Everyone is amazing !! Thank y’all for all the hard work, and help ❤️
Shavon
2025 年 7 月入住 1 晚
4/10 很差
Alleigh
团体旅客
2025 年 7 月 27 日
不满意:住宿条件和设施,员工和服务
Absolutely terrible experience. Arrived at 4pm & were told our room was just being finished by housekeeping & would be ready in 1-15 mins. We opted to leave and returned 1 hr later. were told they didn’t have the room we reserved (and paid for in full 3 weeks in advance). Front desk woman was extremely rude & condescending. were then told to wait another 10-15. Still nothing. the woman said we could just leave and go find a different hotel if we didn’t like it. The saving grace was the housekeeping supervisor, Horace, who was able to resolve the situation with grace and empathy. He brought us to our room to get settled in and then said stop down at the front desk later to put our credit card on file. Upon settling into the room there were barely any towels and the room was extremely warm despite the air conditioner running. We called the front desk and asked for more towels and a fan. Woman said they don’t have fans and that we needed to come put our card on file. We did, again she was rude. Then called our room and asked how to spell our last name. Tub fills to ankles during a shower- slow drain- gross. Candy on the floor from previous guest. Building is old and worn down. At 8:45 am housekeeping unlocked and entered our room while we were sleeping and woke us, though Checkout was 12pm. Would never recommend or return. So disappointing and front desk lady needs a new job, customer service and empathy training. Worst hotel stay by far. (Except Horace-he was fantastic!)
Alleigh
2025 年 7 月入住 1 晚
2/10 糟糕
Yonah
2025 年 7 月 26 日
不满意:清洁度
The hotel is fine but the room was awful.
Yonah
2025 年 7 月入住 1 晚
8/10 还可以
Antoine B
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my stay will come and stay again
Antoine B
2025 年 7 月入住 3 晚
8/10 还可以
Charles,Newbury Park
2025 年 7 月 25 日
Good
Charles
2025 年 7 月入住 1 晚
10/10 超赞
Shavon
商务旅客
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The entire staff is amazing !!
Shavon
2025 年 7 月入住 7 晚
8/10 还可以
Barbara Denise,Sylva
2025 年 7 月 24 日
满意:清洁度
The property was older. Might have been built for something else. The hallways were extremely long for senior citizens. It was nice and clean. They had a laundry area. They had a restaurant/ /bar. A nice pool. The lobby had two rooms one was similar to a coffee nook and the other one had a TV and a conference table and different types of chairs and a sofa. I believe that was very nice for if you wanted to visit with five or six people or go over your meeting or what you had done that day and I have to be in your room
Barbara Denise
2025 年 5 月入住 8 晚
8/10 还可以
Ramon
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
It was a good place to stay. Not far from downtown. And near a lot of different restaurants
Ramon
2025 年 7 月入住 2 晚
10/10 超赞
Kokou Elvis
团体旅客, 商务旅客
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Nice hotel
Kokou Elvis
2025 年 7 月入住 6 晚
6/10 一般
Isai
2025 年 7 月 15 日
不满意:住宿条件和设施,清洁度
One of the housekeeper was not too clean , but i do not want to name her cause i do not want her to lose her job. We asked for our room to be cleaned a second time n she didn't change the sheets at all just fixed the bed like it was done. No vacuming or nothing.
Isai
2025 年 7 月入住 14 晚
2/10 糟糕
Karen
2025 年 7 月 13 日
I booked a room through Expedia a week ago but when I arrived, there were no rooms available. I was told it was overbooked. However, other people came in after us and were assigned rooms. When I asked, I was told that they were “pre-assigned “ rooms. So, we waited in the lobby for over an hour for an employee to come in & clean a room for us at 9:30 pm. I won’t use Expedia again-it’s not worth the “savings”. Time is money & we lost money tonight.
Karen
2025 年 7 月入住 1 晚
8/10 还可以
Russell
2025 年 7 月 13 日
Russell
2025 年 6 月入住 1 晚
6/10 一般
Shannon
商务旅客
2025 年 7 月 12 日
Took them four days to return my laptop
Shannon
2025 年 6 月入住 2 晚
8/10 还可以
Nestor
2025 年 7 月 6 日
Nestor
2025 年 7 月入住 2 晚
8/10 还可以
Anthony
商务旅客
2025 年 7 月 4 日
满意:清洁度
Good hotel for the price point. Exactly as advertised. Room was clean and staff was friendly. Decent bar and restaurant downstairs. Kind of loud at times. But nothing crazy.
Anthony
2025 年 6 月入住 8 晚
6/10 一般
Janine
2025 年 7 月 3 日
满意:员工和服务,清洁度
While this was a pretty clean room, things were just a bit run down. We stayed when the weather was in the 80's, and though the air conditioner kept things fairly cool, the whole room felt... wet? The air conditioner also sounded like a freight train. But the staff was friendly and helpful, the bed was pretty comfortable.
Janine
2025 年 6 月入住 1 晚
10/10 超赞
Jerome
2025 年 7 月 2 日
Jerome
2025 年 6 月入住 6 晚
10/10 超赞
Teresa
2025 年 7 月 1 日
Teresa
2025 年 6 月入住 1 晚
8/10 还可以
Jaimandy
2025 年 6 月 30 日
Jaimandy
2025 年 6 月入住 1 晚
10/10 超赞
Kokou Elvis
商务旅客
2025 年 6 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Kokou Elvis
2025 年 6 月入住 7 晚
10/10 超赞
Larry
2025 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Front desk agent...very nice and professional. Im sorry, I think her name was Helena?
Larry
2025 年 6 月入住 1 晚
10/10 超赞
Randy
2025 年 6 月 25 日
Randy
2025 年 6 月入住 1 晚
10/10 超赞
ARELIS
2025 年 6 月 16 日
ARELIS
2025 年 6 月入住 5 晚
10/10 超赞
Vernice
商务旅客
2025 年 6 月 16 日
Location was great, property can be a little cleaner however overall not bad for a two day stay