Massachusetts Family Hotel

"The kids had a great time, the pool and staff were incredibly kind to all of us. We will be back"

"It wasn’t bad, just mediocre as far as amenities. The rooms have a fridge, small coffee maker, but I don’t use the coffee maker. You have to go through 2 lobbies, 2 elevators to get to your room. Again, just mediocre. "

"Big stain on rug in room 1932"

"Excellent location, friendly staff, nice clean room"

"It was awesome staying above North Station, and so convenient while attending games at TD Garden. Cute, cool, clean small rooms with friendly staff and great food."

"Subway was right in front of hotel that was a plus. Also tons of restaurants and places to visit around the hitel within walking distance "

"Very great hotel, the service , the location , the people , the rooms . "

"Parking was easy and the hotel was spotless. The location is great and very convenient to pretty much anything you would want to do in Boston. The only negative I had was that after a long day of walking all over Boston, I was excited to take a bath but that wasn't possible. There was no plug in the tub and the handle was broken, so the water never got hot."

"It was a great place for a night! Although i couldn’t help but notice taped up padding in the wall and stains on the curtains. Also the bottles in the shower and sink were next to empty! I much more enjoyed my stay at the other citizenM. But the bed was clean and comfortable so I did have a good night sleep regardless!"