We always stay here on our trips to Disney. Sadly, this will be our last stay here. I will say the beds were comfy and our room was clean (with the exception of some standing water on the shelves in the shower and the used bottles of conditioner and shampoo they left out for us).
However, we needed bedding for the pull out sofa. There was none in the closet so I called the front desk. She asked if I wanted to come get it or have her bring it up. I said either would work and she said she’d bring it up. She never did so we went down to get it (not a big deal) but we were then informed that she didn’t have any blankets. So we were given a sheet and a pillow. Disappointing for a winter stay.
Breakfast the next morning was disappointing. There was no water, orange juice was out of service, and no milk for the cereal options. The options were limited as is, but my kids would’ve eaten the cereal had there been milk.
Our room keys also stopped working. I went to tell them and the guy at the counter immediately ran the card through and told me to keep it away from my phone and out of my wallet. He did not ask for my ID or any sort of confirmation that it was for my room so I could’ve easily accessed anyone’s room had I given him their room number. Use those safety locks!