We booked this place due to the high ratings it had. It looked perfect and was advertised as 5 minutes from the beach. The location is over a steep hill, so it was 5 minutes in a car, as you also need to cross a busy street. Our group had 5 kids (10, 7, 5, 4, and 1), so that would have been very difficult to go to the beach walking with all of them. The person who runs the place was very responsive and accommodating as well as the person who cleans the house daily. These are all the issues we encountered:
1) Toilet clogged. It was resolved quickly but the other bathroom has a weird smell so I am not sure if there is a plumbing issue
2) They have moths that made holes in two pieces of clothing. My bed (I had one on one of the lofts), was full of little balls of something. I asked because it seem like sawdust and the person in charge of the house confirmed they had moths and that it was probably that.
3) The lofts are Ok but very steep for little kids to go up and down. One of the staircases does not have a handle, so my niece (who is 4) fell down from it.
We spent one night and then decided to book another place. We did not talk to the person in charge about leaving because at that point we wanted to rescue the rest of the days we had and we had enough by that point. The service is great, and the house has a lot of great qualities, being quiet and well decorated. They have ACs in all the bedrooms and they are all new. The surroundings are peaceful and the kitchen is well stocked. I just feel it needs some work, but I would not recommend it for families with little kids.