穆斯科卡克里夫蘭度假屋是否設有泳池？

是，此住宿設有季節性室外泳池及兒童泳池。泳池 08:00–20:00 開放。

穆斯科卡克里夫蘭度假屋是否寵物友善住宿？

否，此住宿僅接待輔助動物。

穆斯科卡克里夫蘭度假屋的登記入住時間是？

登記入住開始時間：16:00；登記入住結束時間：00:00。延遲入住服務限時提供。

穆斯科卡克里夫蘭度假屋位於哪裡？

此度假村位於馬斯科卡湖的海灘，距離羅索湖和松嶺高爾夫球場不到 10 分鐘腳程。岩石哥爾夫球場和馬斯科卡體育及康樂中心均位於 2 公里內。

穆斯科卡克里夫蘭度假屋馬斯科卡湖區

Q: 穆斯科卡克里夫蘭度假屋是否寵物友善住宿？

否，此住宿僅接待輔助動物。

2/10 很差

Ryan H.

2018 年 10 月 30 日

Would never stay here again!

Cleveland House has a beautiful property with an incredible location on Lake Rosseau. Mature trees, and many buildings with character. That being said, I’d never stay here again. Regardless of some minimal upgrades, the place looks as though it hasn’t changed since the 60s. Happy upon arrival, things quickly changed when we arrived at our building to locate our room. We were greeted by loud shouting and kids running up and down the halls. Apparently a junior hockey team was staying here, and the group was holding a party in the hallway. The kids were going up and down the halls knocking on all the doors, and one drunk father was joking about it. Our room was fine, and clean, but there was only one bed for my friend and I. Our booking, and the image provided, secured a room with two beds. I went to the office to request a change. I was polite, and didn’t mention the kids and the hall party. They were trying to figure out what to do, as it was highly booked. One woman came out and asked what the problem with one bed was, and said “Aren’t you husband and wife”? Marital status was none of her business, and had nothing to do with the issue. They finally put us in a different building, with falling apart handrails, stinking hallways, stained carpets, and torn wallpaper. For the money we were paying, this was the most disgusting room I’ve ever stayed in. For booking with a seemingly reputable resort, I was expecting a little more. Im not someone who complains often, but this all really bothered me. Upon checkout, I had to pay an approximately $30 resort fee, which was never mentioned in my online booking. I know some resorts have this, but to my knowledge, everything was already paid for. This experience was a total disappointment. I hope others don’t have the same experience I did.

於 2018 年 10 月住了 1 晚

2/10 很差

Maureen (Toronto Ontario)

2018 年 10 月 13 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Poor management. Indifferent service. Terrible breakfast. Run down.

於 2018 年 10 月住了 1 晚

2/10 很差

Glyn

2018 年 10 月 9 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Shocking

Absolutely horrible the room is small very tired outdated. For the cost $225 a night I would never go back. The whole place needs rebuilding.

於 2018 年 10 月住了 1 晚

6/10 一般

John

2018 年 10 月 9 日

不滿：整潔度

Unexpected hotel lodge fees of $57. You should make that clear in your site as I was not expecting that nor did we use any of the facilities.

於 2018 年 10 月住了 1 晚

10/10 優異

Suzanne (Toronto)

2018 年 10 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

This is the kind of property I like when I come to Muskoka. Lots of cabins and trees and walking paths. Lots of water frontage. Very charming.

於 2018 年 10 月住了 1 晚

6/10 一般

真實旅客

2018 年 9 月 16 日

讚好：整潔度

不滿：住宿狀況

The room was really clean, but very small. Double bed, dresser and tiny fridge. No chairs to be seen. Quite disappointed! The door to the room was a metal, unpainted fire door that didn't reach the floor.not reallly worth the money.

於 2018 年 9 月住了 1 晚

10/10 優異

真實旅客

2018 年 9 月 4 日

Beautiful resort location, fantastic value

As one of the former "grand dames" of the Muskokas, Cleveland's House has seen many, many seasons. The location is absolutely unparalleled; the hotel property itself is working on modernizing its facilities. Although you shouldn't go there expecting the amenities of a luxury resort like the nearby JW Marriott, for the price paid, the value is exceptional. 10/10 would recommend, and would stay there again, for anyone for whom budget is a more important consideration than luxury.

於 2018 年 9 月住了 1 晚

6/10 一般

真實旅客

2018 年 9 月 1 日

不滿：住宿狀況和客房舒適度

Long overdue for an update to the rooms, in some cases I noticed rotten railings.

於 2018 年 8 月住了 4 晚

8/10 不錯

真實旅客

2018 年 8 月 23 日

讚好：職員與服務

於 2018 年 8 月住了 2 晚

4/10 欠佳

Rebecca (Toronto)

2018 年 8 月 22 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Really old property, poorly maintained, pool is substandard, beach area isn't very big.

於 2018 年 8 月住了 3 晚

10/10 優異

真實旅客

2018 年 8 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Muskoka Charm! That is the best way to describe this place. We absolutely loved our stay and look forward to going back. I was so amazed at all the things available for the kids to do. The grounds and the staff were lovely. Food was great.

於 2018 年 8 月住了 2 晚

8/10 不錯

Christina (Toronto Canada)

2018 年 8 月 20 日

讚好：整潔度、住宿狀況和客房舒適度

Such a cute, traditionally Canadian getaway. So much to do, facilities are great. Yes it may be a tad outdated but it’s a lodge sort of getaway in muskoka, not the four seasons. Really enjoyed our stay and food was great! Will be back!!

於 2018 年 8 月住了 2 晚

6/10 一般

Dee (Innisfil, Ontario)

2018 年 8 月 16 日

讚好：整潔度和職員與服務

不滿：住宿狀況

Rooms and lodge are very outdated and in desperate need of fixing up. My room was close to the beach and pool, but one pool was out of order. Disappointed that you had to pay extra for the water park in the lake. We almost didn't get a table for dinner because we were told we should have made a reservation, but reception didn't tell us that. The rooms were clean, staff were friendly and there is lots to do at the resort.

於 2018 年 8 月住了 2 晚

6/10 一般

真實旅客

2018 年 8 月 15 日

讚好：職員與服務

於 2018 年 8 月住了 2 晚

6/10 一般

真實旅客

2018 年 8 月 14 日

不滿：職員與服務和住宿狀況

Olde Muskoka Charm

The resort is "Olde Muskoka" resort style. The charm is intact, but some of the rooms need updating/refreshing. It was clean and welcoming, but some of the buildings and rooms are tired from many generations of use. Lots of activities and very kid friendly. AMAZING dark sky view of Perseid meteor shower.

於 2018 年 8 月住了 1 晚

6/10 一般

真實旅客

2018 年 8 月 7 日

於 2018 年 8 月住了 3 晚

8/10 不錯

Rob (Toronto)

2018 年 8 月 2 日

讚好：整潔度、職員與服務和住宿狀況

Beautiful old place; it’s been there 149 years. Traditional Muskoka experience. Needs a little work here and there but adds to the cottage feel. We had a lovely time. Would have liked 2 chairs in our room, and our bathroom was due for a reno, but we would still recommend.

於 2018 年 7 月住了 2 晚

8/10 不錯

真實旅客

2018 年 7 月 31 日

讚好：客房舒適度

Good stay, unorganized

Pro: The resort was small so easy to navigate especially if you have young children. Pro: All the activities were included for resort guests ie: paddle boarding, canoeing, tennis, golf etc. Con: As one of the last standing "heritage" resorts should be better preserved. Staff were unorganized and not very helpful in terms of what activities are included etc.

於 2018 年 7 月住了 2 晚

6/10 一般

Brent

2018 年 7 月 30 日

讚好：整潔度和職員與服務

不滿：住宿狀況和客房舒適度

Nice experience but old rooms.

It is a very nice old hotel. Lots of character. The room i was in was very old and needs repair.

於 2018 年 7 月住了 2 晚

4/10 欠佳

Jim (Toronto)

2018 年 7 月 30 日

讚好：整潔度和職員與服務

不滿：住宿狀況

Expedia descriptions did not match actual ie they have no balconies, parking is really inconvenient, the golf course is a joke,terrible condition.Tthere is only one restaurant , plus an onsite pizza joint that is not run by cleveland, Tennis courts are badly cracked and some are used for parking. Addition of a $25 facilities fee per day is just a way of reducing the advertised rate. The staff is excellent.The facility needs paint. our air conditioner was so loud we couldnt use it..Wifi only in check in lobby. Good shallow beach.Not good value for money paid. Jim

於 2018 年 7 月住了 2 晚

8/10 不錯

Yvonne (Ontario)

2018 年 7 月 29 日

讚好：整潔度、職員與服務和客房舒適度

Perfect for families.

We were worried, after reading the reviews, about our upcoming stay at this resort. Yes, it is dated and a bit run down. However, the staff are very polite, the service was good, and the location on the water cannot be beat. We never had trouble accessing the non-motorized water sports, and our kids (7 and 9) had a blast on the inflatables. We played a few holes on the 9-hole golf course (bring clubs for kids but there are adult loaners available), hit the ball around the tennis courts, and enjoyed the zoo show. Is it the Hilton? No. But if you are looking for a laid-back vacation with your family in the beautiful Muskoka region, we would recommend this hotel. We stayed in room 526 - would highly recommend something in the 520-529 range.

於 2018 年 7 月住了 3 晚

6/10 一般

真實旅客

2018 年 6 月 17 日

不滿：整潔度和客房舒適度

The location was great and check in was fairly quick and easy. The room was small and there was not even a chair to sit in. No internet was available. The shower did not have a ledge for toiletries, which was a little odd. Also, I paid for a room with a balcony and did not have a balcony. Staff was not overly welcoming or friendly. Upon check out I was asked to pay for the room although I had already paid in full. The girl insisted several times I had to pay, even after I showed my receipt that I had paid in full already. Another employee had to finally get engaged and confirm that I had paid. I would likely not stay there again.

於 2018 年 6 月住了 1 晚

6/10 一般

真實旅客

2017 年 10 月 10 日

不滿：住宿狀況和客房舒適度

Rooms need to be updated. There was no control for heat in the old heat/ac unit.

於 2017 年 10 月住了 1 晚

6/10 一般

darryl (ontario)

2017 年 9 月 14 日

不滿：職員與服務和客房舒適度

Run by teenagers! Seen better days.

The hotel staff was mostly 18-22 year olds that seem to have lost there ambition to keep the place clean the last week of August. The kids complained about the piles of bird droppings on the water toys and cigarette buts all along the shoreline. Food was good but pricey. Great place to explore the lakes.

於 2017 年 8 月住了 2 晚

6/10 一般

真實旅客

2017 年 9 月 4 日

讚好：整潔度

It was okay experience. better than what we expected

於 2017 年 9 月住了 2 晚

穆斯科卡克里夫蘭度假屋

Clevelands House Resort Muskoka

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