Centro Citibanamex Convention Center - 6 min drive
Restaurants
Starbucks - 1 min walk
La No. 20 - 1 min walk
Bocca Piano & Cantabar - 3 min walk
El Bajio - 2 min walk
JW Marriott Executive Lounge - 2 min walk
About this property
W Mexico City
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), valet parking (surcharge) and concierge services
A 24-hour front desk, luggage storage and wedding services
Guest reviews speak highly of the helpful staff and location
Other amenities include:
Hypo-allergenic bedding and pillowtop mattresses
Bathrooms with designer toiletries and hairdryers
TVs with satellite channels
Coffee/tea makers, daily housekeeping and desks
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Internet access (surcharge)
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking and van parking available
Food and drink
1 bar
24-hour room service
Restaurants on site
Living Room Bar
Things to do
Fitness centre
Full-service spa
Sauna
A hot tub
Steam room
Family friendly
Laundry facilities
Conveniences
Ballroom
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Outdoors
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massages
Massage/treatment rooms
Sauna
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Step-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding
Bathroom
Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Satellite channels
TV
Food and drink
Coffee/tea maker
Minibar
More
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel W Mexico City
w Mexico City Hotel Mexico City
w Hotels Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City
W Mexico City Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 631 out of 1001 reviews" "
10 - Excellent
631
Rating 8 - Good. 210 out of 1001 reviews" "
8 - Good
210
Rating 6 - Okay. 79 out of 1001 reviews" "
6 - Okay
79
Rating 4 - Poor. 45 out of 1001 reviews" "
4 - Poor
45
Rating 2 - Terrible. 36 out of 1001 reviews" "
2 - Terrible
36
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Asher
7 May 2024
Liked: Cleanliness, staff & service
Asher
Stayed 5 nights in Feb 2024
8/10 Good
Jimmy
3 May 2024
Liked: Cleanliness, staff & service
Jimmy
Stayed 2 nights in Apr 2024
2/10 Terrible
Kartik
29 Apr 2024
Disliked: Staff & service
Extremely horrible management staff at the front desk.
Hotel needs a renovations, small ones. It is an old building and you can feel it, I doesn’t feel modern I don’t really like the feeling I am in an old building