Relais il Chiostro, near Sorrento Beach and Piazza Tasso, offers a serene retreat with continental breakfast and stunning views from the rooftop terrace. Unwind in the garden or explore nearby Crapolla Cove while taking advantage of amenities like in-room WiFi, hair salon services, luggage storage, tour assistance and wedding services.
Located in Massa Lubrense, Relais il Chiostro is near theme parks. Piazza Tasso and Piazzetta di Capri are notable landmarks, and the area's natural beauty can be seen at Crapolla Cove and Sorrento Beach. Corso Italia and Ieranto Bay are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as fishing. Visit our Massa Lubrense travel guide
Located close to Piazza Tasso and Crapolla Cove, Relais il Chiostro provides a rooftop terrace, a garden and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
Free self-parking
Cooked-to-order breakfast (surcharge), luggage storage and smoke-free property
Wedding services and tour/ticket information
Room features
All rooms are individually decorated, and feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
LED light bulbs and eco-friendly cleaning products
Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: EUR 50 for adults and EUR 50 for children
Snack bar/deli
Things to do
Library
Family friendly
Cot (surcharge)
Snack bar/deli
Conveniences
Hair salon
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Tour and ticket assistance
Wedding services
Outdoors
Garden
Rooftop terrace
Accessibility
No lift
More
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Hypo-allergenic bedding
Bathroom
Dressing gowns
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
49-inch flat-screen TV with cable channels
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Heating
Individual decor
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:30 PM; check-in end time: 8:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 3:30 PM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 10.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
A tax is imposed by the city: From 1 April to 31 October, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately EUR 50 for adults and from EUR 50 for children
A late check-out fee will be charged
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063044B74XZRD2TT
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Relais il Chiostro Massa Lubrense
Relais il Chiostro Bed & breakfast
Relais il Chiostro Bed & breakfast Massa Lubrense
Frequently asked questions
Is Relais il Chiostro pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Relais il Chiostro?
Self-parking is free at this property.
What time is check-in at Relais il Chiostro?
Check-in start time: 3:30 PM; check-in end time: 8:30 PM. After-hours check-in is not available.
What time is check-out at Relais il Chiostro?
Checkout is at 10:00 AM. Late checkout is available for a fee.
Where is Relais il Chiostro located?
Situated in Massa Lubrense, this bed & breakfast is within 3 mi (5 km) of Sorrento Beach, Piazza Tasso and Corso Italia. Crapolla Cove and Ieranto Bay are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Relais il Chiostro Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
10
Location
8.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 14 out of 24 reviews
10 - Excellent
14
Rating 8 - Good. 4 out of 24 reviews
8 - Good
4
Rating 6 - Okay. 3 out of 24 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 24 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 24 reviews
2 - Terrible
2
Reviews
6/10 Okay
Cynthia
25 Jul 2024
Liked: Cleanliness
Not very good location.
Cynthia
Stayed 2 nights in Jul 2024
8/10 Good
Michael
28 Sept 2024
Liked: Cleanliness, staff & service
Il Chiostro, a former monastery is a 75 euro taxi ride outside Sorrento, at least that is what we were charged. Maria is very helpful and friendly but be aware, there is no bus service to the Relais and it is a 600 metre steep uphill walk from the main road. Impossible if you have luggage. The only practical way to get to Sorrento is by bus walking down and up the hill unless you rent a car or scooter. There are no restaurants in the vicinity although Maria can arrange a free ride to and from a restaurant in Annunziata, a village relatively close by. The rooms are small, the bathroom is good for one person at a time. It is peaceful and quiet, breakfast is adequate but think carefully if this is the right place for you. In the end we were ok but I can’t say this is what we expected.
This was one of the highlights of our 10 day tour of Italy. Antonio, the manager, was exceptionally friendly and engaging. The converted monastery was beautifully renovated and very comfortable. This is a perfect base to visit Sorrento and/or ferry to the Amalfi coast or Capri.
We paid more to get a “better “ room and it wasn’t like that. The bathroom was not completely clean (hairs on the floor and shower).
Very disappointing
The place is very unique , Sabrina is very helpfull and sweet, the amenity need a little improvement , but overall the place is realy good! One thing , on friday you can not park near by
A really beautiful place with an amazing view from the terrasse to the sea!
A very interesting experience, the hotel is situated in an ancient cloister. As soon as you enter into the building, you feel like in a completely different world. There's a garden inside the cloister and our room was giving a view on a typical lemon garden outside. The whole hotel is very clean, well maintained, decorated with lots of taste!
The girl on the reception was really nice and gave us a lot of advices. She spoke very good English and French, and the owners of the hotel speak English as well, so it was very simple to communicate.
The only but: a church is still working, so you'll be probably woken up at 5 o'clock in the morning with the church bells, and again at 8 o'clock or something like this. The isolation from the corridors was not very well, so we've heard a group of guests shouting in the night.
But everything else was great! I'd stay here again if I visit the Sorrento area once more!
This out-of-the-way hotel was a disappointment. The pictures don’t represent the general decrepit and shabby nature of the place. At the dead-end of a small village road, it was very tough to find (small sign just next to the front door) and inside a pretty run-down cloister/monastery. While the concept of staying in a unique place is appealing, the overall experience wasn’t great because the execution is off.
The highlight was the friendly staff, cleanliness of the room and check-in area (despite some funky bathroom doors), and room AC in a very hot time of year. The lowlight was the bad Wi-Fi, small/cramped bathroom where we had day without functioning water, and the general condition of the property. Be prepared to lug all suitcases up an entry ramp and then two flights of stairs. Also, Friday is market day and we needed to park our car 450meters away the night before (otherwise car is towed) which wasn’t ideal on the day of our checkout.
I don’t want to give a bad review but feel like I need to be honest so that others go in open to what this property is and isn’t.
Hotel literalmente dentro de um convento. Muito silêncio e tranquilidade. Contudo, é muito isolado e sem transporte próprio fica bem complicado se deslocar. O quarto é grande e funcional, atendeu às necessidades, mas apareceram formigas. A recepção, mesmo em horário reduzido de atendimento, foi muito solícita.
Péssima experiência! Total falta de respeito com o hóspede.
O check-in estava marcado para as 15h, mas o responsável simplesmente não estava no local. Depois de inúmeras ligações e muita insistência, ele apareceu apenas às 16h, demonstrando um completo descaso com o mínimo de compromisso e pontualidade. Pior ainda foi a postura do anfitrião: nada de humildade ou pedido de desculpas. Pelo contrário, foi grosseiro e desrespeitoso, como se o erro tivesse sido nosso.
A estrutura do hotel é deplorável, tanto nas áreas comuns quanto no quarto. Tudo muito mal cuidado, desconfortável e nada condizente com o que foi anunciado. Claramente, o lugar não está preparado para receber hóspedes com o mínimo de dignidade.
E como se já não bastasse o transtorno no check-in, no dia seguinte, às 9h50 da manhã (sendo que o check-out era às 10h), fomos surpreendidos por batidas insistentes na porta com alguém gritando "check-out!", como se estivéssemos ultrapassando o horário. Mais uma amostra da total falta de preparo e respeito com quem está pagando por um serviço que não foi entregue minimamente.
Sinceramente, esperava muito mais de uma plataforma séria como o Hotéis.com. É inaceitável que um hotel com esse nível de atendimento e estrutura ainda esteja listado no site. Essa foi, de longe, uma das piores experiências que já tive em hospedagem, e considero mais do que justo um reembolso diante de tanto descaso.
Super cooles B&B, vor allem die Dachterasse mit diesem einmaligen Ausblick ist toll. Ebenso die Gastgeber! Das Frühstück ist super nett, es gibt ausreichend Cappucino und Espressis :-) Empfehlen können wir auch das Restaurant gleich neben an bei Claudio.
Maren
Stayed 3 nights in Jul 2019
8/10 Good
Florian
22 Jul 2019
Liked: Staff & service
Klosterhotel mit schöner Dachterrasse
Sehr nette Gegend und Unterkunft mitten in einem aktiven Kloster.