We were on our way to the motel when we received a call from the doctor's office informing me that my surgery that was scheduled for the next day was canceled. We live 3.5 hours from Medford. I tried calling to cancel the reservation and got the run around that we couldn't do this and you needed to call someone else. In the end, I was ripped off $128.00. Am I happy" Absolutely not! You got my money and I didn't get anything. What a scam!