A short walk from Jemaa el-Fnaa, Riad KAYA & SPA provides free continental breakfast, a rooftop terrace and shopping on-site. Treat yourself to spa services, such as a body scrub, a massage or a body wrap. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and car hire on-site.
Medina, a neighbourhood in Marrakech, is home to Riad KAYA & SPA. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden. Travelling with kids? Consider Le Jardin Secret and The Secret Garden Medina Marrakech. Visit our Marrakech travel guide
Free continental breakfast, a rooftop terrace and shopping on-site are just a few of the amenities provided at Riad KAYA & SPA. Treat yourself to spa services, such as a body scrub, a massage or a body wrap. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and car hire on-site.
You'll also enjoy perks such as:
An outdoor pool
A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and a 24-hour front desk
A front desk safe, luggage storage and outdoor furniture
Concierge services, tour/ticket information and coffee/tea in reception
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Wardrobes/cupboards, childcare services and electric kettles
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Bus station shuttle (surcharge)
Casino shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Food and drink
Free continental breakfast available daily 8:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Private picnics
Snack bar/deli
Things to do
Cooking classes
Outdoor pool
Shopping
Family friendly
In-room babysitting
Outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Gift shop/newsstand
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Outdoors
Outdoor furniture
Rooftop terrace
Spa
Body scrubs
Body wraps
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Tile flooring in room
Upper floors accessible by stairs only
More
Communal living room
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Minibar
More
Air conditioning (climate-controlled)
Electrical adapters
Heating (climate-controlled)
Individual decor
Individual furnishings
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.24 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 18 per vehicle (one-way, maximum occupancy 7)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Riad KAYA & SPA have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Riad KAYA & SPA?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Riad KAYA & SPA on 12 Mar 2026 start from HK$900, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Riad KAYA & SPA pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riad KAYA & SPA?
This property doesn't offer parking.
What time is check-in at Riad KAYA & SPA?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Riad KAYA & SPA?
Checkout is at 11:30 AM.
Does Riad KAYA & SPA provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 18 per vehicle applies.
Where is Riad KAYA & SPA located?
Located in Medina, this family-friendly Marrakech riad is within a 10-minute walk of Mellah Market and Jemaa el-Fnaa. Majorelle Garden is 2.1 mi (3.4 km) away.
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Reviews
Riad KAYA & SPA Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room and hotel was very clean and comfortable, all the fixtures and fittings are new an top quality and the staff are incredibly helpful, knowledgeable and friendly
JAMES
Stayed 3 nights in Dec 2025
10/10 Excellent
Donte
16 Dec 2025
Best decision I made was staying here on my first trip to Morocco!!! Amazing staff extremely attentive and went above and beyond in every way!! I’ll be back! 💯
Such an amazing Riad with an incredible staff! Thank you so much for the hospitality and attention to care. This Riad is located at the center for Medina and is so perfectly located to everything you need. The souks, the sites seeing places, all the amazing restaurants. It’s truly a hidden gem.
The rooms are so comfortable and clean. The cleaning service is so quick and efficient. Every time we left in the morning and came back in the afternoon it was complete.
Great quick breakfast in the mornings on the terrace or ground floor - either are very cozy and the food is delicious.
What made this experience even better was the amazing staff. Thank you especially to Ghizlane and Youness. Both made us feel so welcomed and well taken care of. Amazing staff, amazing people, amazing service. I would recommend this place to everyone and will be recommending to my family and friends for sure.
Checking out and assistance with the taxi is also smooth and efficient.
Thank you Kaya Riad and Spa!!
When we first got there, our first thought was this is a beautiful room. It's a clean facility, the room was really nice (although the shower was tiny), and the location was great. The breakfast was good. The service was great....except after we checked out. After we checked out, we started receiving messages of pictures of items they were accusing of us breaking. They told us we had to pay for it and I refused so they said they can call the police and we can handle it with them so I told them go ahead because I know for sure we are NOT guilty of breaking anything. They said we broke a ceiling lamp that we cannot even reach. One was above the bed and one above the bedside table. They even said we took the broken lamp and placed it on the counter. That is definitely NOT true since we had all our small belongings on that table the entire time so there was definitely no room for a lamp. To us, it seemed that someone probably went to clean the room after we left and broke it and decided to put the blame on me and my family.
This totally ruined the end of our trip since we spent hours in their lobby waiting for the police that never came. I doubt they even called them. The woman host was VERY rude to us after this incident and she just kept forcing the issue that WE are the ones that broke it.
The male host, Youness came in the evening and he definitely backed us up. He believed us and did not place any blame on us. I would give him a 10 star for his service and character.
Kathleen
Stayed 2 nights in Sep 2025
10/10 Excellent
sabeen
8 Feb 2026
The Riad was exquisite. As soon as we entered the Riad, we were treated like royalty. The place was extremely clean, the room was beautifully decorated, luxurious linens and was very comfortable. The staff were very welcoming and respectful! They greeted us with tea, assisted us with luggage, helped us with booking the Spa and arranged the transfer to the airport. Breakfast was scrumptious and had lots of variety. Overall we had an amazing experience. Highly recommend it!
Our stay at Kaya was fantastic. Anas was very kind upon our arrival and provided complementary Moroccan tea which was delicious. He also took the time to answer all our questions, gave a preview of must see sites in Marrakech. Overall a great experience.
La gentillesse et la bienveillance du personnel étaient exemplaire. La nourriture excellente. Sur demande, on peut se faire cuisiner un excellent repas le soir.
Alles top! Super schönes Riad Hotel. Sehr zentral gelegen, tolles Personal, alles sehr sauber und super schön gemacht. Wie in 1001 Nacht!
Karl
Stayed 3 nights in Dec 2025
8/10 Good
françois
10 Dec 2025
Liked: Cleanliness, staff & service, amenities
Notre séjour à Marrakech et au Riad Kaya était excellent.
Très bon accueil, petit déjeuner, qualité de la chambre.
Très bonne saison pour un séjour dans le cœur de la ville.
Ha sido la estancia más increíble que tuvimos en todo Marruecos, y visitamos 3 ciudades distintas pero ningún Riad como este! Chouaib fue absolutamente increíble, sus atenciones, sus consejos, su acompañamiento durante el viaje! Marrakech no hubiera sido igual sin él! El Riad es incluso mejor que en las fotos y los desayunos son deliciosos!! Si lo visitan no duden en buscar a Chouaib, el los apoyará en todo!! Espero volver pronto!!
Note maximum pour ce
magnifique Riad entièrement rénové.. des chambres confortables et magnifiques
Un très bon petit déjeuner...
Personnel tres sympa...toujours aux petits soins.
Localisation parfaite pour visiter Marrakech..
Je recommande vivement !
Merci a toute l'équipe du Riad pour votre accueil !