Masainas hotels from HK$633

"Excellent quality room, very clean. The staff were very friendly and helped us with a lot, including with great suggestions for things to do. "

"We had a mixed experience overall. When we arrived, we were offered a “welcome drink,” but it was not complimentary, we had to pay for it. This felt a bit misleading and could be communicated more clearly. The room cleanliness could also be improved. There was noticeable hair on the bathroom floor, and the room had a damp, musty smell, which made it less comfortable. Some basic amenities were missing. There was no milk provided with the coffee, and it took three requests before it was delivered. At the beach, coffee was also served without milk, which seems like a simple detail that should be addressed. Housekeeping was inconsistent throughout our stay. On different days, essential items were missing, such as toilet paper or water, and toiletries like soap, cotton buds, and cotton pads were not replenished. After one service, the rubbish bin was also left full. These are small things individually, but together they affect the overall experience. The hotel’s own linen policy was also not followed. The information card states that linen is changed daily unless requested otherwise, but in our case it was not changed after several days and only done after we raised it at reception. That said, there were also some very positive aspects. Breakfast was really enjoyable, and one staff member who was present every day provided excellent and attentive service. Dinner was also a highlight, the tuna steak was outstanding. The swimming pool and pool bar area felt very luxurious and"

"Perfect location. Frederica and Rodney were wonderful."

"Excellent & very clean hotel. Beautiful staff, in fact extremely amazing. They make you feel like family 100%. The breakfast was absolutely fantastic, especially the cakes & pastries, fresh and gorgeous. Famiglia per sempre. Love to Carbonia, love to Sardinia & love to Italy. Grazie mille."

"Bien situé, bon service, mauvaise climatisation"

"Great room, very affordable"

"This hotel is not bad. However, it is on top of a supermarket , close to the town by-pass and overlooking a petrol station, so not a great vibe. It is a convenient base to explore the area. You can walk in to Pula which has a good selection of restaurants etc. The hotel breakfast was nice. The evening pizzeria also. The room was ok, but nowhere in the bathroom to hang towels. We didn't use the paddling pool as it closes early evening for the pizzeria to open. Limited free parking. Friendly and mostly helpful staff. "

"Excellent facilities, staff and service. Only thing I could say should be improved is the quality of the sweet pastries at breakfast as it was the only element not being at 4* level. Amazing stay overall! Would highly recommend."

"Excellent facilities. The beach is great very shallow and clean. And the hotel in general the pool and tennis courts are great."