Hyatt Hotels Mars hotels

"Valet staff was professional. Check in was smooth. I don’t recommend a room near the elevator as it’s open to the lobby and gathering area and can be noisy at times. Walkable to restaurants"

"Check-in was a breeze and staff was super friendly. Bed was comfortable and pillows didn't suck (which I find a lot of hotels and the worst pillows - they flatten out into nothing when you sleep). Shower was just okay, they were out of conditioner and the shelf wad broken, so it wouldn't hold my toiletries. In the grand scheme of things, it was all still okay for my business stay. Great location, easy walk to multiple restaurants. "

"The staff was friendly and helpful. It was very warm outside and they gave me water right away. When the coffee pot was empty the waitress in the restaurant happily filled my cup. I love the location of this hotel. It's walkable and close to many things. The only issue I had was that my heater was so noisy that it kept me up. "

"I checked in late and exhausted. The staff member that checked me in was super friendly and kind. He asked my preference for floor and near or away from the elevator. The location of this hotel is very convenient for visiting my children at Pitt and CMU. "

"The trash bins were not emptied the entire weekend."

"Staff was great. Room was great. Very clean. "

"The breakfast menu was very basic, but the food had excellent flavor and the staff was very friendly and quick to clean up."

"Everything was great, just surprised there was not a coffee maker in the room. Not a problem, they have a 24 hour Starbucks, just a surprise."

"In the room, the air conditioner was loud and vibrated when it kicked on every time. In the parking lot, half the lights were out, which is a safety issue. And, the lights under the canopy at the entrance were all out. Regarding the staff, we were assured of a phone call from the manager after providing evidence of the issues. Nobody contacted us, which is an indication that they don’t really care. "