Milwaukee Hotel with Pool

"Everything was great"

" A quick 2 night spring break getaway with the family. When we booked, it stated hot tub and sauna on location. I asked the front desk upon check in and was told they havent had either in about 6+ years. The front desk staff were friendly and helpful throughout our stay. Upon entering our 2 queen bed/ pull-out couch suite, we noticed many things. The following is what we observed: stains on the walls, stains on the curtains, ice bucket outside liner torn completely, cabinet door completely off on one hinge, and door handles all completely loose. All pretty much easy fixes if someone would take the time. After swimming (good sized pool, clean pool area, clean and well stocked gym) we went to take a shower and the water would not drain. We let the front desk know immediately and they promised a maintenance person the next day. Maintenance was prompt and courteous the next day (fixed the cabinet door and the drain). Now for the breakfast...there were a variety of delicious options. The problem was the staff. Only 1 person on the flat top (for made to order omelets) and 1 person to maintain the dining room in a sold out hotel is a staffing shortage indeed. On the 2nd morning, we came down for breakfast at 8:25 (breakfast ends at 9 on weekdays) and most everything was already gone. Overall, some much needed TLC and added staff could do wonders here. "

"Clean, nice complimentary breakfast "

"Mostly 5 Stars but the hot tub , although hot, was not very bubbly. Weak jets. "

"Yes"

"No room service when I told there was. Very rude when asking why. I needed it for my daughter before her tournament, partly why I booked there."

"Always a pleasure "

"Great property, room was awesome"

"Clean room, extremely friendly and helpful staff, great breakfast with many options for everyone "