It's a decent stay, the only problem was that the staff didn't believe me at first when I told them I didn't have a room key, so I was stuck waiting in my room for about an hour going back and forth to get their attention and finally calling a manager from Expedia who got my key. Also there was no body soap in the dispenser in the shower.
Collin
2024 年 5 月入住 1 晚
4/10 很差
MYEONGWON
2024年05月1日
满意:员工和服务
不满意:清洁度
보안 신경 잘 써준다. 좋아. 커피포트는 12시간 후에 올거야. 슬퍼하지마. 수영장 이용하기 좋아. 전체적으로 좋아!
MYEONGWON
2024 年 4 月入住 1 晚
6/10 一般
Abigail
与家人出行
2024年04月12日
they don't change the bed linen.
Abigail
2024 年 3 月入住 3 晚
10/10 超赞
Dennis
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the airport and coffee shops. Host went out of her way accommodating me even if I messed up with my dates.
Dennis
2024 年 4 月入住 1 晚
4/10 很差
Pete
2024年03月28日
Pete
2024 年 3 月入住 1 晚
4/10 很差
Amy
2024年03月9日
Amy
2024 年 3 月入住 3 晚
8/10 还可以
Rick
商务旅客
2024年02月27日
满意:员工和服务,清洁度
The pool was nice staff at desk great kitchen staff needs a lot of improvement
Rick
2024 年 2 月入住 1 晚
10/10 超赞
Benjamin
与家人出行, 与配偶出行
2024年02月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our second stay in One Palm Tree Villas.
Benjamin
2024 年 1 月入住 13 晚
10/10 超赞
Rona
与家人及幼儿出行
2024年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and cozy. We loved the area. I planned to stay there again
Rona
2023 年 12 月入住 2 晚
4/10 很差
Anthony,Coombabah
团体旅客
2023年12月18日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Check in here is always confusing. On the booking it says to go to a particular Cluster. However it is always the wrong one. This is frustrating and has happened several times this year. However once being let into the apartment this time it was another let down. The plates and glasses were still dirty from previous guests, there were insects and their droppings in the cupboards, some of the cutlery was still dirty from previous guests, the sliding door didnt shut properly and always slightly open which made the noise of the road even loader even tho i had requested a quiet room. I look forward to hearing from the owener/manager