This hotel is in serious need of repairs. Our room had several items in break.
Prior to our arrival I attempted to reach the hotel staff via Expedia app, email and phone without any response. Once we arrived, the room looked tired and wasn’t super clean.
The door to the patio broke when I opened it, and the day bed is not something I wanted to even touch.
The bed was decent after we made it up.
The shower handle fell apart and we had to Jerry rig the handle to be able to use it. I reported it to the front desk later in the morning and asked for another room. They basically said no. They would fix the items in our room. We decided to stick it out as we really are in the room only at night.
They never fixed the door, the shower handle just was a wrench then the shower head kinda exploded.
The toilet seat fell off.
It became funny actually. We checked the reviews to see how we could have gotten this hotel so wrong. In checking the reviews for every honest review there were at least 2 10/10 reviews posted immediately after.
The hotel is in a great location, the pool is nice but after seeing how the property is maintained I would think twice about using it especially if you don’t shower after.
If you do book this hotel, bring your own toilet paper and keep in mind multiple day stays they do not clean your room. It appears they only clean rooms when people check out.