Marianske Lazne Marienbad Museum Hotels

"I was COMPLETELY & UTTERLY disappointed with our stay. I am TRULY bewildered with the fact this is SUPPOSED to be a 5-star hotel! I have wanted to stay here since I saw the hotel on the movie Last Holiday….do yourself a favor, DO NOT spend the time, expense, nor travel to waste it all!!! I’m sure at one time, during its “heyday” it was a lovely place to stay, however, we found the public spaces were worn, sad, barren, smelly and dirty (looked as though no one had vacuumed nor dusted for months!) The carpets are in desperate need of replacement, it needs to be painted, as well as simple repairs throughout. Though, I must add, our room itself was very clean (small miracle). Attention: Hotel Pupp employee who is responsible for comment evaluation: Do NOT leave me a canned response as you have with every other person who has left comments. For YEARS, you have known and are completely aware of the degradation of this establishment, yet nothing is done about it!! These comments are STRICTLY to let others know about the sad situation which will befall them if they still decide to visit. I truly wish I would have read the reviews BEFORE I stayed. Lesson learned😞"

"Nice spa-hotel in Marianske Lazne. Room was well equipped, staff was friendly and services (spa, wellness, restaurant/cafe) were of good quality. "

"Our family reunion at Swissôtel Mariánské Lázně exceeded expectations. The hotel is only a few months old, and it shows in every detail, modern design, immaculate spaces, and a sense that everything is operating at its best. The staff were consistently outstanding, warm, attentive, and genuinely engaged, which made a large group stay feel effortless. The food and wine were truly exceptional, easily the highlight of the experience, with quality and presentation well above typical hotel standards. The pool and spa area are equally impressive, spacious, clean, and thoughtfully designed for both relaxation and longer stays. Overall, a standout experience. For a new hotel, the level of execution is unusually high."

"Amazing!"

"All was absolutely wonderful. Thank you . It was one of the most beautiful time …"

"Being here was an absolutely beautiful experience. The rooms were huge, spotlessly clean and featured astounding views over the golf fields. The design was simply impeccable, the rooms are stylish and with lots of high tech features. Breakfast could be much better, but I wouldn’t even take points off for that provided that everything else is fantastic. This is a brand new hotel and we wish it long years of prosperity!"

"30 minutes waiting to check in. Electricity went off twice during our check in so had to reset computer each time. So I think nearly 1 hour all told. Embarrassing. Rooms are very tired. Hole in blind in bathroom which I covered during my stay. Food was warm not hot. All staff were vey good and friendly. Golf course is outstanding."

"Nice hotel with excellent amenities, unfortunately staff not very friendly "

"I wouldn’t call it 4 star hotel. Max 3sta otherwise it’s ok. "