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W Mexico City
5.0 star property

Luxury Mexico City hotel in Polanco with 2 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for W Mexico City

TV
Premium bedding, pillow-top beds, minibar, in-room safe
TV
2 restaurants, Mexican cuisine
2 restaurants, Mexican cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Breakfast available
  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
The price is HK$2,175
HK$2,599 total
includes taxes & fees
11 Oct - 12 Oct
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 387 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
Hairdryer
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
Hairdryer
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
Designer toiletries
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Designer toiletries
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1365)
The price is HK$2,118
HK$2,531 total
includes taxes & fees
11 Oct - 12 Oct
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560

What's nearby

  • Avenida Presidente Masaryk - 4 min walk
  • Auditorio Nacional - 4 min walk
  • Chapultepec Park - 6 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • National Museum of Anthropology - 19 min walk

Getting around

  • Auditorio Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪El Bajio - ‬2 min walk
  • ‪Sirenito - ‬1 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min walk

About this property

W Mexico City

Luxury eco-certified hotel near Paseo de la Reforma
Close to Auditorio Nacional and Avenida Presidente Masaryk, W Mexico City provides a terrace, a garden and dry cleaning/laundry services. Indulge in a body scrub, a body treatment and a facial at the on-site spa. Enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • Luggage storage, a 24-hour front desk and multilingual staff
  • A banquet hall, 9 meeting rooms and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 237 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily: MXN 520 for adults and MXN 260 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Living Room Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 9

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 550 per pet, per stay, plus a one-off cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 20 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 520 for adults and from MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus a one-off MXN 1350 cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel W Mexico City
w Mexico City Hotel Mexico City
w Hotels Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Is W Mexico City pet-friendly?

Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.

How much does it cost to stay at W Mexico City?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at W Mexico City on 11 Oct 2024 start from HK$2,175.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W Mexico City?

Valet parking is available for MXN 90 per night.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at W Mexico City?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is W Mexico City located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Campo Deportivo Militar Marte, Paseo de la Reforma, and Avenida Presidente Masaryk. Auditorio Nacional and Chapultepec Park are also within 10 minutes. Auditorio Station is 8 minutes by foot and Polanco Station is 12 minutes.

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1000 reviews" "
Rating 8 - Good. 193 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Winnie Man-Tang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We all like Allen’s service. He is very pleasant and helpful. Very genuine. We even enjoyed the drag party which was held by the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chitra Bhanu, Rancho Santa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially great and helpful. Especially Rogelio, probably the Bell Captain. Very easy to get picked up within a couple of minutes by ride share services. The breakfast was very good, especially the espresso and variety of the spread. We got a nice room with a view on the 12th floor and the room was also of good size and extremely well maintained.
Stayed 4 nights in Aug 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michaela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Aug 2024

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Polanco area
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un comentario, en la habitación que me dieron el área del baño se integraba con la habitación. Parece que había una cortina o puerta anteriormente
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Amenities
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Oni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. The staff was amazing and very responsive to my needs. And I loved the special touch of snacks, tea and coffee in the morning and evening.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hawar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond to make our stay great!
Stayed 3 nights in Jun 2024

10/10 Excellent

jason

Stayed 5 nights in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jun 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Hotel was everything we expected. Excellent customer service and great room. The location of the hotel was perfect. Walking distance from great restaurant and entertainment. Highly recommended!
Stayed 2 nights in Jun 2024

4/10 Poor

Kristina

Travelled with group
Disliked: Property conditions & facilities
I should have listened to the reviews but the hotel is average at best. It is definitely not 5 Star quality. The Good: Location is good. Very walkable. But unless you're here for business or fine dining, it's probably best to stay in Roma area. A lot more to do besides eating. In general thw staff was nice. The Bad: Room initially given is in a very loud section of the hotel. But is considered Elite member level which it is not. Sheets had a very wet feel. Probably due to humidity but it didn't feel humid. No pool so not a great place for a relaying vacation. Had a weird encounter with an employee that entered my room and opened something that didn't belong to him. Felt like a violation of privacy. I reported to front desk upon checkout and she apologized. Overall my stay wasn't the best. I plan to visit Mexico City again but will not stay at the W.
Stayed 2 nights in Jun 2024

6/10 Okay

alfred

Travelled with family
Liked: Cleanliness
Location is good ( as other options ) Worst layout of a room Outstanding service at restaurant by Carlos. Mediocre service at front desk. Whatever whenever is just marketing should be whenever they answer the call . Bad timing it was an event of the LGBTQ 🏳️‍🌈 I thought it was a family oriented hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Archna

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 5 nights in May 2024

8/10 Good

Farzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Markar

Stayed 3 nights in Jun 2024

8/10 Good

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property does need some updates since some furniture in the room was just rubbed down and need it to be fix or update.. the stuff and the area are just great and really safe
Stayed 3 nights in May 2024

10/10 Excellent

froilan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Dor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024