"Overall is good. Service is nice. The staff is enthusiastic and kind. There is one thing I would like to mention. We booked a "two bed + one sofa bed" room and indicated we have 2 adults and 2 children. However, the room supplies are all for 3 persons. Extra supplies are sent to us after communication but it is a little inconvenient for us.
There are washing machines in 9F but the amount is not enough. It is always occupied. Hope you can increase the numbers of washing machines if possible. "
"Out of my expectation!! I couldn't believe that I got a large room with a cheaper price. It's just next to Nagasaki station, and you can arrive the station by 5 minutes.
In addition, we appreciated of assistance from staff, Mr Masaki, he's helpful, friendly and patiently. Thank you so much for taking care of us."
