套房, 1 張特大雙人床及 1 張梳化床, 非吸煙房 | 1 間睡房、高級寢具、房內夾萬、書桌

南亞特蘭大麥克唐納凱富全套房酒店的評價

2.5 out of 5
南亞特蘭大麥克唐納凱富全套房酒店
64 Highway 81 W. at Exit 218, McDonough, GA

評價

8.6

優異

10 分評分,優異;865 則評價中有 504 則" "
8 分評分,不錯;865 則評價中有 203 則" "
6 分評分,一般;865 則評價中有 74 則" "
4 分評分,欠佳;865 則評價中有 36 則" "
2 分評分,很差;865 則評價中有 48 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

Anthony

家人同遊
不滿:職員與服務
The unique thing was the party and loud music from the other room. The service desk called and stated they were overbooked and I had to down grade my room to a king size.
於 2024 年 5 月住了 1 晚
Guest Relations Management 於 2024年5月24日的回應
Hi Anthony! We are incredibly sorry to learn about the issues that brought your stay down to a 2-star rating. Your feedback is important to us, and we want to address each of your concerns to improve future guest experiences.Firstly, we sincerely apologize for the inconvenience caused by being overbooked. We understand the frustration of having to downgrade your room size, and this situation fell short of our standards. We are reviewing our booking procedures to prevent similar occurrences in the future and ensure accurate reservations.Secondly, we are truly sorry that loud music and a party from another room disrupted your stay. Unruly guests and disruptive noise are inconsiderate to others, and we have a strict policy against noise disturbances. We apologize that it wasn't enforced effectively in this instance. We will be reminding all staff to be more vigilant in addressing noise complaints promptly to ensure a peaceful environment for all guests.We appreciate your feedback and hope to regain your trust on a future visit. We are committed to improving our communication, enforcing guest policies more effectively, and ensuring a peaceful and comfortable stay for all guests.

8/10 不錯

Michael Melody

家人同遊
讚好:住宿狀況
The staff and housekeeping
於 2024 年 5 月住了 1 晚
Guest Relations Management 於 2024年5月23日的回應
Hi Michael! Thank you for your 4-star review! We appreciate you recognizing the positive contributions of our staff and housekeeping team. It sounds like they made your stay enjoyable!We value your feedback and hope to welcome you back again soon!

6/10 一般

Dawn (Elmont)

家人同遊
The room was dirty and needs some upgrades.
於 2024 年 5 月住了 3 晚
Guest Relations Management 於 2024年5月22日的回應
Hi Dawn! We sincerely apologize for the condition of the room you received. It's unacceptable that it wasn't clean and in need of upgrades. We take guest comfort and hygiene very seriously, and your feedback will be used to address these issues with housekeeping and maintenance. Thank you for bringing this to our attention, and we hope to provide a significantly better experience next time.

2/10 很差

Mariah

不滿:整潔度、職員與服務和住宿狀況
Housekeeping never came to replenish towels, take out trash, or make the beds. The was a large brown stain in our shower which I complained to a gentleman at front who told me that it just the way the shower was. The water from the faucet had absolutely no pressure and the water was cold. The lamp in the room did not work. Definitely will not be staying here again.
於 2024 年 5 月住了 3 晚
Guest Relations Management 於 2024年5月21日的回應
Hi Mariah! We are incredibly disappointed to hear about the problems you encountered during your stay. A lack of housekeeping services, a stained shower, low water pressure, and a malfunctioning lamp are all unacceptable, and we sincerely apologize for the experience.We're taking immediate action to address these issues. A thorough review of our housekeeping procedures will ensure all rooms receive daily service, including replacing towels and linens, removing trash, and making beds. The stained shower, low water pressure, and inoperable lamp in the room you occupied will be scheduled for immediate maintenance. These issues should have been addressed promptly upon your initial report.We appreciate your feedback and understand why this experience would deter you from a return stay. Your input is vital in helping us improve the guest experience at this location.

8/10 不錯

Natasha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Guest Relations Management 於 2024年5月21日的回應
Hi Natasha! A 4 out of 5 rating lets us know you had a mostly positive experience. We appreciate you acknowledging the good aspects of your stay. We're always striving for excellence, so your feedback helps us improve. Thank you for choosing us!

10/10 優異

Nadia

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good my recommendations
於 2024 年 5 月住了 2 晚
Hotel Management 於 2024年5月9日的回應
Nadia, thank you for taking the time to review our property, we’re glad you enjoyed your stay. Please keep us in mind during your next visit to the area.

10/10 優異

sureshbhai

讚好:整潔度和住宿狀況
Slept well
於 2024 年 5 月住了 1 晚
Hotel management 於 2024年5月9日的回應
Good afternoon, thank you for taking the time to review your stay. We’re glad you got a good nights sleep. We look forward to accommodating you on your next stay to the area.

10/10 優異

Pamela

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great place to stay on spur of the moment
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日的回應
Hello Pamela,We're thrilled to hear you enjoyed your spontaneous stay with us. Your feedback is truly appreciated as we strive to provide an excellent experience for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us!

8/10 不錯

Rosalie

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean. I had a problem with the toilet in the room and was told I would be compensated, but I am still waiting to hear from the manage. I wrote to her two weeks ago.
於 2024 年 4 月住了 1 晚
Guest Relations Management 於 2024年5月2日的回應
Hi Rosalie! Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be clean during your stay.However, we apologize for the inconvenience you experienced with the toilet in your room and the delay in hearing back from our management team regarding compensation.We take your concerns seriously, and we will address this matter with our management team to ensure that it is resolved promptly.We appreciate your patience and understanding, and we apologize for any inconvenience this may have caused. We value your feedback and hope to have the opportunity to make it right for you.

10/10 優異

George

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The entire staff was very nice
於 2024 年 4 月住了 1 晚
Guest Relations Management 於 2024年5月1日的回應
Hi George! Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a pleasant experience with our staff during your stay. Providing excellent customer service is a top priority for us, and we're delighted that our team members made a positive impression on you.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

8/10 不錯

Keenila

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Manager 於 2024年5月7日的回應
Hello Keenila, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 不錯

Schultz,

於 2024 年 4 月住了 2 晚
Manager 於 2024年5月21日的回應
Hello Schultz,, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any feedback you may have so we can ensure your next visit is even more enjoyable.

10/10 優異

Brionnah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable beds, nice yummy breakfast and was right off 75.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日的回應
Hello Brionnah,We appreciate your positive feedback on our comfortable beds, delicious breakfast, and convenient location off the highway. Your satisfaction is our priority, and we're thrilled to hear you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 優異

Perry

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice rooms. Plenty of restaurants near by.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月28日的回應
Hello Perry,We are delighted to hear that you enjoyed our rooms and the convenient location with a variety of dining options. Your comfort and satisfaction are our top priorities, and we hope to welcome you back for another pleasant stay in the future.

6/10 一般

Donna

於 2024 年 4 月住了 2 晚
Guest Relations Management 於 2024年5月16日的回應
Hi Donna! A 3 out of 5 rating lets us know your experience met expectations, but there might have been areas for improvement. We appreciate your feedback as we constantly strive to exceed expectations for all guests. Thank you for choosing us!

10/10 優異

JACQUELINE

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone and everything was nice.
於 2024 年 4 月住了 1 晚
Guest Relations Management 於 2024年4月24日的回應
Hi Jacqueline! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you had a pleasant experience during your stay and that everything met your expectations.Providing exceptional service and ensuring our guests have a pleasant stay is our top priority, and we're delighted that we succeeded in achieving this during your visit.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!

10/10 優異

Denise

讚好:整潔度、職員與服務和住宿狀況
The quickness & attentiveness of the staff. The location is small and congested, especially when it's very busy.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月3日的回應
Denise, thank you for taking the time to review our property. We are delighted that you enjoyed your stay and that our staff was effective. Thank you for staying with us during your travels.

10/10 優異

Katherine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月2日的回應
Thank you for taking the time to review our property, we are glad you enjoyed your stay, we will make sure to share your experience with our staff so they are aware of your review.

2/10 很差

Sheryl

家人同遊
Poor staff Keys did not work No real breakfast
於 2024 年 3 月住了 8 晚
Hotel Manager 於 2024年3月30日的回應
Good evening, I apologize we did not exceed your expectations, I would like to know more about your experience. Please call the hotel directly and ask for Kim.

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the stay. I would recommend this location if you want good service, clean rooms and very nice staff who make you feel welcome.
於 2024 年 3 月住了 2 晚
Guest Relations Management 於 2024年3月28日的回應
Hi Stephanie! Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that our staff made you feel welcome. Providing excellent service and maintaining clean rooms are top priorities for us, and we're glad to know that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! If you have any further comments or suggestions, feel free to let us know. We're always here to assist you.

2/10 很差

eric

不滿:職員與服務和住宿狀況
Staff was rude and coffee was out due to staff losing the key.
於 2024 年 3 月住了 1 晚
Guest Relations Management 於 2024年3月27日的回應
Hi Eric! Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered with the staff and the coffee availability. Your feedback is valuable, and we apologize for any inconvenience caused. We'll make sure to pass along your comments to the hotel management for their review. If there's anything else you'd like to address or if you have any further concerns, please feel free to let us know. We're here to assist you!

6/10 一般

Amanda

親子同遊, 商務旅客
不滿:住宿狀況
My family and I stayed here last night. When checking in, they were apparently close to capacity and had double booked our room. Thats not the issue, The issue was that she said out loud our room number which is a security breach. There were two other men at the front desk checking in. I know this may go over many heads but this was a security risk, especially if I were traveling by myself. In other news, there was no hot water in our room. That needs to be addressed.
於 2024 年 3 月住了 1 晚
Guest Relations Management 於 2024年3月27日的回應
Hi Amanda! Thank you for sharing your experience with us. We're sorry to hear about the security breach and the lack of hot water in your room. Your feedback is important, and we apologize for any inconvenience caused. We'll make sure to pass along your comments to the hotel management for their review and to address the issues promptly. If there's anything else you'd like to address or if you have any further concerns, please feel free to let us know. We're here to assist you!

2/10 很差

Jazmine

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月5日的回應
Would like to know more about your stay, as we strive for customer satisfaction and use feedback to improve guests stays. Please contact the hotel directly and ask for Kim.

6/10 一般

Jess

家人同遊, 親子同遊, 商務旅客
It smelled wierd and they were understaffed.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月3日的回應
Good morning, on behalf of the hotel and staff we apologize for not exceeding your expectations, I am interested to know more about your experience as we stive for guest satisfaction, the hotel is currently not under staffed, could you please contact the hotel directly and ask for Kim, so that I can look into your concern. Thank you for taking the time to review our property as we use feedback to improve overall guest satisfaction.

10/10 優異

terrie

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello terrie,We are thrilled to hear you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

10/10 優異

Angela

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello Angela,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon.

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Guest Relations Management 於 2024年2月21日的回應
Hi Mark! We truly appreciate your perfect rating of 5 out of 5! It's wonderful to know that you enjoyed every aspect of your stay at Comfort Suites McDonough Atlanta South. Your feedback motivates us to continue delivering exceptional hospitality to all our guests. Thank you for choosing us, and we look forward to hosting you again soon.

10/10 優異

Alisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I enjoyed the cleanliness and comfort of the room. I definitely liked the lobby set up.
於 2024 年 2 月住了 1 晚
Guest Relations Management 於 2024年2月21日的回應
Hi Alisa! Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as the lobby setup. Providing a clean and comfortable environment for our guests is always our goal, and we're thrilled that we succeeded in meeting your expectations. We're also glad to hear that you appreciated the lobby setup, and we hope it added to your overall experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

10/10 優異

Sharon

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Guest Relations Management 於 2024年2月15日的回應
Hi Sharon! Thank you sincerely for choosing Comfort Suites McDonough Atlanta South for your recent stay and for awarding us a perfect 5 out of 5 rating! We are thrilled to learn that you had such an exceptional experience with us. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. We truly appreciate your kind words and positive feedback. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can do to make your next visit even better, please don't hesitate to let us know. We are always here to ensure your stay with us is nothing short of exceptional. Once again, thank you for your glowing review. We look forward to welcoming you back to Comfort Suites McDonough Atlanta South for another outstanding stay in the future.

10/10 優異

Paul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Guest Relations Management 於 2024年2月13日的回應
Hi Paul! Thank you for choosing Comfort Suites McDonough Atlanta South for your recent stay and for awarding us a perfect 10 out of 10 rating! We are absolutely thrilled to receive such outstanding feedback from you. Your satisfaction is our utmost priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. We would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

6/10 一般

Philana

多人同遊
讚好:整潔度
Sounds like I’m picking but half full shampoo bottles, dirty remote control, and a cold shower! Price a bit much for what it is.
於 2024 年 2 月住了 1 晚
Guest Relations Management 於 2024年2月9日的回應
Hi Philana! We appreciate your feedback and apologize for the issues you experienced during your stay. It's important to us that our guests have a comfortable and enjoyable experience, and we're sorry that we fell short of your expectations. We'll address the issues you mentioned with our housekeeping and maintenance teams to ensure that they are properly addressed. Your comments help us improve, and we hope you'll consider staying with us again in the future so we can provide you with a better experience. If you have any further concerns or feedback, please don't hesitate to reach out to us.

10/10 優異

Alan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lady at front desk was very helpful by getting a room change for us
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年2月8日的回應
Hi Alan! We're delighted to hear that our front desk team was able to assist you promptly and efficiently during your stay! Providing excellent service and ensuring our guests' comfort is always our top priority. Thank you for recognizing our efforts, and we hope to welcome you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 優異

Donald

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年2月2日的回應
Hi Donald! Thank you immensely for choosing Comfort Suites McDonough Atlanta South for your recent stay, and for awarding us a perfect 10 out of 10 rating! We are absolutely thrilled to receive such outstanding feedback from you. Your positive feedback is truly appreciated, and it serves as a great encouragement to our team. We are delighted to have contributed to making your stay memorable and enjoyable. If there are any specific elements of your stay that you would like to highlight or share about your stay, we would love to hear more. Your insights are invaluable to us as we strive to maintain the highest standards of hospitality. Once again, thank you for your glowing review. We look forward to the pleasure of welcoming you back to Comfort Suites McDonough Atlanta South for another outstanding stay.

2/10 很差

Jeff

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
clothes stolen out of our room NOT HAPPY
於 2024 年 1 月住了 3 晚
Guest Relations Management 於 2024年1月31日的回應
Hi Jeff! We are deeply sorry to hear about the distressing experience you encountered during your recent stay with us. It's completely unacceptable that your belongings were stolen from your room, and we understand the seriousness of this situation. Please accept our sincerest apologies for the inconvenience, frustration, and disappointment this has caused you. We take the security and well-being of our guests very seriously, and we're truly sorry that we failed to provide you with a safe and comfortable environment during your stay. Immediate action will be taken to investigate this matter thoroughly and to address any lapses in security or protocol that may have contributed to this incident. Our management team will work closely with you to gather more information and to assist with any necessary follow-up steps, including reporting the incident to the appropriate authorities. We understand that words cannot fully alleviate the distress you experienced, but please know that we are committed to doing everything in our power to rectify the situation and to prevent similar incidents from occurring in the future. Your safety and satisfaction are our top priorities, and we're deeply sorry that we fell short of meeting these expectations during your stay. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please don't hesitate to contact our management team directly. We value your feedback and hope to have the opportunity to regain your trust and welcome you back in the future for a much-improved experience. Again, we apologize for the inconvenience and disappointment you experienced. Thank you for bringing this matter to our attention, and please know that we are here to support you in any way we can.

8/10 不錯

Taffy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月30日的回應
Hi Taffy! Thank you for choosing to stay with us at Comfort Suites McDonough Atlanta South and for taking the time to provide us with your feedback. We appreciate your honest rating of 4 out of 5 and for sharing your experience with us. While we are pleased to hear that your overall stay was positive, we regret if there were any aspects that did not meet your expectations fully. Your feedback is essential to us as we strive to continually improve and provide exceptional experiences for our guests. If there are specific areas where you feel we could have done better, we would greatly appreciate hearing from you. Your insights will help us identify areas for improvement and ensure that we meet the expectations of all our guests. Thank you for choosing Comfort Suites McDonough Atlanta South. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

10/10 優異

Bobby

於 2024 年 1 月住了 2 晚
Guest Relations Management 於 2024年1月23日的回應
Hi Bobby! A heartfelt thank you for choosing Comfort Suites McDonough Atlanta South and for the outstanding 10 out of 10 rating! We are honored to have exceeded your expectations. Your feedback is truly appreciated, and it inspires our team to continue delivering top-notch service. We look forward to the opportunity to host you again for another great stay.

8/10 不錯

tammy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Guest Relations Management 於 2024年1月23日的回應
Hi Tammy! Thank you for providing your feedback and giving us a 4 out of 5 rating. We appreciate your honesty. We're glad to see that you had a positive experience overall, and your insights are valuable to us. If there are specific areas where we can improve or if there's anything that stood out to you, please feel free to share more details. We hope to welcome you back for another stay in the future and continue to enhance your experience.

4/10 欠佳

Christopher

於 2024 年 1 月住了 5 晚
Guest Relations Management 於 2024年2月9日的回應
Hi Christopher! Thank you for sharing your feedback following your recent stay. We appreciate your honesty in rating us 2 out of 5. We regret to hear that your experience with us did not meet your expectations fully. Please know that your satisfaction is of the utmost importance to us, and we take your comments seriously. We would like to learn more about your specific concerns so that we can address them promptly and improve our services for future guests. If you would be willing to provide additional details about your stay, we invite you to reach out to us directly. Your insights will help us identify areas for improvement and ensure that we deliver a better experience for all our guests. Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 一般

Talisha

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月18日的回應
Hi Talisha! Thank you for taking the time to provide your feedback, and we appreciate your 3 out of 5 rating. We're sorry to hear that your experience didn't meet your expectations entirely. Your feedback is important to us, and we would like to learn more about any specific areas where we can improve. If there are aspects of your stay that you feel could have been better, please feel free to share more details with us. We value your input and hope to have the opportunity to address any concerns and provide you with an enhanced experience in the future.

6/10 一般

Judith

多人同遊
讚好:客房舒適度
Not so wonderful for the price
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月16日的回應
Hi Judith! Thank you for taking the time to share your thoughts with us. We regret to learn that your recent experience did not meet your expectations. We sincerely apologize if you felt that the value did not align with the price paid. Your feedback is crucial to us, and we assure you that we take it seriously. If there are specific aspects that you found lacking or suggestions you'd like to offer, we would greatly appreciate your insights. We strive to provide a comfortable and enjoyable stay for all our guests, and your comments will aid us in identifying areas for improvement. If there's anything more you'd like to share, please feel free to do so. We appreciate your patronage, and we hope we have the opportunity to better serve you in the future.

8/10 不錯

Melvin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great price
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月15日的回應
Hi Melvin! Thank you for choosing Comfort Suites McDonough Atlanta South for your recent stay and for sharing your feedback. We're delighted to hear that you found our pricing to be great. Your satisfaction with our pricing is truly appreciated, and we are glad to have met your expectations in this regard. We constantly strive to offer competitive rates to ensure our guests enjoy not only a comfortable stay but also great value for their money. If there's anything specific you enjoyed about our pricing or if you have any additional comments, please feel free to share. We value your feedback, and it helps us continue to provide the best possible experience for our guests. We hope to welcome you back to Comfort Suites McDonough Atlanta South on your next visit to the area. Thank you again for choosing us for your accommodation needs.

10/10 優異

Reeshemah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月11日的回應
Hi Resshemah! Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to receive your perfect 5 out of 5 rating and are delighted to hear that your experience was perfect. If there's anything specific that stood out during your stay that you'd like to share or any preferences you have for future visits, please feel free to let us know. Safe travels and thank you for choosing our hotel!

10/10 優異

Reeshemah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月11日的回應
Hi Resshemah! We appreciate your positive feedback about your recent stay with us. It's wonderful to hear that you found your experience to be perfect, and we're delighted that we could contribute to a positive and enjoyable stay. If there's anything specific you would like to highlight or any suggestions for improvement, please feel free to share. We look forward to welcoming you back on your future travels.

8/10 不錯

TaNeshia

讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月11日的回應
Hi Taneshia! Thank you for taking the time to share your feedback, and we appreciate your 8 out of 10 rating. We're pleased to hear that your experience was positive overall. Your feedback is invaluable to us as we strive to continuously improve our services. If there are specific areas where you feel we can enhance your experience further or if there are any aspects that stood out to you, please feel free to share more details. We value your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 不錯

Cherise

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月10日的回應
Hello Cherise,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 優異

Xiaodan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Xiaodan,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. We hope to welcome you back soon for another enjoyable stay.

6/10 一般

Carmen

家人同遊
不滿:整潔度
Ok for place to stop sleep.
Just ok. Our room was wide open when we got there. The desk said, it’s ok. Housekeeping forgot shut door, and also forgot to put a shower curtain in the bath room.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Carmen, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced upon arrival. Our team is now reviewing and addressing the issues mentioned to prevent recurrence. We appreciate your patience and hope to have the pleasure of welcoming you back in the future for a much-improved stay.

10/10 優異

Reeshemah

於 2023 年 12 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Reeshemah,We are delighted to hear that you had a wonderful experience during your stay! Please don't hesitate to reach out to us if you have any further feedback or if there's anything more we can assist you with. We look forward to welcoming you back in the future!

2/10 很差

Dolores

於 2023 年 12 月住了 9 晚
Manager 於 2024年1月10日的回應
Hello Dolores, We're sorry to hear that you did not have a pleasant experience during your stay with us. We would greatly appreciate it if you could reach out to our hotel directly so we can address any specific concerns you may have had. We value all feedback from our guests and strive to provide the best possible experience.

6/10 一般

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Disappointing stay from “regulars”
We always stay here on our trips to Disney. Sadly, this will be our last stay here. I will say the beds were comfy and our room was clean (with the exception of some standing water on the shelves in the shower and the used bottles of conditioner and shampoo they left out for us). However, we needed bedding for the pull out sofa. There was none in the closet so I called the front desk. She asked if I wanted to come get it or have her bring it up. I said either would work and she said she’d bring it up. She never did so we went down to get it (not a big deal) but we were then informed that she didn’t have any blankets. So we were given a sheet and a pillow. Disappointing for a winter stay. Breakfast the next morning was disappointing. There was no water, orange juice was out of service, and no milk for the cereal options. The options were limited as is, but my kids would’ve eaten the cereal had there been milk. Our room keys also stopped working. I went to tell them and the guy at the counter immediately ran the card through and told me to keep it away from my phone and out of my wallet. He did not ask for my ID or any sort of confirmation that it was for my room so I could’ve easily accessed anyone’s room had I given him their room number. Use those safety locks!
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月7日的回應
Dear Guest,Thank you for your feedback regarding your recent stay. We appreciate your compliment on our comfortable beds and clean rooms. We apologize for any inconveniences you encountered during your stay. Regarding the bedding for the pull-out sofa, we apologize for the miscommunication and any frustrations it caused. We have shared your concerns about the breakfast experience with our team to ensure improvements are made. Regarding the issue with your room keys, we take your feedback seriously and will review our procedures to address any potential security vulnerabilities. We apologize for any concerns this may have caused. We value your loyalty and regret that this will be your last stay with us.