Campeche Mansión Carvajal Hotels

"There was a bug on hotels.com website...I ended up booking 1 night for 2 rooms same date (overlap) never hotels.com sent me a warning...like you are booking 2 rooms dame nights in different cities... the hotel did NOT understand the mistake..never contacted me...flagged ma as a NO SHOW...ended up having to book for an extra night...and guss what? our rooms were FILLED with MILDEW (hongo) smelled bad...I have pictures...ended up being very expensive and we thought we had a cold ..it is the mildew effect...sneezing, coughing and needing to blow our noses...well... the management went away with no option to contact them and hided behind their policies...my GOD you need to be HUMAN and understand the mistake ans modify the booking... this was stressful and we are very unhappy with the room ...reception clerk and other than managemnt that hide are good people...it is not their fault so we gave them tip but I will NEVER come back here again there are so many other hotels near by...so please be aware your health is more important thant the price... I will modify the review IF they accept to refune me the first night"

"Friendly welcome and quick check in. Room very big, no safe but fridge. No english channels on TV. Breakfast was very good, lots of choice and served 6.30-11. Staff didn't speak english but were helpful and always friendly. They seemed to talke pride in the hotel and kept it very clean. Free water and coffee all day was a nice touch. "

"This hotel is located in the beautiful colonial city of Campeche. The hotel has a lovely little pool that is 4 feet deep all around and refreshing in the warmth of this region. The room we chose was large and beautifully decorated. My only reason for a 4 rating was a firm, solid bed, which seems to be the norm in Mexico. "

"Very clean and located in a great area. "

"Location was great. Room was comfortable and quiet."

"Clean, great air conditioning. Great plumbing. Good location. However, rooms were noisy. "

"yes"

"Room was clean and staff very courteous! Close to bus station AD0!"

"Superb location. A short walk to restaurants, cafes, shops the central park/cathedral, and the malecon. The bedroom was spacious, and the bed and pillows comfortable. The bathroom was a bit small, and it and the shower might be a tight fit for a larger person. Very large and plush towels. The wifi in the room was strong. No elevator, and the central stairs are a bit narrow for moving luggage up and down. This hotel has a lovely rooftop patio, part of it open, and part covered. A small unheated pool about the size of a large hot tub, and lots of seating areas. My only complaint about this hotel was internal ambient noise from the central stairway and adjacent rooms. If other guests chose not to be quiet while using the stairs, the patio area, or while in their rooms, this was readily apparent. However, generally after 10 pm the hotel was very quiet, with negligible noise overnight. In spite of this one issue, I would stay in this hotel again in future. "