Melrose Hotel with Pool

"Very clean hotel with inviting staff!"

"We had a terrible stay. We were given a room that was either occupied or not turned over. When we entered, the beds were unmade, food in the garbage, cups on the counter. The front desk gave us a new room. The new room had a terrible odor but we decided to stay. In the middle of the night someone was trying to enter our room, opening our door. I had the inner safety lock so they could not come in. When I spoke with the manager he told me no one could come in without a key. I feel like there was an error and I was unhappy with the resolution. They offered me extra Marriott points, however given the lack of safety while traveling alone with my daughter I expected more. I was very disappointed. "

"everything was perfect"

"Very clean and aesthetically pleasing rooms. "

"Great for a single traveler- clean and surprisingly quiet considering it’s by the airport and had ongoing renovations during the day. Friendly, courteous and helpful staff. Would stay here again."

"Overall the hotel was beautiful. Had a restaurant on site and an indoor pool which was warm. We paid for the room with the jetted tub and it was broken. We told the desk about it and after some back and forth they gave us a new room with a working one. Then my in laws checked in and they also got a room with a broken tub. Again there was pushback but eventually we got them another room as well. "

"Had to change rooms 3 times due to it being too hot. The first room was dirty. Was not compensated properly."

"No Hot Water in the shower, the Body Wash dispenser was empty"

"We loved the indoor courtyard areas in this hotel! We also enjoyed our meal at the restaurant. "