Yucatan International Convention Center - 13 min walk
U.S. Consulate Merida - 15 min walk
Mérida Cathedral - 18 min walk
US Visa Applicant Service Center - 4 min drive
Restaurants
Dulcería y Sorbetería Colón - 2 min walk
Hennessy's Irish Pub - 2 min walk
Piensarosa - 3 min walk
Marago Coffee - 1 min walk
Marquesitas la Nueva Tradición - 2 min walk
About this property
Hotel Plaza by Kavia
Additional perks include:
An outdoor pool
Free self-parking
Cooked-to-order breakfast (surcharge), a lift and a 24-hour front desk
A front desk safe, tour/ticket information and smoke-free property
Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Plaza by Kavia include perks, such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
Designer toiletries, showers and hairdryers
Wardrobes/cupboards, mini fridges and cable channels
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Limited on-site parking
Food and drink
Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 220 for adults and MXN 220 for children
Things to do
Outdoor pool
Family friendly
Mini-fridge
Outdoor pool
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Designer toiletries
Hairdryer
Shower
Towels
Entertainment
TV channels
Food and drink
Coffee/tea maker
Mini fridge
More
Desk
Laptop-compatible safe
Laptop-friendly workspace
Phone
Policies
Check-in
Late check-in subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is also known as
Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida
Frequently asked questions
Does Hotel Plaza by Kavia have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Plaza by Kavia?
As of 1 May 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 7 May 2024 start from HK$475.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Plaza by Kavia pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Plaza by Kavia?
Self-parking is free at this property; nearby parking is also free.
Hotel Plaza by Kavia Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 210 out of 323 reviews" "
10 - Excellent
210
Rating 8 - Good. 74 out of 323 reviews" "
8 - Good
74
Rating 6 - Okay. 21 out of 323 reviews" "
6 - Okay
21
Rating 4 - Poor. 9 out of 323 reviews" "
4 - Poor
9
Rating 2 - Terrible. 9 out of 323 reviews" "
2 - Terrible
9
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Ricardo
17 Apr 2024
Liked: Cleanliness, staff & service
Air conditioning wasn't working properly
Ricardo
Stayed 1 night in Apr 2024
10/10 Excellent
Andrew
Travelled with family and small children
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
Stayed on many occasions, primarily for the location. Right in the centre of the activities on Paseo Montejo. Whilst the rooms are basic, they have everything. Only advantage the premium version has down the road, is it’s own parking
Great location and area to walk around. The room itself was spacious and clean and the staff was friendly and accommodating.
Didn’t like that the towels were pretty old, handle in the restroom didn’t work and the safe ended up malfunctioning while we were there. Also had to keep asking for toilet paper when most places have enough already in the room.
Luckily we got a room in the far back of the hotel but still was pretty noisy. Those in the first rooms probably had it worse with the noise but have to keep in mind that there are restaurants right below.
Other than that it was a pretty good stay!
Silvia
Stayed 5 nights in Mar 2024
6/10 Okay
Yvonne
Travelled with family
26 Mar 2024
Liked: Cleanliness, staff & service, amenities
Good value for money, staff is super friendly. Only problem is the property has big issues with water supply- we had to go to a different hotel (complimentary by the original hotel) to get a hot shower
The room was great. Air conditioning was awesome! Beds, shower fantastic. All very modern & upscale. Only complaint has to do with their “systems”, when asked for extra pillows, staff stated can’t give without checking w manager. Then next day were told the extra pillows had to be requisitioned from a warehouse. The loud noises coming off the street kept me awake a couple nights.
Marlene
Stayed 1 night in Feb 2024
8/10 Good
GUSTAVO
Travelled with family
12 Mar 2024
Liked: Cleanliness, staff & service
No comentes
GUSTAVO
Stayed 4 nights in Mar 2024
4/10 Poor
Hugo
Travelled with family
11 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel had no water for a day and a half - this included not being able to flush the toilet or take a shower. 😑 Not acceptable! We will not be returning.