“Clean and good facilities, nice semi-rural village, we stayed one night for Europa League Final, would be ideally suited for larger family/Friends group.”
“Very modern, stylish and comfortable rooms in the centre of the Casco Viejo (Old Town). On a busy street but glazed windows kept all the noise out and ensured a restful night´s sleep. A few steps away from bars and restaurants. ”
“A lovely casa rural in a quiet location just off the AP68 . Very clean, stylish, comfortable and friendly. Large shower/ wet room. Easy free parking outside the hotel. Three breakfast options.”
“Tuve poco tiempo para disfrutarlo, lluvia toda la noche, pero con un balcón muy agradable, pude disfrutar él espectaculo de la naturaleza.
La cercanía con él aeropuerto fué genial, ideal para entegar o recoger él auto en renta 8 minutos de distancia.
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“Fabulous place in a lovely location. We had a brilliant stay and the hotel could not do enough to help us. They allowed us to check out a couple of hours later as we had struggled to get transport back from Bilbao, they also made us packed lunch (for a small fee) on departure even though the restaurant was closed. Couldn't recommend enough”
“Guter Kontakt via WhatsApp, sauberes neu renoviertes Zimmer, bequemes Bett, sehr gute Lage. Wir waren sehr positiv überrascht. Das einzige Manko: keine Rezeption und damit keine Gepäckaufbewahrung, dafür muss man zum 3 min entfernten Schwesterhotel, wo es Schließfächer gibt. Für 6 Stunden mussten wir 10,50€ bezahlen.”
“Solo puedo escribir cosas buenas, en especial destacamos a la propietaria, super atenta y super amable! Ha sido una estancia corta pero repetiremos seguro más días. El lugar es ideal para desconectar o mejor aún, para conectar con la naturaleza.
Destaco también la comida y sus opciones veganas y vegetarianas. Sin olvidarnos de la perrita, un amor.”
“The location is perfect for a day tour at Bilbao. Right next to the Guggenheim Museum within walking distance to the old city, other tourist spots and nice restaurants.”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "