錨之屋公寓 - 小柯林斯街南店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

錨之屋公寓 - 小柯林斯街南店的泊車位收費多少？

此住宿提供免費自助泊車服務。

錨之屋公寓 - 小柯林斯街南店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：21:00。此住宿有提供提前入住服務，並酌量收費 (視乎客房供應情況而定)。延遲入住服務於 21:00 – 12:00 提供，並酌量收費。

錨之屋公寓 - 小柯林斯街南店的退房時間是？

退房時間為 10:00。此住宿有提供延遲退房服務 (視乎客房供應情況而定)。

錨之屋公寓 - 小柯林斯街南店位於哪裡？

此公寓大樓位於墨爾本中央商業區，距離柯林斯街、漫威體育場和墨爾本水族館不到 10 分鐘腳程。步行 15 分鐘即可到達墨爾本會議中心和皇冠賭場。距離史賓賽街中央車站只有短短 4 分鐘路程，前往旗桿市站則需要 12 分鐘。

錨之屋公寓 - 小柯林斯街南店墨爾本區

Q: 錨之屋公寓 - 小柯林斯街南店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 錨之屋公寓 - 小柯林斯街南店的泊車位收費多少？

此住宿提供免費自助泊車服務。

8/10 不錯

Kirsten

2018 年 10 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

市區不錯的選擇！

本身想住近SOUTHERN CROSS STATION, 但最後出發當天才通知住EXHIBITION ROAD, 有點失預算。但整體環境不錯，地方大廚房很好，ＣＢＤ很方便。沒有WIFI不方便。

於 2018 年 10 月住了 3 晚

6/10 一般

真實旅客

2018 年 8 月 10 日

讚好：職員與服務、住宿狀況和客房舒適度

不滿：整潔度

客廳的沙發很髒坐在上面還被跳蚤咬...

於 2018 年 7 月住了 10 晚

4/10 欠佳

Indra

家人同遊

2019 年 12 月 22 日

讚好：客房舒適度

Apartemen dilokasi strategis tapi perlu renovasi

Spent 4 night in this property with my family. ( wife + 2 teen Children ). size is big enough ( 70 m2 ) 2 bed + 2 Bath. carpet need to change. my room has no good view because at first floor. fast process for check in, But they ask me to give AUD 500 for security deposit which the value is too Big for spent only 4 night and I already Full Paid for the premises around AUD 700. When Checked out I ask the reception to refund my AUD 500 security Deposit, surprising me they told that I have to email the Owner !! until today 22 Dec 2019 I didnot get respond from them..!! This is VERY BAD EXPERIENCE in Melbourne..!!

於 2019 年 12 月住了 4 晚

6/10 一般

真實旅客

家人同遊

2019 年 8 月 11 日

Didn’t look like pictures. Furniture a bit old. Windows and window sill very dirty

於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

2019 年 5 月 12 日

讚好：職員與服務、設施服務和住宿狀況

於 2019 年 5 月住了 1 晚

2/10 很差

真實旅客

商務旅客, 多人同遊

2019 年 3 月 18 日

不滿：整潔度、設施服務和住宿狀況

Check in terrible, difficult on timing, meet you on the street Shower flooded all the way to hallway and property manager did nothing Both couches broken Ironing board broken

於 2019 年 3 月住了 1 晚

6/10 一般

Melissa

2018 年 4 月 10 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Needs some TLC

Great location, but unfortunately the property was poorly kept. Sheets and mattresses were stained, lounges were all sunken in and broken, as were the dining chairs, splatter marks all over the walls, all the lamps were broken, white stains around the toilet bowls, finger prints all over the mirror wardrobes and the list goes on. Also the drain in the shower was blocked.

2/10 很差

真實旅客

2017 年 11 月 29 日

讚好：整潔度、住宿狀況和客房舒適度

不滿：職員與服務

A $500 DEPOSIT AND A SO CALLED 14 DAY REFUND!!!

This was a last minute booking on the road back to Melbourne. Please take note if you are considering booking this: NOTE 1. This is NOT a hotel. There is no reception desk. Only a person, plain clothed, no company ID, to sign you in and give you the keys. NOTE 2. Hotels.com states there is a cash deposit upon booking. They do not state just how much. It is a $500.00 deposit taken from the plain clothed person once in your room. They take a wireless EFTPOS device from their backpack and ask for the money straight away. They can only give you the machine receipt and not an invoice to say its been received. We were very taken back by all of the above, rang Hotels.com and received zero support. Apparently, because the deposit stuff is detailed, we had not a leg to stand on. If we wanted to cancel, we would lose the over $500 we already paid for the room booking. Apparently, the money is refunded within 14 days. It is DAY 17 and we have not been refunded the $500 deposit. If you ring the number on the Anchor Abodes website, a simple greeting of "hello _____ speaking" is said. No word of whom you are calling. After calling today the lady said she will talk to her team about refunding the deposit and that team will send me an email. When I asked for her to call me back she said she couldn't because "it's not her department". Ever heard of a courtesy call? I'm sorry but this is such a dodgy deal all around and very poor.

於 2017 年 11 月住了 3 晚

6/10 一般

ellevee (Sydney)

2017 年 9 月 20 日

讚好：整潔度

Close to Southern Cross Station

Large newish unit but many things were already broken ( toilet seats, showere hose, kitchen tap) or didn't work ( dryer). Getting in and out of the building often frustrating as tags didn't work. Car parking $40 per day and a tram ride away. Common building hallways really smell.

於 2017 年 9 月住了 3 晚

10/10 優異

Jo Elysee (Australia)

2017 年 8 月 27 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

We booked in at last minute quite late in the evening and I found staff to be a great help. The apartment was clean and was very comfortable. We all enjoyed it. Thank you :-)

於 2017 年 8 月住了 1 晚

10/10 優異

AZME

2017 年 7 月 11 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice Eid Fitr in Melbourne

..excellent choice of money, location within the CBD, nearby Southern Cross & tram station, easy to get bus to the airport...worth it & good location.

於 2017 年 6 月住了 3 晚

6/10 一般

真實旅客

2017 年 4 月 6 日

不滿：整潔度和職員與服務

One to avoid

This was not a hotel, it was a private apartment, we waited 90 minutes in a lobby until a friendly passerby managed to contact the girl to come and let us into the apartment. She gave us the keys and pointed out where the local supermarkets were and that was all we saw of her! I had notified her of our eta she apparently expected us to have a smart phone, as she had sent her number when we were already at the airport, her e-mail was waiting for me when I arrived home. The phone number on the letterhead did not work, it was only due to the young man who took pity on us that we were able to get in. There was no service all week, the cleanliness was not up to an acceptable standard, particularly as the apartment was not cheap. We were promised a disabled friendly bathroom, however one bathroom had the showerhead hanging off the wall and both bathrooms had very slippery floors and no handrails. consequently my disabled sister was unable to take a shower all week We were unable to work out how to use the cooker, no instructions with any equipment . I would not recommend this apartment to anyone.

2/10 很差

真實旅客

2017 年 3 月 22 日

不滿：整潔度、住宿狀況和客房舒適度

Nope

Not good. Couldn't sleep no air con. It wasn't bed bugs bad, it just wasn't clean like you expect a hotel to be.

8/10 不錯

kitty (Adelaide)

2016 年 8 月 15 日

讚好：客房舒適度

不滿：整潔度和職員與服務

Nice apartment, very close to great shopping areas

Nice apartment. Great location. Not clean, our bathrooms were quite dirty & we had issues with the power points- lamp globes blown & not replaced. As there is no reception we couldn't leave our bags anywhere in the hotel after checkout as we had an evening flight. Overall our stay was pleasant, just disappointed with the lack of cleanliness.

8/10 不錯

真實旅客

2016 年 2 月 26 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

This is a residential apartment building, so someone meets you at the building on arrival to hand over keys. No problems at all with this and room was clean for our stay. 10min walk to Casino, Southern Cross station across road.

8/10 不錯

Craig (CK)

2016 年 1 月 24 日

Good value for a place to sleep and then explore

For the price it was fine

8/10 不錯

Frances (New Zealand)

2016 年 1 月 6 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Easy to get to from Southern Cross station.

Comfortable, with nearly everything we needed. It was a lovely holiday. Just after Christmas was a perfect time to visit. Shops had loads of sales and most of the locals were on holiday too. Easy to get around Melbourne.

6/10 一般

Sandra (Gold Coast)

2015 年 11 月 4 日

讚好：整潔度和職員與服務

Close to transport

Several maintenance issues but most were quickly rectified.

2/10 很差

真實旅客

2015 年 10 月 12 日

不滿：整潔度、職員與服務和住宿狀況

Dirty facility. No laundryfacilities.

PREMISE DIRTY. NO IRON , LAUNDRY FACILITIES ABSENT DESPITE IT BEING LISTED. BEDS UNCOMFORTABLE. MOBILE CONCIERGE VERY LATE. .

10/10 優異

Pui Yi Jessica (Hong Kong)

2015 年 10 月 9 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Good

Very convenience location.

4/10 欠佳

真實旅客

2015 年 9 月 22 日

不滿：整潔度和住宿狀況

If only it was clean......

Great location, but the Room was very unclean. Additional key did not allow access into building. No lid for jug, minimal equipment supplied for a self contained apartment.

10/10 優異

Ly (Sydney, Australia)

2015 年 8 月 15 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

A Nice Surprise!

The apartment was a nice surprise. Clean, great location and my family really loved it.

登入預訂全球超過十萬間酒店即慳至少 10%

錨之屋公寓 - 小柯林斯街南店

Anchor on Little Collins - Southern

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