马瑟拉 JET

The hotel is pretty. A big problem during my stay was that the hotel advertised as keeping the outdoor pool open till 28 September, but they closed the pool on 21 September (which was disappointing as it was 30 degree sunshine everyday) and one of the staff members was quite rude in her approach. They admitted the hotel advertised incorrectly but offered me no compensation or rectification. It meant no guests staying this week could sit around the pool because they decided to change their terms and close the pool and the pool area. It left a sour taste and the approach of one hotel member was unprofessional and confrontational.