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Shirahone Onsen Tsuruya Ryokan
3.0 star property

Comfortable ryokan with free breakfast and 24-hour front desk

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Shirahone Onsen Tsuruya Ryokan

Photo gallery for Shirahone Onsen Tsuruya Ryokan

Hot springs
Exterior
In-room safe, desk
In-room safe, desk
Reception

Overview of Shirahone Onsen Tsuruya Ryokan

Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515
  • Popular Location煤香庵4 min walk
  • Popular LocationNorikura Plateau8 min drive
  • Popular LocationHirayu Onsen12 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)63 min drive
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Room options

View all photos for Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

In-room safe, desk

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Mobile key entry
Desk
Daily housekeeping
  • 157 sq ft
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room, Private Bathroom, New Building, River View

In-room safe, desk

Japanese Style Room, Private Bathroom, New Building, River View

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Deep-soaking bath
Hairdryer
Bidet
Mobile key entry
  • 195 sq ft
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Traditional Twin Room, Non Smoking, River View

In-room safe, desk

Traditional Twin Room, Non Smoking, River View

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Mobile key entry
Desk
Daily housekeeping
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Single Beds

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About the area

Matsumoto

Shirahone Onsen Tsuruya Ryokan is located in Matsumoto. Kappa Bridge and Myojin Bridge are notable landmarks, and the area's natural beauty can be seen at Mount Yake and Mount Norikura. Alpes Street Hotsprings and Hirayu Waterfall are two other places to visit that come recommended.
Visit our Matsumoto travel guideOpens in a new window

What's nearby

  • Norikura Plateau - 8 min drive
  • Hirayu Onsen - 12 min drive
  • Hirayu Waterfall - 16 min drive
  • Shinhotaka Ropeway - 31 min drive
  • Mount Norikura - 38 min drive

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • 三本滝レストハウス - 21 min drive
  • レストランやまぼうし - 17 min drive
  • レストラン乗鞍 - 16 min drive
  • グレンパークさわんど - 5 min drive
  • 平湯民俗館 - 15 min drive

About this property

Shirahone Onsen Tsuruya Ryokan

Ryokan near Hirayu Waterfall
Shirahone Onsen Tsuruya Ryokan is located close to Alpes Street Hotsprings and Mount Norikura, and provides free breakfast (local cuisine) and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Hot springs on-site, a vending machine and a 24-hour front desk
Room features
All guest rooms at Shirahone Onsen Tsuruya Ryokan include comforts, such as air conditioning, in addition to
More amenities include:
  • Bidets, free toiletries and hairdryers
  • Fridges, daily housekeeping and desks

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–8:30 AM

Things to do

  • Hot springs

Family friendly

  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Desk
  • Mobile key entry
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shirahone Onsen Tsuruya
Shirahone Onsen Tsuruya Ryokan Ryokan
Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Ryokan Ryokan Matsumoto

Frequently asked questions

Is Shirahone Onsen Tsuruya Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shirahone Onsen Tsuruya Ryokan?

Self-parking is free at this property.

What time is check-in at Shirahone Onsen Tsuruya Ryokan?

Check-in start time: 3 PM; check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Shirahone Onsen Tsuruya Ryokan?

Checkout is at 10 AM.

Where is Shirahone Onsen Tsuruya Ryokan located?

Situated in Matsumoto, this ryokan is within 12 mi (20 km) of Mount Yake, Kappa Bridge and Mount Norikura. Alpes Street Hotsprings and Hirayu Waterfall are also within 12 mi (20 km).

Shirahone Onsen Tsuruya Ryokan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Joseph, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Excellent Meals
A typical onsen ryokan with cozy and clean guest rooms. The onsen facilities might not be at those top notch level and a bit worn, but the quality of foods offered was absolutely excellent and fantastic

10/10 Excellent

m, japan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
野天風呂も清潔で、趣きが良かった
Stayed 1 night in Aug 2020

10/10 Excellent

yuka

Travelled with family
Liked: Property conditions & facilities, room comfort
つるや旅館最高
ご飯が美味しかった。温泉も良かった♨️です。ありがとうございます😊
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
たてものは古いが、温泉、スタッフ、清潔感があって良かった。スタッフが、優しく丁寧でした。
Stayed 1 night in Aug 2020

10/10 Excellent

King Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

KATSUHIKO

Liked: Staff & service, property conditions & facilities, room comfort
ゆっくりできました
従業員さんたちが親切で最高でした。
Stayed 1 night in Aug 2019

4/10 Poor

masao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

TOSHIYUKI

Liked: Staff & service, property conditions & facilities, room comfort
憧れの白骨温泉で大満足の家族旅
川辺にある素敵なホテルです お湯が最高でした 1歳と5歳の子供連れでしたが 子供達も大人も まったり しっぽり ゆっくりできました 夕食 朝食ともにとても美味しく大満足 施設は少々改善の余地もあるかもしれませんが あの山奥の細い道を抜けたところの秘湯なので 十分贅沢かと思います お部屋も綺麗で 女性用アメニティも お部屋にも浴場にも揃っていて嬉しかったです 駐車場までお迎え お見送りをしていただいたり 細やかな気配り、心遣い、おもてなしをしていただきました 素敵な夏の思い出ができました
Stayed 1 night in Aug 2019

8/10 Good

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
秘湯と素朴なお宿
豪華ではないが、清潔でお湯がとて良かった
Stayed 1 night in Aug 2019