「The only Mandatory fees (65$ a night) not mention and when I ask any chargeable activities. They said only a leaflet will show.
Suggest must mention to guests when check-in. To avoid any arguments. 」
「Breakfast was good and convenient to have it in the hotel. Hotel is close to the city center, easy to reach the restaurants and the stores on the main street of Bracebridge」
「General complaint was with regards to the Touchstone Grill. It was understaffed on both the day we tried to make an advance reservation for dinner, (had to leave 2 messages and then had to contact front desk as no one ever got back to us, who finally passed us onto the line to leave a third message)…..and most importantly very understaffed on the night of our dinner. The server was very personable but service for our meal took forever 1.5 hours before entre served because of staff shortage ……The...