「Everyone on staff was extremely nice helpful and gracious! from parking personnel to front desk even the outside bartender was so nice and seemed thankful to have us there. A plus all the way!!!」
"according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability..."
