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"The rooms were spacious and comfortable as well as immaculate."

"The location is very good. Within walking distance to different subway or JR train lines and busses. Very close to downtown. Hotel has natural hot spring and spa facility. After using the hot spring, hotel guests can relax in the VIP room on the top floor to enjoy the night view nearby. Tea, coffee and soft drinks are provided free of charge. "

"The Cross Hotel Kyoto came with high expectations after glowing reports from my sister as well as a good friend. I have to say that in almost every way it delivered. The design of the hotel alone is commendable. "

"Everything was great. If I go back to Osaka, I will stay here again for sure. "

" I recently stayed at this hotel and had a good experience from start to finish. The check-in process was quick and the staff were welcoming, professional, and eager to help with anything I needed. My room was spotless, spacious, and very comfortable — the bed made for a great night's sleep. The location was also perfect, with easy access to restaurants, transportation, and nearby attractions. I really appreciated the small touches like complimentary water, quality toiletries, and the overall quiet atmosphere. Overall, I recommend this hotel to anyone looking for comfort, convenience, and excellent service. I would definitely stay here again!"

"The location is excellent, the staff helpful and attentive and the rooms comfortable and large by Japanese standards. The only negative I saw is that there is a very small lobby and doesn’t appear to be anywhere to store luggage. The lobby was typically chaotic "

"Room clean Area was easy to get to the station Onsen very nice Pillow is the only thing that I don’t like But above all excellent"

"Great location, very walkable to many destinations. Best breakfast buffet I’ve had with a good mix of western and Asian foods. Clean, helpful staff, coin laundry available. If I return I will stay here again. "

"Great buffet breakfast with lots of variety with an excellent view of the river and Gion area."