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"It is good hotel overall"

"All staff was very helpful."

"The room was clean and a good size. The staff was helpful and check-in was smooth. They have an area to lock up your bags if you need to with plenty of space. It was a short walk to Shinjuku station, so it was really convenient to get around the area. Would definitely stay here again. "

"nice room and buffet at restaurant "

"Breakfast option not good - overpriced, medium quality (in a Sizzler?). Lounge drinks ver overpriced. Great otherwise. Interesting room layout, views great from upper floors but windows on the small side. Excellent staff and service. "

"5stars"

"Great stay. Very nice staff."

"Excellent "

"Feel like you are in a giant "factory" only geared towards hosting people to sleep for 1 night. Impersonal check-in on machines. Elevators are constantly too full. Rooms are small and oddly designed (beds on an uneven platform, a danger for anyone with slight mobility problems). Gym was extremely small (too small for an hotel of that size). Restaurant has a buffer which was a bit pricey and not so good in terms of quality but saved us from trying to find something fairly late at night. it was the most economical hotel so I guess you can ask for much more. However, there are better options for a little bit more money."