Thank you for your positive feedback! We're thrilled to hear that you found our hotel super clean, quiet, and cozy. Providing a comfortable and serene environment for our guests is what we strive for. We look forward to welcoming you back for another pleasant stay in the future!
8/10 不錯
Julie
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really liked the room. However, was disappointed that the fireplace didn't work. Reserved based it.
Julie
於 2024 年 5 月住了 2 晚
Joshua McVay/Marketing Manager 於 2024年5月21日的回應
Thank you for your feedback. We're glad to hear that you liked the room, but we sincerely apologize for the disappointment caused by the non-functional fireplace. We understand that this feature was important to you and regret that it did not meet your expectations.Your feedback is important to us, and we will address the issue with our maintenance team to ensure that the fireplace is in working order for future guests. If there's anything else you'd like to share or any further assistance you need, please feel free to let us know.
10/10 優異
Rae
家人同遊
2024年4月30日
Close, easy, convenient.
Rae
於 2024 年 4 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年5月7日的回應
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.
10/10 優異
Tiffany
2024年4月21日
Love it! 10/10
Tiffany
於 2024 年 4 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年4月22日的回應
Thank you for your feedback! We're thrilled to hear that you loved your experience with us. We strive to provide exceptional service and accommodations, and we're delighted that we exceeded your expectations.We look forward to welcoming you back for another wonderful stay in the future!
8/10 不錯
Kendra
家人同遊, 親子同遊
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff super helpful and approachable. Nice pool area. Suite was very roomy for my group. Pull out bed wasn't super comfortable but it was convenient and usable. Was given option for extended check out so we could enjoy our breakfast(which was pretty decent) and the amenities. Will be staying again when we return.
Kendra
於 2024 年 3 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年4月8日的回應
It's wonderful to hear that you had a positive experience during your stay with us! We're delighted that our staff was helpful and approachable, and that you found our pool area enjoyable. We appreciate your feedback regarding the room and the amenities. We'll take note of your comments about the pull-out bed to see if there are any improvements we can make in the future. We look forward to welcoming you back on your next visit to ensure you have another great stay with us. If you have any further suggestions or requests, please feel free to reach out to our team. Thank you for choosing our hotel, and we can't wait to host you again!
10/10 優異
Wendy
家人同遊
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The first surprise was opening the door and noticing on the TV screen it said "hi" withy name. I thought that was unique.
Wendy
於 2024 年 3 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年3月18日的回應
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.
10/10 優異
Barb
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
Barb
於 2024 年 2 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年2月26日的回應
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.
2/10 很差
Stacie
2024年2月9日
Stacie
於 2024 年 2 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年2月13日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
10/10 優異
Timothy
2024年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Timothy
於 2024 年 2 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年2月5日的回應
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
8/10 不錯
Richard
家人同遊
2024年2月3日
讚好:整潔度、職員與服務和住宿狀況
Nice hotel but AC and refrigerator made to much no
Nice hotel but AC and refrigerator made to much noise and could feel vibration from refrigerator in the bed
Richard
於 2024 年 2 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年2月5日的回應
Thank you for taking the time to provide feedback about your recent stay. We apologize for the inconvenience you experienced with the noise and vibration from the AC and refrigerator in your room. Your comfort is important to us, and we regret that we fell short of expectations in this regard.We appreciate you bringing this matter to our attention. Our team will review and address the issues with the appliances to ensure that they are functioning properly and not causing disruptions for our guests.If there's anything specific you'd like us to look into or if you have additional details, please feel free to share, and we will do our best to resolve these concerns.We value your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future.
8/10 不錯
Lisa
家人同遊
2024年2月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good restaurants are in walking distance.
Lisa
於 2024 年 2 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年2月5日的回應
Thank you for sharing your positive thoughts about your recent stay. We're delighted that you found our hotel to be a great choice. Your kind words motivate us to continue delivering exceptional service.
8/10 不錯
Mary
伴侶同遊
2024年1月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mary
於 2024 年 1 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年1月22日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
6/10 一般
nicole
2024年1月15日
nicole
於 2024 年 1 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年1月22日的回應
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
10/10 優異
Tamara
多人同遊
2024年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We like the room very much!
Tamara
於 2024 年 1 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年1月15日的回應
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!
10/10 優異
Mike
2024年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great choice in Midland
Accomodating friendly staff with clean rooms, good location and not overpriced.
Mike
於 2023 年 12 月住了 1 晚
Joshua McVay/Marketing Manager 於 2024年1月8日的回應
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
6/10 一般
Michael
2023年12月29日
Christmas stay
Room and beds need updating.
Michael
於 2023 年 12 月住了 2 晚
Joshua McVay/Marketing Manager 於 2024年1月2日的回應
Thank you for sharing your feedback with us. We appreciate your input, and we're sorry to hear that you found the room and beds in need of updating. Your comfort is our top priority, and we take your comments seriously. We will review the condition of the rooms and beds to ensure they meet the high standards we aim for. If you have any specific details or suggestions you'd like to share, please feel free to reach out to us directly. We value your business and hope to have the opportunity to provide you with an improved experience in the future.
10/10 優異
Eliezer
2023年12月10日
Eliezer
於 2023 年 12 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年12月11日的回應
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
10/10 優異
bill
2023年12月7日
讚好:整潔度、職員與服務和住宿狀況
Very nice
bill
Joshua McVay/Marketing Manager 於 2024年2月13日的回應
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
10/10 優異
Eric
2023年11月29日
Eric
於 2023 年 9 月住了 2 晚
Joshua McVay/Marketing Manager 於 2023年12月26日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
10/10 優異
Stephanie
伴侶同遊
2023年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We will return
Stephanie
於 2023 年 11 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年12月5日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
10/10 優異
Danette
2023年11月27日
讚好:整潔度、職員與服務和住宿狀況
Danette
於 2023 年 11 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年12月5日的回應
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
6/10 一般
Paul
2023年11月13日
不滿:整潔度和住宿狀況
Staff is slow. Hotel needs facilities uplift. First room given had not been cleaned so had to wait again for staff to slowly assign second room. And $160 for one night for two in a sleepy midwestern town?
Paul
於 2023 年 11 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年11月20日的回應
We're truly sorry to hear about the issues you encountered during your stay. Please know that your feedback is taken seriously, and we are actively working to address the concerns you've raised. We appreciate your honesty and hope to have the chance to make it right during your next visit.
10/10 優異
Jonathan
2023年11月7日
讚好:整潔度、職員與服務和住宿狀況
Jonathan
於 2023 年 10 月住了 2 晚
Joshua McVay/Marketing Manager 於 2023年11月14日的回應
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
10/10 優異
Rebecca
家人同遊
2023年10月31日
讚好:整潔度、職員與服務和住宿狀況
Very pleasant staff. Clean rooms.
Rebecca
於 2023 年 10 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年11月6日的回應
Thank you for sharing your positive feedback! We're thrilled to have been a part of your enjoyable stay. Your satisfaction is our reward, and we hope to have the pleasure of hosting you again soon.
10/10 優異
Joseph
2023年10月21日
Joseph
於 2023 年 10 月住了 2 晚
Joshua McVay/Marketing Manager 於 2023年11月14日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
6/10 一般
Katherine
多人同遊
2023年10月16日
讚好:整潔度、職員與服務和設施服務
Carpet in room is in need of replacement or cleaned, drapes would not close completely, bright light from street shining through, bottom fitted sheet did not fit. I like to see bed bug covers on matresses. Pillows completely flat.
Katherine
於 2023 年 10 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年10月30日的回應
We regret that your stay did not meet your expectations, and we appreciate your honesty in sharing your feedback. Rest assured, we will be reviewing your comments with our team to make the necessary improvements.
8/10 不錯
Paul
2023年10月15日
讚好:職員與服務、住宿狀況和客房舒適度
Paul
於 2023 年 10 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年10月16日的回應
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.
10/10 優異
Mya
2023年10月14日
讚好:住宿狀況
Mya
於 2023 年 10 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年10月16日的回應
Hello, thank you for taking the time to leave us a review we hope that you stay with us enjoyable and we look forward to having you back in the future.
6/10 一般
Katie
2023年10月7日
讚好:職員與服務和住宿狀況
Katie
於 2023 年 10 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年10月30日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
10/10 優異
Hunter
2023年10月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
beds were very comfortable, slept great
Hunter
於 2023 年 9 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年10月2日的回應
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience at our hotel.
10/10 優異
Elaine
2023年9月25日
讚好:整潔度、職員與服務和住宿狀況
All good
Elaine
於 2023 年 9 月住了 2 晚
Joshua McVay/Marketing Manager 於 2023年10月2日的回應
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we're grateful for your kind words.
10/10 優異
Dianna
家人同遊
2023年9月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mrs Jones
The room was amazing and the only thing that could be improved would be the refrigerator having a freezer in it and it wasn’t cold at all.
Dianna
於 2023 年 9 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年9月25日的回應
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.
10/10 優異
Christopher
家人同遊
2023年9月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Everyone made us feel right at home. I don't think this is a new hotel, but it was so well-kept that it felt like one. It was comfortable, and there was a nice breakfast in the morning.
Christopher
於 2023 年 9 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年9月18日的回應
Your words of appreciation mean a lot to us. We're elated to know that you enjoyed your stay and the services we offer. We can't wait to have you as our guest again in the future.
10/10 優異
Brian
2023年9月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice really enjoyed downtown Midland very impressed
Brian
於 2023 年 9 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年9月18日的回應
Your feedback means the world to us! We're thrilled that you had a fantastic stay and found our hotel to your liking. We hope to have the pleasure of hosting you again in the future.
10/10 優異
Nevin
2023年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay.
Nevin
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年9月5日的回應
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.
8/10 不錯
Gail
2023年8月28日
讚好:職員與服務和客房舒適度
Friendly professional staff, enjoyed breakfast. The stained and dirty carpets in the hallways as well as the musty odor in our room was disappointing.
Gail
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年9月5日的回應
We're sorry that your experience with us wasn't up to par. We're taking your feedback seriously and using it to enhance our services and provide a better experience for all our guests.
10/10 優異
Kevin & Kathy
家人同遊
2023年8月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great, clean, modern hotel w very nice, very comfortable beds and a great bathroom.
Kevin & Kathy
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月28日的回應
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.
10/10 優異
Gloria
2023年8月22日
Gloria
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月28日的回應
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
10/10 優異
THOMAS
家人同遊
2023年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sagging mattresses
The mattresses were bad. Several others said the same. You need an upgrade.
THOMAS
於 2023 年 8 月住了 2 晚
Jeff Forrest 於 2023年8月23日的回應
Thank you for your comments, we are looking into it. Hope you enjoyed your stay!
6/10 一般
Billy
2023年8月14日
讚好:整潔度和職員與服務
不滿:客房舒適度
Room was damp!!
Billy
於 2023 年 8 月住了 2 晚
Joshua McVay/Marketing Manager 於 2023年8月14日的回應
Thank you for your feedback. We're sorry to hear that you had a negative experience at our hotel. We take guest satisfaction very seriously, and we'll be sure to investigate your concerns.
10/10 優異
rosemary
家人同遊
2023年8月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
rosemary
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月14日的回應
Thank you for your positive review! We're proud of our hotel and our staff, and we're glad that you had a great stay.
10/10 優異
Keena
2023年8月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Keena
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月14日的回應
We can't thank you enough for your positive feedback! We strive to create unforgettable memories for our guests, and we're thrilled that we succeeded during your stay.
4/10 欠佳
Dennis
2023年8月14日
讚好:整潔度和職員與服務
This was the worst motel experience we have ever encountered in our world travels. We were put in a first floor room which adjoined to another room. Late in the evening there was a couple yelling and screaming at each other in the hallway for about a half hour and no one from the desk intervened to quiet them. Then before and after midnight there were children, including one that wasn’t talking yet, yelling and running around in the adjoining room that woke us up and kept us awake. There needs to be a sound barrier under the doors to stop the sound when the room is not being shared.
Dennis
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月21日的回應
We deeply regret that your stay fell short of your expectations. Please know that we're taking your concerns seriously and using them to make necessary improvements. We hope you'll consider staying with us again in the future to witness the positive changes we've made.
10/10 優異
Robert
2023年8月8日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2023 年 8 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月14日的回應
Thank you for taking the time to leave us a five star review. We hope your time with us was fantastic and we look forward to having you back in the future.
8/10 不錯
Pamela
2023年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pamela
於 2023 年 7 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年8月7日的回應
Thank you for taking the time to leave us a review. We hope that your time with us was enjoyable and we hope to welcome you back in the future.
10/10 優異
Kristen
家人同遊
2023年7月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable
In town for a soccer tournament.
Kristen
於 2023 年 5 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年7月17日的回應
Thank you for taking the time to share your positive experience! We hope to have the pleasure of welcoming you back soon.
10/10 優異
Pamela
2023年7月5日
Pamela
於 2023 年 7 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年7月31日的回應
Thank you for taking the time to leave us a five star review. We hope your time with us was fantastic and we look forward to having you back in the future.
10/10 優異
Seth
家人同遊, 親子同遊, 伴侶同遊, 寵物同遊
2023年7月3日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff, nice room. Pool and jacuzzi are good size, but they run kind of cold.
Seth
於 2023 年 7 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年7月7日的回應
Thank you for choosing our hotel and for sharing such a positive review. We're delighted to have exceeded your expectations. We'll make sure to pass along your kind words to our team. Come back and visit us again soon!
10/10 優異
Jon
家人同遊
2023年6月26日
讚好:整潔度、職員與服務和客房舒適度
Jon
於 2023 年 6 月住了 1 晚
Joshua McVay/Marketing Manager 於 2023年7月7日的回應
Thank you so much for your positive review! We hope that you had a great experience at our hotel. We look forward to welcoming you back in the future.
10/10 優異
Carol
家人同遊
2023年6月23日
讚好:整潔度、職員與服務和住宿狀況
Convenient.
Carol
於 2023 年 6 月住了 2 晚
Joshua McVay/Marketing Manager 於 2023年7月7日的回應
Thank you so much for your positive review! We hope that you had a great experience at our hotel. We look forward to welcoming you back in the future.