Matala Family Hotel

"Lovey people, from the reception desk to the cleaning staff, everyone is so friendly and polite, great pool area and bar, plenty of sun beds. nice breakfast. "

"Mikanos was an extremely friendly and engaging host. The breakfast was outstanding. The location is perfect i.e. about 2 minutes from the small town, not too quiet not too busy....goldilocks. One of a couple of places in the world we've been to that we'd return to"

"Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management."