooms with a bathroom available, too. Don’t buy food and drinks at this hostel as they are heavily overpriced. You can dine and drink half price elsewhere. On the other hand you can purchase some local trips, transports and various activities at the reception at a reasonable cost. The hostel looks quite dated and the room equipment is poor. I still liked the pool and vibes. The breakfast included was reasonable.
Stayed 2 nights in Jan 2024
Response from Selina on 15 Mar 2024
Hi Tomas!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

6/10 Okay

Gismark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took us 40 minutes to check in. We are Nicaraguan locals and there was a clear preference from the staff to check in foreigners faster, whilst leaving us locals to the side. Coming back to the hostel late at night we were also stopped and asked to once again show proof of our stay through our IDs and hotel bracelets (which we already had on) while foregneirs walked in without trouble.
Stayed 1 night in Jan 2024

4/10 Poor

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing experience
Private rooms do not get wifi signal- if you plan to work remotely while you’re there, don’t expect to be able to do it from your desk. The coworking space was booked for two full days for a private event so dozens of remote workers were scrambling to find somewhere to work without any notice. Disappointing stay and very below the typical standards set by Selina
Stayed 1 night in Jan 2024

4/10 Poor

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Alain

Stayed 3 nights in Dec 2023

4/10 Poor

anthony

Stayed 1 night in Dec 2023

2/10 Terrible

AaRone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst hostel I have ever stayed at the kitchen water kept going out so for three days, we cannot cook the toilet flooded. The air conditioner went out one of the cleaning ladies stole out of my luggage and to use the stove. You have to use a lighter in one of my attempts to do that a giant flame ignited which led to me getting burned and they issued me a refund and tried to convince me to please not write a review on it, also it took almost 4 days for the supervisor to reach out to me once I made these complaints and there’s an extreme mosquito problem I would not recommend I have traveled around the world and this is literally the worst place I’ve ever stayed I rather have stayed in a trashcan
Stayed 7 nights in Nov 2023
Response from Selina on 5 Dec 2023
Hello Aaron!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We sorry to hear the incident that you happened, in the location we offer the best assistant immediately when you report us the incident in the kitchen, as part of our commitment to take care of the safety of all our guests within the location, the answer to follow how you feeling is wasn't to stop you write a review for us is importa to follow how was the stay for our guest before, during and after their, sadly we don't chance your Perception that we respect a lot and missing you as a guest.Thank you for staying with us. SincerelyDestination SupervisorThanks & Regards,

10/10 Excellent

Stephalie, Charlotte

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Will return I share more in my other post.
Response from Selina on 20 Nov 2023
hello Stephalie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,

10/10 Excellent

Stephalie, Charlotte

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I booked for just 2 nights. I left to an Airbnb that unfortunately bamboozled me and my people. Therefore, we found ourselves returning. We loved it at this property. From the welcome drink, yoga class twice a day, massages - excellent food! the Cauliflower Wings were my favorite on the menu. Yet, not always accessible. :( The excursion facilitated made everything super convenient! In my experience their prices are also better than the individuals outside the facility trying to sell you something. Yet, We did meet some people who found a better deal than us. The 1st time I stayed in a deluxe which was really night. I wish I had hot water. I found out the hot water is heated through a solar system. It was pretty cloudy the time I was there. The 2nd time I returned after the incident with the airbnb I was in a suite in the back of the facility. that area was super loud at night vs the area I had the deluxe. Victor the yoga instructor is amazing!!! I sincerely wish I could take his class everywhere I go. I will say it is an advance yoga practice. He is truly my favorite instructor yet, his attention to detail and teaching style hold a special place for us to challenge ourselves and build more trust with ourselves. Ty Victor. @ the bar everyone was incredible - special shout out to Beto The art work kept the enviornment vibrant. I see myself returning for sure. If you choose to go to the volcano excursion pack some toilet paper
Stayed 2 nights in Nov 2023
Response from Selina on 20 Nov 2023
hello Stepahlie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are really happy for your experience and the great time that you happened in our location. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,

8/10 Good

Alison

Travelled with partner
Perfect location.
Stayed 3 nights in Oct 2023
Response from General Manager on 9 Nov 2023
Hello Alison ! Greetings from Selina Granada!! We wanted to thank you for taking time out of your schedule to give us your feedback. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are happy to hear that you liked the location ! Thank you for staying with us and we hope to see you back soon.Sincerely,SPDestination SupervisorThanks & Regards,

8/10 Good

Gregory, Jacksonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value; right on the main square of this historic city.
Stayed 2 nights in Sep 2023

2/10 Terrible

Favio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Erica, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property the staff and food. It was clean and in the center of everything! They offer great tours and shuttles that will save you tons of money!
Stayed 3 nights in Mar 2023

6/10 Okay

Karin

Stayed 5 nights in Feb 2023

6/10 Okay

Nurit

Disliked: Staff & service
Very bad practices in food handling
Very bad practices in food handling
Stayed 1 night in Jan 2023
Response from Selina on 24 Oct 2023
Hello Nurit!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

8/10 Good

Maria

10/10 Excellent

Rosemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, awesome helpful and friendly staff, great amenities with full kitchen, pool, games and lots of relaxation areas.
Response from Selina on 24 Oct 2023
Hello Rosemin!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

6/10 Okay

Leidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Response from Selina on 24 Oct 2023
Hello Leidy!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

8/10 Good

Soudabeh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good location
Stayed 2 nights in Jul 2022

10/10 Excellent

MAYELIN

Stayed 2 nights in Jul 2022

2/10 Terrible

Keitha

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If it wasn't a hassle i would've sue the property, when i was taking a shower they didn't have proper dry towels to not fall and be slippery so i smacked my head from the back and i had to go to the hospital to make sure the wasn't internal bleeding. I'm reconsider suing
Stayed 1 night in Mar 2022
Response from Selina on 8 Apr 2022
Hi Keitha. We are sorry to hear about the unfortunate event. We take these situations very seriously, and will reconsider our customer service policy to make sure that this situation will not happen again. Our customer happiness rating is of utmost importance to us. Best wishes, Selina team

8/10 Good

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel for the money you’re paying for, average 3 star hotel, rooms are great but not the best. Again you get what you pay for. Great staff and great food!
Stayed 2 nights in Jan 2022

8/10 Good

Julian, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed staying at Selina Granada. They have a very friendly and helpful staff as well as a diverse options of activities on-site. The room had a beautiful view to the city's central park and cathedral as well as the surrounding colonial style arquitecture all around. However, the only negative that I experienced was the fact that I couldn't get a decent sleep on a Saturday night because they were hosting a party with very loud music which lasted until around 3 am. The party appear to be very nice and fun, but the only thing is that it ends too late for my taste. It appears to be the case that they host these types of parties every other Saturday. So the next time I visti I will make sure that my dates don't coincide with said activity.
Stayed 1 night in Oct 2021
Response from Selina on 7 Nov 2021
Hi Julian, Thanks so much for writing this review, We are very happy that you enjoy your time with us, and we apologize for your frustration to sleep,even if our party lasted before 3 am , still the noise from the bars at ""la calzada"" is around. But thanking u for bringing this issue to our attention this way you are helping us to continually create a better experience for out guests. We hope if you are near the area you can visit us again, we can coordinate a room far away from any noise. Safe travels Julian, Selina team

8/10 Good

Paul

Liked: Staff & service
Central location and a pool but a bit pricey
I liked the pool and location and the air conditioning. The price is expensive for what it is, the room was small, and why they can’t include breakfast seems greedy to me.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ,chep, tiene buenos juegos pisina, me la pase bien con toda la familia
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, close to everything, walking distance
Stayed 1 night in Mar 2021

2/10 Terrible

Traveler

Business traveller
Disliked: Staff & service, property conditions & facilities
If you pay extra for a nice room, they will put you on the street side where the windows are paper thin and you will not sleep all night.
Stayed 1 night in Dec 2020
Response from Selina on 24 Dec 2020
Dear guest, We apologize for any inconvenience that you had with us. -Thank you for your feedback, we sure will take care of it! Please come back so we can make it up to you! Best regards, Selina

6/10 Okay

Oscar, Masaya, NI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was no hand soap in the dispenser, no shower soap. considering that bathrooms are shared this should be very important for guests to be able to clean up well.
Stayed 1 night in Oct 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Noisy Party
It was good, but I did not like the Saturday night party. Even though my room was at the back of the hotel - the walls shook from the bass all the way after 2 A.M.
Stayed 4 nights in Mar 2020
Response from Selina on 9 Sept 2020
Hi Patrick! Thank you so much for your feedback, we appreciate :)! Please come back so we can make it up to you! Best, Selina

10/10 Excellent

Yassah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, A/C, beautiful hostel in a perfect location. Definitely would recommend and stay again
Stayed 5 nights in Feb 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibe of the city!
A fun, social hotel that was filled with interesting travelers and families from all over the world! We stayed at a few of the other hotels in Granada and nothing compares to the fun we had at Selina! Its in the perfect location and at the center of why you are travelling to Granada! We'll be back over and over again!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Edwin, Costa Rica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación si quieres conocer el centro de granada
Stayed 3 nights in Dec 2019

4/10 Poor

Gina, Canada

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at multiple Selina’s throughout out Central America, room was tiny in comparison to the other rooms we stayed in even though booking the same room type and nothing like the picture depicted. Hot water didn’t work and bathroom wasn’t clean floors were always dirty wifi was also painfully slow. Rooms need sound proofing, we were told about the parties and how loud it would be when checking in, not like we could do anything about it at that point, glass rattled and the whole room vibrated till 1-2 am in the morning. Location was great .
Stayed 6 nights in Dec 2019

4/10 Poor

MariaBelen, La Jolla, California

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Unfortunately, this hotel becomes a disco on Fridays and Saturdays. Serious. The walls and bed shake with the vibration of the loudspeakers. Not much sleep until 2:30am.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Yi Tyan

Safety issue - evacuate before fumigation
Pros: Beautiful old building, WIFI was good. Cons: We awoke to a loud noise outside our room then opened the door to see smoke filling the hallway. I quickly closed the door and sealed the gap at the bottom with a towel. We moved to the balcony and called for help but no one heard. Pesticides came out of other windows and began to choke us so we wrapped wet T-shirts around our faces and moved into the corridor. Visibility was low but we found the stairs and made our way to the lower level, also full of pesticide smoke. Our eyes were uncovered and began to sting but we had no option than to press forward through the cloud. The fumigation crew were surprised when we came out and into safety. The Selina staff laughed when we got to the reception and asked 'What the f#*$ is going on.' Pro: Got a free breakfast.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay while exploring Granada. The room was spacious and air conditioned. The shower was disappointing as no hot water or water pressure.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Colonial Hotel in the Heart of Granada.. Perfect Location, I love the decor and artwork of this Hotel!! The service was really excellent. Excellent Tours offers. I definitely recommend this Hotel. If you looking for peace and quiet this is not the place for you. Specially during the weekend. If you are someone who enjoys music , drinks and fun you are in the right place.
Stayed 1 night in Jul 2019

8/10 Good

Habib

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with the stay but there was no iron in my room. I went to thr front deck and they said there is no iron on the premises. Damn!
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny rooms, a lot of noiae, no tv, i couldnt sleep all night long because of a party in this pseudohotel
Stayed 1 night in Aug 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very friendly and helpful staff, central location, colonial architecture. Highly recommenced!
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Cuando llegue a registrarme la habitación no estaba lista para que yo descansar en la habitación, luego de eso no era la habitación que yo había contratado me dieron otra peor, nada que ver con lo que yo contrate, no había tele, no hay limpieza ni cambio de ropa de cama diaria entre otras cosas
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Liked the location. The room was nice, and clean. The Saturday night party hosted at the lobby/bar, goes on till 3:00 am, and the music is very loud. Was made aware of it, at check-in.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly run and badly maintained
The staff were rude, the kitchen was dirty and unequipped, there was dog poo outside our room, they played music so loud you couldn’t sleep until four in the morning on Friday and Saturday, the yoga room and pool were both closed and the shower was broken.
Stayed 4 nights in May 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cool hostel!
Selina is such a cool hostel! The decor is lovely and the rooms are great. The pool area is very nice and they have free iced drinking water on the bar ready to go. We got upgraded for free to a room with private bathroom which was very appreciated! The staff were all very smiley and helpful, and the kitchen was well equipped. Also, cannot think of a better location for a hostel in Granada! It’s right on the square near all the bars and restaurants, just a great stay!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a Central American Ace Hotel
This place is great! Clean, great ambiance, perfect location. Very hipster-y, with a party vibe (so not particularly quiet).
Stayed 2 nights in Apr 2019