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"Horrible communication. Took hours to get the check in info because the system was down to register and did not receive until after an hour spent looking for the place. Arrived to an uncleaned apartment with all of the beds used, food/pans on the stove and garbage in the front entry way that stunk. Asked for a refund and was told I had to go through hotels.com which meant another hour in the phone. Still have not been refunded my tourist taxes despite repeatably asking. Had to drive another hour...

"Bathroom leaking, elevators non-operable after certain hours, bedding felt unclean, exposed wiring, balcony furniture packed away and space not able to be used"

"Enjoyed our stay. The only drawback was opening bedroom blinds to see complex garbage cans right outside the bedroom window. Couldn’t really open window for the same reason. Water heater upgrade recommended. Hot water runs out pretty fast with one person's shower. You have to wait awhile for water to warm for the next person to shower. Host was very nice and super sweet. Unit was very clean and smelled good. "