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"Very comfortable stay at clean and large room with big onsen."

"Beautiful views, several private and/or 2 public onsen options, delicious and filling traditional Japanese meals (breakfast and dinner), lots of free amenities, free valet parking and wonderful hospitality."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Everything is great... lovely people "

"Nice clean rooms."

"The service was astounding."

"Very clean, smooth check in and entry. Beautiful views of the harbor."

"Very clean and staff are amazingly helpful"

"Ok"

"綺麗です"

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."