“While our stay was otherwise pleasant, it ended with a serious security issue that should never happen at any hotel. At approximately 7:30 a.m. on the morning of checkout, a man used a working key card to open our room door, claiming he had previously stayed there and left his shoes behind. Whether he was given a new key or his old key was never deactivated, neither explanation is acceptable. Thankfully, our dog immediately started barking and charging toward the door, causing him to stop before……
“While our stay was otherwise pleasant, it ended with a serious security issue that should never happen at any hotel. At approximately 7:30 a.m. on the morning of checkout, a man used a working key card to open our room door, claiming he had previously stayed there and left his shoes behind. Whether he was given a new key or his old key was never deactivated, neither explanation is acceptable. Thankfully, our dog immediately started barking and charging toward the door, causing him to stop before……
Ryan