馬薩諸塞民宿

「房間乾淨、服務佳」

「Very noisy clientel. Had to change rooms once because the family next to us were screaming. Then in the new room they had kids above us that were jumping off the beds and running until after midnight. Made sleeping nearly impossible. This isn't a reflection of the hotel, but instead it was a reflection of the inconsiderate people staying there. We left a day early instead of dealing with the people」

「Clean, comfortable, close to the airport」

「So far so good 」

「Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.」

「I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and...